Italian-Speaking Gaming Support Specialist in Athens with Relocation

Mercier Consultancy is hiring an Italian-Speaking Gaming Support Specialist in Athens, Greece. This role includes fully paid relocation support for those moving to Athens. Role Overview Support Italian-speaking gamers by answering questions, solving technical issues, and helping them get the most out of their gaming experience. The position combines customer service, technical troubleshooting, and collaboration with other teams. What You Will Do Assist Italian-speaking gamers through chat, email, or phone, providing clear and helpful support. Troubleshoot and resolve technical problems and account questions efficiently. Collaborate with developers and other teams to address technical issues and suggest improvements. Keep detailed records of customer interactions and solutions provided. Stay informed about platform updates, new features, and changes. Monitor system performance and flag any technical problems. Relocation Support Mercier Consultancy covers all relocation expenses to help new hires settle smoothly in Athens.

Mercier Consultancy is excited to announce a fantastic opportunity for an Italian Speaking Customer Support Representative within our dynamic Gaming Department, based in Athens, Greece! In this engaging role, you will provide exceptional support to our Italian-speaking clients as they navigate our gaming products and platforms. Your enthusiasm for gaming, paired with a commitment to outstanding customer service, will be pivotal in delivering enjoyable experiences for our users.This position is ideal for individuals who are passionate about the gaming industry and thrive on helping others troubleshoot and enhance their gaming experiences. If you're ready to kick-start a fulfilling career in a vibrant environment, we eagerly await your application!

Mercier Consultancy is hiring an Italian Customer Support Specialist for digital banking services in Athens, Greece. This role includes a fully funded relocation package for qualified candidates. Role Overview As a Customer Support Specialist, you will support Italian-speaking clients as they navigate digital banking products and services. The position centers on helping customers resolve issues, answering questions, and ensuring a smooth banking experience. Your work will help maintain high satisfaction and strengthen trust in our digital banking solutions. Main Responsibilities Deliver customer support in Italian via phone, email, and chat. Assist clients with digital banking questions, transactions, and troubleshooting. Record all customer interactions and solutions accurately in the CRM system. Collaborate with other teams to resolve customer concerns quickly. Keep up to date on digital banking products and services to provide accurate information. Gather and share customer feedback to help improve service quality. Location and Relocation This position is based in Athens, Attica, Greece. Mercier Consultancy provides a fully funded relocation package for successful candidates.

Role Overview Mercier Consultancy is hiring an Italian-Speaking Logistics Specialist for its customer support team in Athens, Greece. This position focuses on supporting Italian-speaking clients with their logistics needs, ensuring smooth operations and timely solutions to their questions and concerns. What You Will Do Assist Italian-speaking customers with logistics and delivery questions via phone, email, and chat. Track and manage shipments, providing accurate and timely delivery updates. Respond quickly to customer inquiries and complaints, resolving logistics-related issues as they arise. Maintain detailed records of all client interactions and shipment information. Work closely with internal teams and external partners to improve logistics processes. Share feedback and suggest ways to improve the customer experience and operational efficiency. Location This role is based in Athens, Attica, Greece.

Join Mercier Consultancy as an Italian Speaking Customer Support Specialist within our dynamic cybersecurity team. In this crucial position, you will deliver exceptional assistance to our Italian-speaking clientele, guiding them through inquiries related to cutting-edge cybersecurity products and services, all while ensuring their digital safety and security.Your proficiency in Italian will be vital for conveying technical information clearly and effectively, aiding clients with product usage, troubleshooting issues, and addressing their cybersecurity-related concerns. You will be instrumental in fostering customer satisfaction and trust in our cybersecurity solutions.Key Responsibilities Deliver exceptional customer service in Italian via phone, email, and chat for cybersecurity products and services Support clients with product inquiries, technical difficulties, and account management Resolve customer complaints and troubleshoot issues to ensure satisfaction Accurately document customer interactions in our CRM system Collaborate with technical teams to resolve complex customer issues promptly Collect and communicate customer feedback to enhance our offerings and service quality Stay informed about cybersecurity trends and product developments to provide knowledgeable assistance

