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Account Manager at Spines | Remote

SpinesRemote — Córdoba, Veracruz, Mexico
Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications:Outstanding command of English (both written and spoken). Exceptional verbal communication skills. Proven experience in customer success or project management. Strong time management abilities.

About the job

Join Spines: The Leading Innovator in the Publishing Industry!

At Spines, we’re transforming the world of publishing for a new generation — driven by technology and centered around the author.

Our state-of-the-art publishing platform merges cutting-edge AI technology with human expertise to empower writers in publishing professionally across various formats and languages. The innovative tools we create simplify and scale what can often be a complex process, always prioritizing the author’s needs.

Our mission is to democratize professional publishing, ensuring that every great story finds its voice.

We are expanding our team with individuals eager to shape the future of publishing, motivated by their craft, a sense of purpose, and the chance to significantly impact authors and readers worldwide.

Are you ready to help us build what’s next and transform the future for creators all over the globe? Apply today!

About the Role:

As our business accelerates, we are thrilled to announce 10 Account Manager positions for English speakers from around the world, especially those passionate about supporting American authors. Become part of our mission to revolutionize the publishing landscape.

We are looking for a skilled Account Manager to serve as the primary contact for our American authors. Your role will involve providing exceptional customer support and project management services. You will coordinate efforts among authors, editors, designers, and other team members to ensure the successful publication of books.

Your Responsibilities:

  • Deliver outstanding customer support to our American authors.
  • Facilitate collaboration among authors, editors, designers, and management to guarantee timely and precise book publication.
  • Adhere to established publishing processes and procedures to produce high-quality outcomes for authors.

About Spines

Spines is the fastest-growing book publishing platform in the U. S., dedicated to rebuilding the publishing process through innovative technology and a focus on author empowerment. We aim to ensure that every compelling story can be published and heard.

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