Italian-Speaking Gaming Support Specialist in Athens with Relocation

Join the Kaizen Gaming Team!At Kaizen Gaming, we are the driving force behind Betano, recognized as one of the largest GameTech companies globally, serving 20 diverse markets. Our mission is to harness the latest technological advancements to deliver unparalleled experiences to millions of customers who choose us for their entertainment needs.Our vibrant team consists of over 2,700 professionals from more than 40 nationalities across three continents. We take pride in being recognized among the Best Workplaces in Europe and hold certifications as a Great Place to Work in our offices. Here, every day is unique and filled with potential. Are you ready to Press Play on your future?About the RoleWe are in search of a Process Automation Engineer to join our Optimization team and spearhead Continuous Improvement initiatives at Kaizen. In this role, you will be an integral part of our Process Automation team, dedicated to identifying and eliminating non-value-adding steps and challenges in operational processes. You will collaborate with fellow agile team members and work closely with the Transformation team to drive transformation initiatives and uncover automation opportunities. Additionally, you will support your fellow software engineers by enhancing their skills and cultivating a culture of open communication and collaboration.Key Responsibilities:Development: Create and maintain automation scripts while coding new processes and optimizing existing ones to enhance efficiency and streamline workflows.Monitoring: Oversee automated processes and systems to ensure smooth operations and identify potential issues or bottlenecks.Issue Resolution: Swiftly address and resolve any technical glitches or challenges that may arise during the automation process to minimize disruptions and ensure operational continuity.Your Daily Activities Will Include:Participating in daily stand-up meetings with the team to discuss progress and priorities.Prioritizing and resolving issues or challenges as they arise.Engaging in development tasks, including coding new scripts and enhancing existing ones.Communicating with stakeholders regarding functionality and testing.Collaborating with fellow engineers for code reviews and issue resolution.Aligning with the Product Owner and Manager as needed.

Join Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we are proud to be one of the leading GameTech companies globally, with operations spanning 20 diverse markets. Our commitment lies in leveraging state-of-the-art technology to deliver unparalleled experiences for millions of customers who rely on us for their entertainment.Our vibrant team consists of over 2,700 talented individuals from more than 40 nationalities across three continents.Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work in all our offices, we guarantee that no two days will ever be the same. Are you ready to Press Play on Your Potential?About the RoleAs a Backend Engineer, you will be an integral part of an autonomous Agile team, collaborating closely with the Product Owner, Agile Delivery Lead, Automation Testers, and fellow Software Engineers to create a competitive edge for Kaizen and provide an exceptional online experience for our customers.At Kaizen, our software engineers are entrusted with a variety of projects, ranging from customer-facing websites and mobile applications to internal tools and backend services, all designed to handle high traffic and volume.Your ResponsibilitiesDevelop innovative solutions from the ground up, guiding them from concept to production.Transform requirements into efficient and sophisticated technological systems, leveraging our large-scale, highly available infrastructure.Design, build, and maintain efficient, reusable, and reliable code.Explore new technologies to identify effective solutions for everyday challenges.Deliver high-value features rapidly.Question the status quo and drive improvements for both the team and the product.Technology StackOur platforms primarily utilize C# / ASP.NET, with new services developed in .NET Core. Contemporary applications employ Vue.js for the frontend, while legacy systems utilize server-rendered (Razor) views combined with jQuery and Knockout.js. We predominantly rely on MS SQL Server for data storage, supplemented by Redis and ElasticSearch when applicable. RabbitMQ serves as our primary message broker, and we use GitLab for code versioning and continuous integration, alongside the Atlassian suite for issue tracking and documentation.

Role overview Kaizen Gaming seeks a Product Owner in Athens, Greece. This position plays a key part in shaping and refining the company’s product offerings. Collaboration with teams across the business is central, ensuring product direction aligns with overall goals and priorities. What you will do Partner with cross-functional teams to define product vision and strategy Collect and prioritize product requirements Oversee and manage the product backlog Guide delivery of features aimed at improving user experience Location This role is based in Athens, Greece.

