Key Account Manager at Aircall | New York

Join Aircall, a leading AI-driven customer communications platform, as an Information Security Manager. With over 22,000 clients globally, we are revolutionizing customer interactions by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our mission is to empower teams to work smarter, not harder. Our cutting-edge AI technologies, including the AI Voice Agent and AI Assist, enhance efficiency, drive revenue growth, and foster rapid problem resolution. At Aircall, we are committed to building a culture that encourages innovation and growth.Headquartered in Paris, with a strong presence in North America and teams across multiple cities including New York, we are supported by top-tier investors and are at the forefront of fast-paced AI advancements.We are seeking an experienced Information Security Manager to lead our information security strategy, governance, and risk management initiatives. You will play a pivotal role in aligning our security, IT, privacy, and product teams under a cohesive framework.In this role, you will develop and enhance our governance, policy, and compliance structure, ensuring preparedness for major security frameworks while fostering a security-first culture company-wide.This position will be part of the CTO organization, collaborating closely with our Security & Infrastructure Engineering teams to establish a robust Governance, Risk & Compliance (GRC) function.

Join Aircall, a trailblazing unicorn and AI-driven customer communications platform, empowering over 22,000 companies globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are transforming the landscape of customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our success stems from a fundamental principle: enable teams to work smarter, not harder. With innovations like Aircall’s AI Voice Agent automating routine calls, AI Assist simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive better outcomes, faster resolutions, and confidence in team scalability.Headquartered in Paris, with a robust North American hub in Seattle and teams located in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly growing with the support of exceptional investors and a commitment to continuous AI innovation across our product offerings.At Aircall, you will be part of a dynamic and ambitious company. Our product-centric approach emphasizes execution, visible impact, swift decision-making, and genuine growth.Our Work Culture: We are driven by customer obsession, data intelligence, and a commitment to meaningful outcomes. Our values prioritize ownership, relentless learning, and thoughtful speed. If you excel in a collaborative and fast-paced environment where trust and impact are paramount, you will thrive here.Team OverviewThe Forward Deployed Engineering team at Aircall plays a pivotal role in connecting our cutting-edge AI Agent technology with real-world workflows for small and medium-sized businesses (SMBs). We transform concepts into reality, delivering automation that enhances customer experiences, boosts productivity, and unveils new business opportunities. Collaborating cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success teams, we ensure every deployment achieves measurable impact. This hands-on role sits at the convergence of technical consulting, project leadership, and AI adoption strategy. While a full-time software engineering background is not mandatory, fluency in APIs, strong project management abilities, and a passion for learning, building, and scaling new models that empower both customers and team members are essential.Role Responsibilities...

Join Aircall as an Account Executive for our Velocity team focused on small and medium-sized businesses (SMB). In this role, you will leverage your sales expertise to engage with potential clients, demonstrate the value of our innovative phone system, and drive revenue growth. You will be a key player in our mission to transform business communication.

Join Aircall, a cutting-edge unicorn and AI-powered customer communications platform, serving over 22,000 businesses globally. Our mission is to transform customer communications by seamlessly integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.At Aircall, we believe in empowering teams to work smarter, not harder. Our innovative solutions, including the AI Voice Agent for automating routine calls and AI Assist for optimizing post-call tasks, are designed to boost revenue, accelerate problem resolution, and enable teams to scale efficiently.Headquartered in Paris, with a significant presence across North America, including Seattle and New York City, we are rapidly expanding with teams in Madrid, London, Berlin, San Francisco, Sydney, and Mexico City. Our product is loved by customers, and we are backed by prestigious investors, continually driving AI innovation across our offerings.At Aircall, you will become part of a dynamic, ambitious, and execution-focused team. We prioritize quick decision-making, visible impact, and genuine growth.Our Work Culture: We are dedicated to understanding our customers, driven by data, and focused on delivering significant outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative and fast-paced environment where trust and impact are paramount, you will find your place here.We are searching for a highly skilled Principal Business Systems Engineer to spearhead strategic initiatives within our Go-to-Market (GTM) Engineering team, driving transformative business solutions. This pivotal role involves collaborating cross-functionally with key stakeholders in Sales, Marketing, Customer Success, and Revenue Operations to design and implement scalable systems that enhance operational efficiency and foster revenue growth.As a Principal Business Systems Engineer, you will provide strategic insights, influence business strategies, and leverage your expertise in business process automation, system integrations, and data analytics to address complex challenges. This is a unique opportunity to shape the future of our GTM technology landscape utilizing your extensive knowledge of CRM and analytics tools.