Mercier Consultancy is hiring an Italian-speaking IT Support Customer Service Representative for its Athens office. This role centers on supporting Italian-speaking customers as they work through technical issues. The company provides a fully funded relocation package to help new team members move smoothly to Greece. What You Will Do Deliver IT support and customer service in Italian using phone, email, and chat. Guide clients through technical problems, troubleshoot issues, and suggest effective solutions. Record each customer interaction and technical resolution accurately in the CRM system. Coordinate with technical teams when issues require escalation or deeper investigation. Offer patient, clear instructions to customers with varying levels of technical knowledge. Location and Relocation This position is based in Athens, Greece. Mercier Consultancy covers all relocation costs for successful candidates moving to Athens.

Are you a native Italian speaker with a strong commitment to customer service? Join us in Athens to work with a globally renowned car rental company, assisting customers with their inquiries!If you possess fluency in Italian and English, along with exceptional communication abilities, we are eager to receive your application!Your Responsibilities:Assist customers by addressing their questions about vehicle options, rental fees, reservations, and regulations.Provide accurate information using appropriate tools, methods, and processes to ensure customer satisfaction.Deliver a high standard of service to partners and create a positive experience.

Mercier Consultancy is hiring an Italian Customer Support Specialist to join its team in Athens, Greece. This role supports a prominent technology company and includes a comprehensive relocation package for those moving to Athens. Role Overview As an Italian Customer Support Specialist, provide direct assistance to Italian-speaking customers. Respond to technical questions, resolve product issues, and ensure every interaction meets high standards of service. The position offers the chance to contribute to a company that values both innovation and customer care. Main Responsibilities Offer responsive support to Italian-speaking clients by phone, email, or chat Handle technical problems, product questions, and service requests efficiently Log all customer interactions accurately in the CRM system Collaborate with other teams to troubleshoot and solve complex issues Collect customer feedback and suggest ways to improve the support experience Participate in training sessions to stay current on products and support tools Location and Relocation This position is based in Athens, Attica, Greece. Mercier Consultancy provides a fully covered relocation package for successful candidates moving to Athens.

Join Mercier Consultancy as an Italian-Speaking Technical Support Specialist for a leading electronics company based in Athens, Greece! In this essential role, you will deliver top-notch technical support to Italian-speaking customers, assisting them in diagnosing and resolving issues with their electronic devices.If you are enthusiastic about technology and dedicated to providing exceptional customer service, this is an exciting opportunity for you. Become a part of our vibrant team and play a significant role in fostering an innovative environment where customer satisfaction is our utmost priority!Key ResponsibilitiesOffer technical support in Italian through phone, email, and chat for customers utilizing a range of electronic products.Efficiently diagnose and troubleshoot product-related issues to ensure high levels of customer satisfaction.Document customer interactions and solutions accurately in our tracking system.Work collaboratively with technical teams to escalate and resolve complex issues.Provide guidance to customers on product features and usage.Stay informed on product updates and industry trends.Engage in continuous training to enhance technical and customer service skills.

Join Mercier Consultancy as an Italian-Speaking B2B Sales Specialist and become part of our dynamic sales team in beautiful Athens, Greece. This position offers an incredible chance for ambitious individuals eager to enhance their sales expertise in the B2B landscape while engaging with Italian-speaking clients.In this crucial role, you will be tasked with identifying new business opportunities, nurturing client relationships, and contributing significantly to our sales objectives. Your skills will be vital in comprehending client requirements and delivering customized solutions that align with their aspirations.Key ResponsibilitiesIdentify and engage potential B2B clients in the Italian marketDevelop and sustain strong relationships with clientsConduct market research to gather insights on industry trends and client preferencesEffectively present and showcase our products and services to prospective clientsCollaborate with internal teams to ensure exceptional client service and achieve sales targetsTrack sales performance metrics and devise strategies for enhancementParticipate in industry events and networking functions to strengthen business connections