Join Kaizen Gaming!We are proud to be one of the leading GameTech companies globally, with operations in 19 markets. Our mission is to harness the latest technology to deliver unparalleled entertainment experiences to millions of customers who rely on us.With a vibrant team of over 2,700 professionals from more than 40 nationalities across 3 continents, we celebrate diversity and innovation. As a certified Great Place to Work, we strive to make every day extraordinary. Are you ready to unlock your potential with us?Role Overview:We are seeking a proactive and motivated Product Specialist to become an integral part of our casino products team at Stoiximan and Betano. In this essential role, you will collaborate with Product Owners (POs), Senior Product Owners (SPOs), Product Managers (PMs), and cross-functional teams to enhance our product development process and achieve the company's strategic vision. This is an excellent opportunity to kickstart your career in product management at Kaizen Gaming.Key Responsibilities:Assist the Scrum team with daily tasks under the guidance of the Product Owner and Senior Product Owners.Draft detailed requirements in the form of epics and user stories.Help manage the product backlog and participate in iteration planning.Execute the product roadmap by collaborating with gaming development teams to ensure a seamless rollout of updates and features across all platforms and countries.Stay informed about the gaming industry to identify market leaders, key features, and emerging trends, particularly in RNG and Live Casino.Support POs in identifying opportunities and analyzing missing content related to games, providers, and features.Assist POs in monitoring the performance of games, providers, and features.

Join Our Team at Kaizen GamingKaizen Gaming, the driving force behind Betano, ranks among the world's leading GameTech companies, operating across 20 markets. We are dedicated to leveraging advanced technology to deliver unparalleled experiences to our millions of customers who rely on us for their entertainment.Our diverse workforce comprises over 2,700 Kaizeners from more than 40 nationalities across three continents.We take pride in being recognized as one of the Best Workplaces in Europe and hold a Great Place to Work certification across our offices. Here, no two days are the same. Are you ready to Press Play on Your Potential?About the RoleAt Kaizen, our mission is to harness the capabilities of modern AI algorithms to enhance our products and business. The AI department, which includes product, platform, and research teams, is at the heart of this initiative. We craft AI solutions for a variety of applications, including fraud detection, personalized gaming recommendations, AI-powered co-pilots, and CRM enhancements.Our teams are structured to be self-driven, autonomous, and cross-functional. In this role, you will collaborate with Data Scientists, Machine Learning Engineers, Data Engineers, Data Analysts, Product Owners, and Agile Delivery Leads.As a Senior Machine Learning Software Engineer, your focus will be on delivering robust and scalable Machine Learning pipelines while supporting the operationalization of Machine Learning models.Key Responsibilities:Work closely with data scientists to create production-ready model training pipelines.Design scalable solutions in a distributed environment.Architect scalable inference pipelines.Implement model diagnostics, including evaluation and monitoring flows.Automate model deployments and enable REST API model endpoints.Develop scalable model serving flows.Optimize clusters for performance and scalability.Develop and maintain internal tools and libraries.Create CI/CD/CT pipelines.

Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, operating across 20 diverse markets. Our mission is to harness advanced technology to deliver unparalleled experiences to the millions of customers who rely on us for their entertainment.Our vibrant team comprises over 2,700 Kaizeners representing more than 40 nationalities across three continents.As a proud member of the Best Workplaces in Europe, and certified as a Great Place to Work in our offices, we assure you that every day here is extraordinary. Are you ready to Press Play on Your Potential?About the RoleWe seek a seasoned MongoDB Database Administrator Team Lead, proficient in MongoDB Atlas, Ops Manager, Percona operator, and other distributed databases. This pivotal role requires a blend of hands-on technical skills and leadership capabilities, focusing on the optimization, security, and scalability of our distributed database environments to ensure high availability, performance, and resilience.The ideal candidate will lead the distributed databases segment within the DBA team, effectively managing priorities, backlog, and promoting operational excellence across various environments.

About Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating in 20 markets. Our mission is to harness the latest technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.Our diverse team of over 2,700 professionals, representing 40+ nationalities across three continents, fosters an inclusive work environment. We are proud to be recognized among Europe's Best Workplaces and certified as a Great Place to Work in our offices. Here, every day presents new opportunities. Are you ready to unlock your potential?Role OverviewWe are looking for a passionate and seasoned Technical Project & Partner Manager to join our dynamic team. This position is perfect for a professional adept at managing relationships with external development vendors and possessing a comprehensive understanding of the technical project lifecycle within the iGaming sector.You will serve as the main point of contact for our key partners, managing technology projects from inception through completion while ensuring they are executed on schedule, within budget, and to the specified requirements. Additionally, you'll oversee relationships with external vendors, ensuring the delivery of top-notch services and products, optimizing vendor performance, and mitigating associated risks. The ideal candidate should be a strategic thinker with outstanding communication skills, a proven track record in project and vendor management, and a genuine enthusiasm for the online gaming industry.

