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Technical Account Manager (China) – AI/API Solutions

CygnifyChina
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Minimum of 5 years of experience in Technical Account Management, Solutions Engineering, or Customer Engineering. Proven experience managing enterprise or strategic accounts. In-depth knowledge of APIs (REST/gRPC), cloud platforms, and developer ecosystems. Exceptional ability to convey AI/ML concepts to both technical and business audiences. Strong stakeholder management and communication skills. Fluency in Mandarin and English is essential. Desirable qualifications include:Experience with large-scale API platforms. Familiarity with AI/ML products or data platforms. Academic background in Computer Science, Engineering, or related fields.

About the job

Cygnify is seeking a Technical Account Manager based in China to work closely with a prominent technology company focused on AI and API platforms. This position centers on supporting enterprise clients and guiding them through technical challenges and opportunities related to AI solutions and API integrations.

What You Will Do

  • Serve as the main technical contact for major enterprise clients.
  • Build and maintain strong working relationships with engineering, product, and platform teams.
  • Spot new opportunities to encourage API adoption and broaden usage.
  • Lead business reviews and performance discussions with senior decision-makers.
  • Share product knowledge and technical support with client teams.
  • Support onboarding, integration, and troubleshooting efforts in collaboration with internal groups.
  • Monitor usage trends, identify potential risks, and suggest improvements proactively.

Location

This role is based in China.

About Cygnify

Cygnify is a premier AI-driven technology organization committed to delivering innovative solutions that empower businesses to thrive in the digital age. We specialize in creating advanced API platforms that facilitate seamless integration and scalability.

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