Join the dynamic team at Mercier Consultancy as an Italian-Speaking Content Moderator in our vibrant Gaming & e-Sports Department, located in the culturally rich city of Athens, Greece! This pivotal role is essential for fostering a safe, inclusive, and engaging gaming community where players can share their experiences in a respectful environment. As a content moderator, your primary responsibility will be to review, analyze, and moderate user interactions and content to ensure adherence to community standards.Your fluency in Italian will play a crucial role as you interact with our diverse user base, ensuring their voices are acknowledged while maintaining a fun and respectful atmosphere. Engage with fellow gaming aficionados and help cultivate a positive community that thrives on collaboration and innovation.Key ResponsibilitiesModerate user-generated content within the gaming and e-sports community, primarily in Italian.Assess content submissions and interactions to ensure compliance with community guidelines.Provide assistance to players through forums and chat platforms by addressing queries and concerns.Identify and escalate any instances of inappropriate behavior or content.Collaborate with team members to enhance the user experience and encourage community engagement.Stay informed on the latest gaming trends and e-sports news to ensure effective moderation.Contribute to creating a respectful and inclusive online space.

Join our dynamic team at a premier social media platform that plays a vital role in connecting people and nurturing communities across the globe. Our client is committed to delivering a secure, enjoyable, and enriching experience for all users. We are on the lookout for enthusiastic and customer-centric individuals who can support our French or Italian-speaking users.Key Responsibilities:Provide timely and professional responses to customer inquiries via social media, email, and live chat in French or Italian.Address customer complaints and issues with efficiency, offering suitable solutions and alternatives within designated timeframes.Follow up to confirm resolution and ensure high levels of customer satisfaction.Evaluate and understand customer needs to enhance satisfaction.Maintain accurate records of customer interactions and actions taken.Work collaboratively with team members and other departments to address complex issues and enhance the overall customer experience.Offer constructive feedback on customer service processes and recommend improvements.Stay informed about platform updates, changes, and new features to relay accurate information to customers.

Join Mercier Consultancy as we expand our dynamic team with openings for Italian-Speaking Sales Agents in our Telecommunications Department based in Athens, Greece! We seek enthusiastic and driven individuals eager to promote our advanced telecommunications solutions to a diverse clientele.In this exciting role, you will utilize your Italian language proficiency to engage with customers, identify their needs, and showcase our extensive portfolio of telecommunications products. This position provides a fantastic opportunity to excel in a lively work environment while playing a key role in our clients' achievements.Key Responsibilities Connect with prospective clients to advocate for innovative telecommunications products and services Deliver detailed product information and execute compelling demonstrations Oversee the complete sales process from the initial contact to closing Foster and sustain strong client relationships to guarantee satisfaction and loyalty Address customer inquiries and deliver outstanding post-sales support Collaborate with team members to devise and implement effective sales strategies

Mercier Consultancy is hiring an Italian Customer Support Specialist to join its team in Athens, Greece. This role supports a leading iGaming company and includes a fully paid relocation package for those moving to Athens. Role Overview This position focuses on supporting Italian-speaking players. The goal: make sure every customer enjoys a smooth, enjoyable gaming experience. Daily tasks involve handling inquiries, solving problems, and helping players navigate the platform. Main Responsibilities Provide support to Italian-speaking customers by phone, email, and live chat. Assist with account management, explain game rules, process transactions, and troubleshoot technical issues. Handle complaints and resolve disputes in a professional, timely manner. Record all customer interactions accurately in internal systems. Work with other teams to improve customer satisfaction and streamline processes. Keep up to date on industry trends, company products, and relevant regulations. Take part in ongoing training to build product knowledge and customer service skills. Location and Relocation This role is based in Athens, Attica, Greece. A fully paid relocation package is provided for successful candidates.

