companyHealthJoy logo

Healthcare Concierge - Customer Support Specialist

HealthJoyUkraine, Remote
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively in a remote team environment. Experience in customer service, particularly in healthcare settings, is a plus. Problem-solving skills and a commitment to providing high-quality service. Tech-savvy and comfortable with digital tools and platforms.

About the job

Location: Remote within Ukraine only

About HealthJoy

HealthJoy is on a mission to simplify healthcare and wellness. Our team works to make health benefits easier to use, so members can focus on what matters most. With more than $100 million raised and recognition from Inc. and Built In Chicago, HealthJoy is growing fast. Our global team now includes over 400 people.

Role Overview

The Healthcare Concierge - Customer Support Specialist is a key part of our Member Services Team. This fully remote position is open exclusively to residents of Ukraine. Every day brings new opportunities to help members navigate their healthcare benefits and find the care they need.

What You Will Do

  • Respond to member requests quickly and accurately, ensuring each person receives clear information about their benefits.
  • Help members locate doctors, clinics, and healthcare facilities that match their needs.
  • Assist members by phone and chat, including making outbound calls to schedule appointments or address care gaps.
  • Work closely with leadership and clinical teams to support best practices and improve the member experience.
  • Deliver attentive, thoughtful service to every HealthJoy member.

About HealthJoy

HealthJoy is a forward-thinking company dedicated to simplifying healthcare for employees. By integrating health and wellness strategies into a cohesive digital platform, we empower individuals to navigate their healthcare journey with ease, leading to improved health outcomes and organizational success.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.