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Seasonal Product Support Associate at Wayfinder | Remote

WayfinderRemote — United States
Remote Temporary $25/hr - $25/hr

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Experience Level

Entry Level

Qualifications

QualificationsStrong attention to detail and organizational skillsExcellent communication abilities, both written and verbalProficiency in using digital tools and platformsAbility to manage multiple tasks efficientlyPrevious experience in customer support or related roles is preferred

About the job

About Wayfinder

Wayfinder, founded at the Stanford d.school, works to empower K-12 students to build lives filled with purpose and meaning. The organization aims to expand its reach each year, with the goal of becoming a leading provider of future-readiness curricula worldwide. Wayfinder focuses on education that fosters belonging, purpose, and significance for every student.

Our Values and Culture

Wayfinder operates as a purpose-driven organization, with each team member’s work aligning with their own sense of purpose. The team values collaboration, inclusivity, and equal access, and these principles are reflected in the company’s products, partnerships, and daily work. Learn more about Wayfinder’s workplace culture in Conscious Company.

The team is intentionally diverse, bringing together people from a wide range of backgrounds and experiences. Wayfinder prioritizes creating a workplace where everyone feels connected, accepted, and valued. Meet the Wayfinder team.

Product Development

Wayfinder’s educational resources are built using human-centered design, in close collaboration with grade-level experts. Every lesson is research-based, tested in classrooms, and refined through teacher feedback. The team follows Universal Design for Learning principles to make sure all students have the chance to succeed.

Educational Partnerships

Wayfinder partners with a wide range of educational institutions, including high-need schools in the Bronx, independent schools in Silicon Valley, and after-school programs in San Antonio. The curriculum serves students from varied socioeconomic backgrounds. See more about Wayfinder’s educational partners.

About the Role: Seasonal Product Support Associate (Remote, US)

Wayfinder seeks a Seasonal Product Support Associate to deliver strong support to users. This role involves handling detail-oriented operational tasks such as managing user rostering, overseeing licenses, updating permissions, and related responsibilities. The associate’s work helps ensure users receive prompt and effective assistance.

About Wayfinder

Wayfinder is a trailblazer in K-12 education, focusing on developing innovative curriculums that empower students to find purpose and meaning in their lives. Founded at Stanford, we are committed to transforming education and ensuring inclusivity and belonging in learning environments.

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