About the job
Alpaca Health supports clinicians who want to start and grow their own autism care clinics. The company provides AI-powered software, payer contracting, and comprehensive back-office support, aiming to put more control in the hands of healthcare professionals rather than large corporations.
With over $14 million in funding from investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, Alpaca Health is expanding quickly. The team serves hundreds of patients and is experiencing 30% month-over-month growth, with a focus on building lasting leadership in their field.
This full-time role is based onsite in New York City. Candidates must either live in NYC or be willing to relocate, and are expected to work in person five days a week.
Role overview
The Founding Product Designer will influence the direction of Alpaca Health’s products from the ground up. This position covers both the parent-facing portal and the provider-facing EHR, with the goal of making complex healthcare processes easier for families and clinicians alike.
The designer will set the tone for scalable care delivery, balancing clinical depth with simplicity and usability. The work done in this role will serve as the foundation for future product growth.
What you will do
- Lead the design and launch of the parent-facing portal, guiding it from initial concept to live release.
- Develop a user-friendly experience for families, including intake, scheduling, communication, and payments.
- Redesign the provider-facing EHR to make it more efficient and enjoyable for clinicians.
- Interview parents, BCBAs, and staff to understand workflows, challenges, and unmet needs.
- Prototype and test user flows, iterating quickly based on feedback and data.
- Define requirements, set priorities, and work closely with engineering for rapid delivery.
- Use AI tools for prototyping, workflow automation, and new feature development.
- Design scalable systems for onboarding, engagement, and operations.
- Collaborate with teams across Alpaca Health to ensure cohesive product development.