Welcome to Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, proudly serving 20 markets. Our mission is to harness state-of-the-art technology to deliver unparalleled experiences to millions of customers who choose us for their entertainment.Our vibrant team consists of over 2,700 talented individuals from more than 40 nationalities across three continents.As a proud recipient of accolades like the Best Workplaces in Europe and recognized as a Great Place to Work in our offices, we assure you that no two days here are the same. Are you ready to Press Play on Your Potential?About the RoleWe are looking for a skilled Senior Finance Process Automation Analyst to spearhead the design and implementation of innovative automation solutions within our Finance department. This position emphasizes Robotic Process Automation (RPA), Agentic AI architectures, and comprehensive project delivery utilizing tools such as UiPath and contemporary AI frameworks (e.g., LLM orchestration, autonomous agents, decision engines).The ideal candidate will possess a robust understanding of finance processes combined with practical experience in RPA development and AI-driven automation. You will be instrumental in revolutionizing financial operations by creating scalable, secure, and impactful automation solutions, working closely with Finance, IT, and Data teams.Key Responsibilities as a Senior Finance Process Automation Analyst:RPA Development & Intelligent AutomationDesign, develop, and sustain RPA solutions (e.g., UiPath) to automate essential finance processes across R2R and P2P cycles.Develop and enhance AI-driven automation use cases (e.g., intelligent agents, decision support tools) to optimize finance operations.Monitor, troubleshoot, and refine bots to ensure their performance, reliability, and scalability.Process Mapping & Continuous ImprovementCollaborate with Finance stakeholders to pinpoint inefficiencies and convert them into automation opportunities.Map, analyze, and redesign processes to facilitate standardization and an automation-first approach.Contribute to ongoing improvement initiatives, fostering efficiency and minimizing manual efforts across finance workflows.

Join the Kaizen Gaming Team!At Kaizen Gaming, we proudly drive the success of Betano, establishing ourselves as one of the leading GameTech companies globally, with operations spanning 20 markets. Our commitment to innovative technology enables us to deliver unparalleled experiences to millions of customers who depend on us for their entertainment.Our dynamic team consists of over 2,700 professionals from 40+ nationalities, enriching our workplace culture across three continents.Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work, we provide an environment where no two days are the same. Are you ready to unlock your potential with us?About the RoleWe are seeking a driven and experienced Senior Strategic Business Analyst to play a vital role within our Business Analysis team in the Strategy Division. This position is designed for a professional who excels in independent work while also guiding junior team members.As a Senior Strategic Business Analyst, your expertise will be essential in developing the BA function and mentoring your peers. You will collaborate with key stakeholders across Kaizen to gather, document, and analyze complex business requirements for our strategic initiatives.Your role will involve cultivating strong stakeholder relationships based on trust. You will contribute significantly to our project lifecycle, with your analytical insights serving as a critical input for the PMO, influencing the creation of project charters, Business Requirement Documents (BRDs), and other strategic deliverables. The ideal candidate will possess robust analytical skills, a passion for process improvement, and a commitment to fostering a culture of continuous enhancement.

