About the job
About PitchBook
PitchBook, a subsidiary of Morningstar, invests in its team and values innovation. The company encourages learning, mentorship, and curiosity, supporting employees as they discover new solutions and improve processes. Collaboration and growth are central to the culture, with an emphasis on teamwork and continuous improvement.
Role Overview
The Key Account Manager joins the Account Management & Customer Success team in London. This role centers on managing PitchBook's largest customer relationships. Success in this position comes from embracing change, focusing on growth, and committing to both personal development and the company's goals.
What You Will Do
- Develop and execute a sales strategy to drive account expansion, ensure renewals, and increase customer satisfaction
- Identify new business opportunities within existing accounts
- Address ongoing client needs and provide solutions
- Build and maintain strong relationships with key decision-makers
- Collaborate closely with colleagues, clients, and partners to support customer success
What Helps You Succeed Here
- Positive attitude and willingness to take initiative
- Curiosity and openness to learning new concepts
- People-focused approach to building trust-based relationships
- Comfort with change and a drive for continuous improvement
Location
London, England, United Kingdom

