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IT Intern - End User Support (8-Month Term)

Hybrid Internship

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Experience Level

Entry Level

Qualifications

Key Responsibilities: Provide exceptional end-user support to resolve IT-related issues. Assist in maintaining and troubleshooting hardware and software systems. Collaborate with team members to enhance IT support processes. Document support interactions and maintain accurate inventory of IT assets. Participate in team meetings and contribute to continuous improvement initiatives.

About the job

About Us

At Momentum Financial Services Group, we are committed to empowering individuals by transforming financial services for those who need it the most. With over 40 years of expertise, we are the driving force behind Money Mart—Canada's largest non-bank branch network—and a prominent provider of financial solutions for underserved communities.

From short-term loans and money transfers to prepaid cards, we facilitate products, technology, and operations that connect over a million customers annually with the funds they require, precisely when they need it.

At MFSG, we collaborate across teams and departments to create comprehensive solutions that eliminate obstacles and grant access to funds that might otherwise be unavailable. Whether you are addressing challenges, developing systems, or shaping strategies, your contributions provide genuine support to real individuals.

What We Offer

  • Competitive Compensation: Our strategy is designed to attract and retain top talent through fair, performance-based rewards. We conduct market benchmarks, recognize exceptional performance, and adapt to meet the evolving needs of our team and business.
  • Annual Bonus Potential: Benefit from the possibility of a discretionary bonus based on personal performance and overall company success.
  • Comprehensive Health Benefits: Our benefits package includes health and dental plans with 100% of premiums paid by us. Additionally, we provide an Employee Assistance Program to support your mental health and personal challenges.
  • Retirement Savings Options: Secure your future with robust retirement savings plans designed to set you up for long-term success.
  • Hybrid Work Model: Enjoy the flexibility of our hybrid work structure, allowing you to balance remote work with in-office days.
  • Professional Development Perks: Access tuition reimbursement for educational advancement and discounts via Perkopolis, while also participating in our recognition programs that celebrate your contributions.

The Role: IT Intern - End User Support (8-Month Term)

We are seeking a motivated Co-op Student to join our End User Support team and gain valuable hands-on experience in IT operations within a dynamic environment. This position is perfect for students eager to develop practical technical skills while actively contributing to the daily support of end users and systems.

About Momentum Financial Services Group

Momentum Financial Services Group is a leading financial services organization dedicated to transforming the way money works for those in need. With a legacy of over four decades, we are committed to providing innovative financial solutions and empowering underserved communities across Canada.

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