Become part of a pioneering force in production line, industrial, and building automation in Greece. AS Hellas, recognized as a Great Place to Work®, is dedicated to delivering exceptional custom automation solutions across various sectors, including manufacturing, energy, and infrastructure. As a Siemens Solution Partner since 2009, we bring cutting-edge automation innovations to fruition. Role OverviewWe are seeking a motivated and talented Automation Site Engineer to elevate our Industrial Automation team. This position requires a blend of technical proficiency, teamwork, and a commitment to delivering superior project outcomes. Key Responsibilities• Project Analysis: Analyze and interpret project documentation, procedures, and client specifications.• Solution Design: Engineer automation solutions utilizing PLC technologies and SCADA software.• Team Collaboration: Work closely with the Study & Design and Project Teams to create integrated solutions.• Stakeholder Interaction: Communicate with clients, suppliers, and partners to ensure successful project execution.• Implementation: Oversee testing, commissioning, and facilitate smooth project handovers.• Documentation: Maintain accurate and thorough project documentation.Requirements• Education: Bachelor's degree in Automation Engineering.• Experience: A minimum of three (3) years in industrial automation projects.• Skills: Proficient in PLC programming and SCADA systems, with excellent English communication skills.• Technical Acumen: Strong familiarity with Windows OS and MS Office applications.• Personal Traits: Excellent organizational and interpersonal skills, coupled with a proactive problem-solving approach.• Flexibility: Willingness to travel domestically and internationally as required.• License: Valid driver's license.Preferred Expertise• Technical Skills: Practical experience with Siemens PLC and SCADA technologies (S7-300 / S7-400 / S7-1200 / S7-1500 and WinCC/TIA Portal).• Industry Knowledge: Familiarity with automation in sectors like food/beverage, traffic management, energy, refineries, industrial refrigeration, or water/wastewater management.Benefits • Competitive Compensation: An attractive salary commensurate with your skills and experience.• Positive Culture: A supportive and dynamic work environment.• Comprehensive Insurance: Life and health insurance for you and your family.• Employee Perks: Corporate mobile phone, company car, and an employee benefits scheme.• Growth and Learning: Continuous training and professional development opportunities. Join AS Hellas and contribute to our mission of advancing automation technology. Apply today to make a meaningful impact with an industry leader!

Role Overview Avis Greece is looking for a Seasonal Parking Agent in Athens. This role focuses on preparing vehicles for delivery and inspecting them when they return from rental. Main Responsibilities Prepare vehicles and check additional equipment such as GPS units and Wi-Fi devices before handing them over to customers. Inspect the condition of vehicles and any rented equipment when customers return them. Complete reservations by finalizing contracts in the system and recording any necessary damage compensation. Monitor and maintain the parking area to ensure it stays organized and safe. Provide helpful and attentive customer service throughout the process.

About Avis Greece Avis Greece is part of a global brand focused on reshaping how people move. The company develops integrated products and services that aim to make travel more flexible and convenient for customers worldwide. Why Work at Avis Greece? Supportive team culture: Colleagues work together to encourage new ideas and keep customer needs at the center of every decision. Purpose-driven work: Employees help shape the future of mobility, contributing to a more connected world. Rental Sales Agent – Athens Downtown The Athens Downtown team is looking for a Rental Sales Agent who will deliver excellent service, drive sales, and make the rental process smooth for every customer. Main Responsibilities Deliver friendly, reliable customer service for each car rental and build long-term relationships with clients. Promote relevant products and services to improve the customer experience. Monitor competitor offerings and market trends to help maintain competitive rates in line with company guidelines. Support daily station operations and suggest improvements for better results. Work with other departments to resolve customer issues and ensure high service standards. Location Athens, Attica, Greece

Role overview Kaizen Gaming seeks a Product Manager in Athens, Greece to help drive the direction of its Gaming Platform. The focus is on developing and refining products that appeal to users and encourage them to stay engaged. Building new features and improving user experiences are central to keeping the platform strong in a competitive market. What you will do Collaborate with teams from different departments to set the product vision and define clear goals. Create and update the product roadmap, shaping long-term strategy. Lead improvements that boost user engagement and enhance the overall experience. Support efforts to keep the platform at the forefront of the gaming industry.

At Uni Systems, we are dedicated to transforming digital aspirations into tangible outcomes. As we continue to expand, we invite an Automation Test Engineer to become a key member of our esteemed UniQue Testing team.What Will You Contribute?In this position, your attention to detail and exceptional communication abilities will be vital in ensuring the reliability and functionality of our products, applications, and systems. Your specific responsibilities will include:Identifying suitable testing methodologies, tools, and protocols to develop necessary automated tests.Designing and implementing automation scripts for both regression tests and new features.Executing and maintaining the automation suite.Utilizing defect-tracking tools to monitor and address any identified bugs.Generating comprehensive test reports.Enhancing the test automation framework.

