Roblox Corporation logoRoblox Corporation logo

Law Enforcement Operations Lead

Roblox CorporationUnited Kingdom
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Mid to Senior

Qualifications

Qualifications:Proven experience in legal operations or law enforcement collaboration. Strong analytical skills with the ability to assess complex legal documents. Experience in crisis management and handling sensitive information. Excellent communication skills, both written and verbal. Ability to work effectively in a remote environment and manage multiple priorities. Familiarity with legal technologies and tools, particularly in case management.

About the job

About Roblox

Roblox connects millions of people each day through 3D experiences built by a diverse community of creators. The platform supports exploration, gaming, learning, and social interaction across devices. Roblox aims to unite a billion people with positivity and respect, and is committed to building tools that empower its community to bring creative ideas to life.

Role Overview: Law Enforcement Operations Lead

The Law Enforcement Operations team at Roblox handles legal requests from law enforcement agencies worldwide, primarily through the Kodex portal. The team works closely with groups such as Critical Harms, Safety, Legal, Public Policy, Communications, Security, and Finance/Developer Relations. Cases often involve urgent matters, including NCMEC referrals and safety escalations.

This is a remote position based in the United Kingdom.

What You Will Do

  • Serve as the senior case owner for complex and urgent legal requests, such as subpoenas, search warrants, and emergency demands.
  • Lead queue management during assigned shifts: monitor workflow, set priorities, and ensure tasks meet service level agreements and quality standards.
  • Oversee the full request processing cycle, from validating legal processes to collecting data and securely delivering information through Kodex.
  • Handle high-risk cases involving imminent harm, child exploitation, or self-harm, working with Critical Harms, Legal, and Communications teams.
  • Supervise BPO agents and junior staff on operational protocols and policy compliance, providing feedback for quality assurance.
  • Drive improvements to law enforcement request workflows by partnering with Privacy Engineering, Trust & Safety Engineering, and Kodex teams.
  • Contribute to performance metrics and reporting, highlighting areas for data-driven improvement.

About Roblox Corporation

Roblox Corporation is a leading platform that connects millions of users and creators worldwide, redefining the boundaries of social interaction through immersive digital experiences. Our goal is to empower creativity and foster connections among our global community.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.