Mercier Consultancy is seeking a Polish Logistics Specialist to join the Customer Support team in Athens, Greece. This full-time position is designed for professionals who want to use their logistics experience and Polish language skills in an international setting. A fully paid relocation package is provided for candidates moving to Athens. Role overview The role centers on supporting Polish-speaking clients and collaborating with internal teams to ensure logistics operations run smoothly. The position offers the chance to build international experience while living and working in Athens. Main responsibilities Assist Polish-speaking clients and internal teams with logistics-related questions and daily tasks Respond to inquiries about logistics, offering timely and accurate information Coordinate shipping schedules, track deliveries, and manage any issues that come up Work alongside supply chain, warehouse, and customer service colleagues to resolve challenges Review logistics processes and suggest improvements to enhance customer satisfaction Maintain detailed records of logistics activities and communications Support the onboarding process for new clients and partners with logistics needs Relocation support This role includes a fully paid relocation package for those moving to Athens for the position.

Join our dynamic team at Mercier Consultancy as an Italian Customer Service Representative specializing in consumer products. This is a fantastic opportunity for individuals passionate about providing exceptional support to customers. You will be working in the vibrant city of Athens, Greece, and we offer fully paid relocation for successful candidates. Your primary responsibilities will include responding to customer inquiries, assisting with product-related issues, and ensuring a high level of customer satisfaction. If you are fluent in Italian and possess strong communication skills, we want to hear from you!

Mercier Consultancy is hiring a Polish Customer Support Specialist for its digital banking team in Athens, Greece. This position includes comprehensive relocation support. Role Overview Support Polish-speaking clients as they use digital banking platforms. This role suits those interested in technology and finance, looking to work in an international environment. The position is based in Athens, with full relocation assistance provided. What You Will Do Provide customer support to Polish-speaking clients. Respond to questions about digital banking products and services. Document customer interactions and solutions in CRM systems. Work with internal teams to resolve complex client issues. Offer guidance on digital banking tools and features. Gather client feedback to help improve service quality. Participate in training to stay current on banking products and compliance requirements. Location and Relocation This role is based in Athens, Attica, Greece. Mercier Consultancy provides full relocation support for successful candidates.

At Mercier Consultancy, we are thrilled to present an exciting opportunity for Nordic Speaking Content Moderators to join our Gaming Department in the vibrant city of Athens, Greece! In this engaging role, you will deliver outstanding support to our Nordic-speaking gaming community, ensuring they enjoy an unparalleled experience with our products and services.This position is ideal for individuals who are passionate about gaming and dedicated to providing excellent customer service. If you excel in a dynamic environment and have a deep love for video games, we want to connect with you!Key ResponsibilitiesAssist Nordic-speaking customers via phone, email, and chat with their gaming inquiries.Provide support for game-related issues, account management, and technical troubleshooting.Accurately document customer interactions and solutions in our CRM system.Collaborate with internal teams to swiftly resolve customer issues.Stay informed about gaming trends, product releases, and community feedback.Engage in training sessions to enhance product knowledge and customer service skills.

Mercier Consultancy is hiring an Italian Customer Expert to represent a well-known electronics brand in Athens, Greece. This position includes a fully paid relocation package, making it possible to build your career while experiencing life in a vibrant European city. Role Overview The Italian Customer Expert supports Italian-speaking clients by answering questions, solving problems, and providing detailed information about products. This work directly impacts customer satisfaction and loyalty to the brand. What You Will Do Deliver accurate product details, help with troubleshooting, and assist with order management for customers. Respond to customer complaints professionally and promptly to maintain satisfaction. Work closely with internal teams to resolve product or service issues. Maintain clear and accurate records of all customer interactions and transactions. Assess customer needs, provide appropriate solutions, or escalate issues when needed. Participate in ongoing training to keep up with product updates and customer service standards. Location and Relocation This role is based in Athens, Attica, Greece. Mercier Consultancy provides a fully paid relocation package for successful candidates.

Join Cross Border Talents as an Italian Customer Support Specialist in Athens, Greece!Your Responsibilities:Engage with customers by responding to inquiries via toll-free phone lines.Accurately log consumer questions and feedback in our customer service database.Handle and document client complaints according to our escalation policy.Ensure timely resolution of support calls and emails within agreed Service Level Agreements (SLAs).Troubleshoot issues using effective questioning techniques, support documents, and training resources.Provide solutions to common inquiries and frequently asked questions.