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Key Account Manager for Spain at Alan

AlanMadrid, Spain; Barcelona, Spain
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications and Skills- Proven experience in account management or a related field.- Exceptional communication and interpersonal skills.- Strong problem-solving abilities and a customer-centric mindset.- Ability to work independently and as part of a team.- Proficiency in CRM software and Microsoft Office Suite.

About the job

Join Us at Alan: Elevate Your Career!

At Alan, we are pioneering a holistic health partner model that merges insurance with innovative healthcare delivery, creating a seamless experience for our members. Our vision is to redefine healthcare by making prevention an integral part of the standard care process.

Our mission: To empower individuals to maintain good health until the age of 100, while enabling employers to transform health benefits from a burden into their most valued asset.

By integrating all facets of care (private, public, and direct-to-consumer), we provide the most member-centric healthcare experience, minimizing claims costs and creating new revenue opportunities.

We proudly collaborate with thousands of companies throughout France , Spain , Belgium , and Canada , serving over a million satisfied members.

Our Leadership Principles

  • Mission is the Boss — We are strategic visionaries who prioritize our mission, embracing risks to ensure success.

  • Distributed Ownership — Empowered decision-makers: everyone is responsible for their choices and outcomes.

  • Radical Transparency — All information is readily available, fostering the ability to make informed decisions collaboratively.

  • Continuous Growth — We promote direct, constructive feedback, encouraging self-development and personal accountability.

⭐ Join Our Key Account Management Team ⭐

Our Account Management team is dedicated to nurturing and expanding our key accounts. We are seeking a dynamic individual to maintain our growing pipeline and enhance client satisfaction. As a Key Account Manager at Alan, you will be part of a passionate team of skilled professionals from diverse backgrounds, united in our mission to tackle significant challenges with speed and ownership.

⭐ Key Responsibilities ⭐

In your role as a Key Account Manager, you will:

  • Manage a portfolio of strategic accounts and flagship companies.

  • Foster client loyalty: Develop and sustain robust relationships with key stakeholders, employing a customer-focused approach to help clients achieve their objectives through Alan. Quickly detect potential dissatisfaction signals and implement effective solutions.

  • Enhance customer engagement: Ensure a smooth onboarding process and ongoing support to maximize client satisfaction.

About Alan

Alan is redefining the healthcare landscape as a combined insurance and healthcare delivery partner, dedicated to making preventive care the standard. Our mission is to empower individuals and organizations alike to invest in health and wellbeing, fostering a healthier future for all.

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