Join Avis: Where Your Career Finds Purpose and We Redefine Mobility At Avis, we are revolutionizing the way people travel, spearheading transformation in the global mobility sector. Our mission is to innovate and deliver integrated products and services that create an array of new travel possibilities, defined by exceptional convenience and flexibility.Why Choose Avis: A Collaborative Work Environment: At Avis, we are more than just a business; we are a community that cherishes its employees. We take great pride in fostering a collaborative atmosphere, focused on innovation, and prioritizing customer satisfaction in every action we take. Your Career, Your Purpose: By joining us, you'll find that Avis is the place where your career can truly thrive. We are not merely offering jobs; we are inviting exceptional talent to contribute to our vision of a more connected world. Unlock Your Potential as a Rental Sales Agent with Avis Greece Avis Greece is searching for an outstanding Rental Sales Agent to join our team at the Athens Airport Station. This role is pivotal in delivering extraordinary customer service, driving sales, and ensuring an effortless rental experience for our clients. Your Key Responsibilities: Provide exemplary customer service for every car rental, building trust and fostering long-term client relationships. Promote additional products and services to elevate the overall customer experience. Remain knowledgeable about competitor offerings and market trends to ensure our deals are competitive and aligned with company policies. Contribute actively to the operations of the station, suggesting enhancements to improve performance. Monitor and address customer complaints in collaboration with relevant departments to guarantee outstanding service.

About the Role Kaizen Gaming is hiring a Gaming Partnerships Specialist in Athens, Greece. This position focuses on developing and maintaining partnerships across the gaming industry. The role involves working with stakeholders to spot new opportunities, negotiate deals, and support growth projects. What You Will Do Build and strengthen relationships with partners in the gaming sector Identify and evaluate new partnership opportunities Negotiate agreements that support business goals Collaborate with internal teams and external partners to advance growth initiatives Location This role is based in Athens, Greece.

Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a vital role in maintaining the smooth functioning of our applications. Your responsibilities include:Monitoring and addressing production issues at the 2nd level within specified timelines.Quickly initiating a 'Problem' report when the root cause of an incident is not identified.Performing in-depth troubleshooting for incidents and problems in production.Taking ownership of problem tracking and monitoring with a goal to improve processes for recurring issues.Reproducing incidents and confirming fixes through comprehensive regression testing.Contributing to root cause analysis initiatives to avert future outages or quality challenges.This role requires flexibility, as it may involve shift work and occasional international travel to serve our global clientele.

Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a crucial role in maintaining smooth operations by:Monitoring and addressing open production issues at the second level within specified timeframes.Immediately initiating a "Problem" report when the root cause of an incident is not identified.Performing advanced troubleshooting for production incidents and issues.Taking ownership of problem monitoring and tracking, emphasizing process improvement for recurring issues.Reproducing incidents and validating fixes through regression testing.Contributing to root cause analysis initiatives to prevent future outages or quality problems.Flexibility is essential as this position may involve shift work and occasional international travel due to our global clientele.

Join Our Innovative TeamOpenBet is a pioneering force in the global betting and gaming entertainment sector, collaborating with over 200 partners to deliver unforgettable winning experiences to millions of players around the globe. From facilitating bets during globally significant events such as the FIFA World Cup and the Super Bowl to innovating next-generation products like BetBuilder, we are committed to redefining player experiences with top-notch content, state-of-the-art technology, and advanced player protection mechanisms.With over 25 years of industry leadership, our robust platform supports some of the most recognized betting brands, ensuring peak performance with 100% uptime, exceptional scalability, and rapid processing speeds. Boasting 85 licenses and serving 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries keeps us at the forefront of the industry.Your Role and ResponsibilitiesDesign and develop new features and functionalities for customer products and services, including generating unit tests as necessary;Maintain high standards of code quality for the products and services developed by your team;Participate in planning sessions and contribute valuable insights;Identify and escalate issues related to performance, security, and scalability that require significant improvement;Develop a comprehensive understanding of the system architecture and design components to meet product requirements;Align development processes with the technical methodologies prevalent in the broader organization;Utilize Agile development processes effectively;Collaborate within a self-organizing Agile team to create new features and functionalities for large-scale betting websites;Write robust, clean, and efficient code following practices such as Test-Driven Development (TDD);Gather and define customer requirements using Behavior-Driven Development (BDD) techniques;Create solutions that are modular, scalable, and portable.What You Bring to the TeamA Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university;2-4 years of experience in a development environment;Proficiency in one or more major programming languages (such as Java, C/C++, Python, PHP, TCL) and a willingness to learn additional languages;Experience with Agile methodologies including Scrum, Lean, and Kanban;Strong teamwork and collaboration skills within an Agile team setting;Excellent communication skills, both verbal and written, including the ability to present to peers;A proactive attitude and innovative problem-solving abilities;Capability to adapt to changing priorities and deliver results.