About UsAt DriveWealth, we are dedicated to revolutionizing the investment landscape. Our vision is to empower individuals to take charge of their financial destinies, ensuring that access to financial markets is universally available, regardless of location, wealth, or outdated systems. As a leading global B2B financial technology firm, we strive to democratize financial independence through our innovative API-based platform. This enables our partners to provide seamless investing and trading experiences to their clients globally, all from their mobile devices. Our state-of-the-art technology equips partners with a versatile toolkit that supports both traditional investment workflows and cutting-edge strategies like fractional share ownership. DriveWealth is at the forefront of a global trading platform, facilitating transactions in US equities, mutual funds, ETFs, fixed income, and options.Now is an exciting time to join a trailblazing business that is poised for significant growth. Our culture uniquely combines the dynamism of a fintech startup with the rigor, impact, and stability of Wall Street. We foster an environment that encourages innovation and experimentation while ensuring that we uphold the highest standards of execution and regulatory compliance in all our endeavors. Come and be part of shaping the future of global investing!About the RoleAs the Chief Information Security Officer, you will spearhead and enhance our entire security framework across four critical areas: Governance, Risk & Compliance (GRC), Offensive Security (Red Team), Defensive Security (Blue Team), and Security Engineering & Architecture. You will be responsible for strategic leadership, process improvements, budget management, and team development to meet our ambitious growth targets. The CISO will also serve as the security representative to senior leadership and the board, ensuring compliance with industry standards and readiness for regulatory examinations.What You’ll DoEnhance and oversee policy frameworks and regulatory compliance programs (e.g., SOC, ISO27001, GDPR)Conduct and refine security monitoring, incident response, and threat hunting activitiesLead penetration testing and manage vendor relationshipsDirect the engineering of secure network and identity management systems in cloud environmentsBuild, mentor, and grow a proficient security team, particularly in GRC and Blue Team areasEngage with industry communities, prepare compliance reports, and present findings to company leadershipFacilitate readiness for public company listing and support ongoing business expansion

Join Coast as a Security Engineer, where you'll play a critical role in safeguarding our digital infrastructure and data integrity. You will collaborate with our engineering teams to design and implement security measures, assess risks, and respond to security incidents. Your expertise will help us ensure that our systems are robust and secure against emerging threats.

Join a Transformative OrganizationAt Palantir, we develop cutting-edge software that empowers organizations to make informed, data-driven decisions. Our innovative platforms enable partners to advance critical initiatives, from developing life-saving pharmaceuticals to predicting supply chain challenges and reuniting families with missing children.Position OverviewAs the Information Systems Security Manager (ISSM) at Palantir, you play a pivotal role in ensuring our operations within the U.S. Government (USG) sectors are secure, efficient, and compliant. You will oversee the systems that facilitate our team’s access to USG facilities and related environments, directly supporting vital Department of Defense (DoD) missions. Your responsibilities will include ensuring compliance with security protocols, fortifying system infrastructure, managing user access, and collaborating with personnel to resolve various challenges they face while enhancing advanced capabilities. The ideal candidate will possess a strong ability to balance compliance with operational functionality, a strong desire for continuous learning, and a genuine passion for assisting colleagues in their endeavors.

The City of New York is seeking a highly skilled Chief Information Security Officer (CISO) to lead our information security initiatives. This pivotal role involves developing and implementing robust security strategies to protect city data and technology from cyber threats. The ideal candidate will possess a deep understanding of security frameworks, risk management, and compliance requirements.

We are seeking a dedicated Information Security Analyst to join our team at Betterment HQ in New York City. This role is crucial in protecting our organization’s information assets and ensuring compliance with regulatory requirements. The ideal candidate will possess strong analytical skills, a proactive mindset, and a passion for cybersecurity.

Join the American Civil Liberties Union (ACLU) as an Information Security Officer, where you will play a pivotal role in safeguarding the organization's digital assets and sensitive information. The ideal candidate will possess a robust understanding of cybersecurity principles and practices, alongside a commitment to defending civil liberties.Your responsibilities will include developing, implementing, and monitoring security protocols, conducting risk assessments, and ensuring compliance with relevant regulations. You will collaborate with various teams to educate staff on cybersecurity best practices and respond to incidents effectively.

Join Aircall as a Senior Manager of Go-To-Market Engineering, where you will lead strategic initiatives to drive our market presence. In this role, you will collaborate with cross-functional teams, optimize engineering processes, and develop innovative solutions that align with our business goals. Your leadership will be pivotal in shaping our product offerings and enhancing customer experiences.

Join a Transformative Force in TechnologyPalantir is at the forefront of developing cutting-edge software that empowers organizations to make data-driven decisions and optimize operations. Our platforms enable partners to achieve remarkable feats—from developing lifesaving pharmaceuticals to anticipating supply chain disruptions and reuniting families with missing children.Role OverviewAs a Cybersecurity Engineer at Palantir, you will play a pivotal role in safeguarding our global workforce and infrastructure. Your technical acumen is complemented by a strong commitment to integrity and an authentic passion for security and technology. We seek a highly motivated team player who thrives on tackling challenges and finding innovative solutions to complex problems.In this position, you will be the frontline defender against security threats to Palantir. Your team will be tasked with the continuous prevention, detection, and investigation of security incidents and active threats across our infrastructure. Your contributions will significantly influence the success of Palantir's mission as you fortify our defenses and secure our global network.

Role Overview Palantir Technologies is seeking an Information Security Engineer focused on endpoint security in New York, NY. This role centers on protecting the company’s endpoint devices and ensuring that security standards are upheld across the organization. What You Will Do Implement and maintain security measures for endpoint devices Monitor systems to detect and respond to threats as they arise Work with teams across the company to strengthen overall security Participate in real-time incident response and help drive improvements

Role Overview The City of New York is hiring a Deputy Chief Information Security Officer to strengthen the city's cybersecurity efforts. This leadership position plays a central part in shaping information security strategy and protecting critical data and systems from emerging threats. Key Responsibilities Collaborate with senior leadership to define and implement information security strategy Develop and maintain security policies for the organization Oversee incident response activities and coordinate actions during security events Lead security risk assessments and manage compliance audits Promote security awareness by guiding training programs across departments Location This position is based in New York City.

Join our dynamic team at Lewis Associates as a Senior Information Security Engineer. In this pivotal role, you will be responsible for safeguarding our information systems and ensuring compliance with security standards. Your expertise will help us develop and implement robust security solutions, conduct risk assessments, and respond to security incidents.

The Division of Information Technology is dedicated to enhancing and safeguarding the well-being of all New Yorkers through cutting-edge technology and accessible health information. Join the nation's foremost local health department as an IT Security Specialist and become part of our award-winning technology team that is transforming public health IT.Key Responsibilities:Engineer, design, implement, maintain, analyze, and administer security technologies.Stay updated on cybersecurity trends and intelligence to improve security analysis and incident detection for the incident response team.Assess emerging security technologies and make recommendations to fortify the information security landscape.Develop, configure, and execute daily vulnerability scans to identify, analyze, remediate, and thwart potential exploitation of network endpoints.Evaluate risks of identified vulnerabilities, ensuring prioritization and operational countermeasures.Craft custom rules and modify existing policies, alerts, and configurations within security applications based on stakeholder requirements and situational conditions.Lead the architecture, design, and implementation of Security Information and Event Management (SIEM) systems.Generate custom alert schemas, reports, and dashboards within the SIEM.Implement protective measures such as Firewall blocks, Endpoint Protection/Antivirus policies, and Indicators of Compromise (IOCs).Resolve client Remote Access requests, providing Tier 2/3 support.

Join Vtekis Consulting LLP as an Information Security Engineer IV, specializing in cryptography engineering. In this role, you will be pivotal in designing and implementing security measures that protect sensitive information across various platforms. Your expertise in cryptographic systems will be fundamental in ensuring the integrity and confidentiality of our clients’ data.

Information System Security Officer (ISSO)Employment Type: Full-Time, Mid-LevelDepartment: Administrative and Logistics SupportAs an Information System Security Officer (ISSO) at CGS Federal, you will play a pivotal role in safeguarding the secure and compliant operation of a high-stakes data and application platform utilized by U.S. Government clients. This on-site position requires you to be the leading authority on system security and compliance, engaging directly with live systems while collaborating closely with engineers, operators, and security teams.Join CGS, where we unite driven, skilled, and innovative individuals to tackle the complex challenges faced by government entities utilizing state-of-the-art technology. We are looking for candidates who are eager to contribute to government innovation, value collaboration, and possess the foresight to anticipate the needs of others. At CGS, we foster a supportive environment for our employees and promote professional development through diverse learning opportunities.

About the Opportunity At Contentful, we are dedicated to creating a secure and reliable service. Our commitment to security encompasses significant investment in resources and efforts. Our Security team plays a pivotal role in managing information security across the organization and collaborates closely with various internal teams. We believe in embedding security within our DevOps principles, ensuring robust and repeatable processes. We are seeking an enthusiastic and dedicated Manager of Security Engineering, someone who is eager to tackle complex security challenges with innovative and scalable solutions. In this role, you will oversee security engineering initiatives for Contentful's corporate systems, including the tools and platforms that empower our internal security team. Although this position is not responsible for customer-facing product security, you will work in tandem with product security teams within our security organization on overlapping responsibilities. Your role will involve a blend of leadership and hands-on technical execution, focusing on designing, implementing, and managing security controls and tools at scale. Key areas of focus will include identity and access management, data security, and SaaS platforms. You will provide strategic direction and spearhead initiatives while remaining actively involved in their execution. While you may work independently at times, you will frequently collaborate with security leadership, IT, and cross-functional partners to align strategies, implement shared initiatives, and effectively mitigate risks while minimizing impacts on end users across the organization. What to Expect? Develop a high-performing team through coaching, mentorship, goal setting, and performance feedback. Define roles and make hiring decisions to expand the team in alignment with departmental needs. Maintain a hands-on approach, balancing technical leadership with direct implementation work. Own execution and prioritization across projects and operations, utilizing agile delivery practices. Enhance effectiveness and efficiency by refining processes and tools. Champion continuous improvement across all facets of the security program. Communicate risks and technical concepts clearly to leadership and stakeholders. Collaborate with security leadership to execute business-aligned, risk-reduction roadmaps. Shape work scope, sequencing, and success criteria in line with departmental and company objectives. Drive security processes, standards, and best practices across information technology assets.