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IT Technical Lead

Couchbase, Inc.Raleigh, NC
On-site Full-time $98K/yr - $115K/yr

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Experience Level

Manager

Qualifications

Key ResponsibilitiesTechnical Leadership & OwnershipServe as the technical lead for employee systems and internal productivity platforms, acting as an escalation point and mentor for IT analysts. Oversee the architecture, administration, and lifecycle management of core SaaS platforms, including Okta, Google Workspace, Slack, Jira/Confluence, and endpoint management tools. Promote best practices, standards, and documentation across IT systems, access management, and automation initiatives. Collaboration & Workflow PlatformsLead administration and workflow automation for Slack, including:Slack Workflow Builder and integrations. Automated IT, HR, and Security workflows to optimize internal processes.

About the job

Couchbase, the leading operational data platform for AI, empowers organizations to thrive by transforming data into actionable insights. Renowned companies trust Couchbase for mission-critical operational, analytical, mobile, and AI workloads. Designed to modernize outdated infrastructure and fragmented data services, Couchbase provides businesses with a unified platform engineered for exceptional performance, adaptability, and global scalability.

With Couchbase, enterprises can bring their data to life, creating revolutionary customer experiences, tapping into the boundless possibilities of AI, and effortlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI-ready technology and collaborative partnership model simplify complexity and lower total ownership costs, allowing teams to remain agile, innovative, and secure.

Couchbase believes that data should be an enabler of innovation, not a bottleneck. Discover why Couchbase is the preferred choice for the world’s largest organizations to scale, accelerate, and maintain resilience in their strategic endeavors. Join us in our journey—apply today!

Couchbase is on the lookout for a dynamic and people-centric IT Technical Lead to join our Raleigh, NC office. This role transcends traditional IT support; you will act as a technical leader and systems owner, championing automation, scalability, security, and innovation across our internal IT and SaaS ecosystem.

You will collaborate closely with IT, Security, Engineering, and Business teams to design and implement world-class technology experiences for employees, while spearheading the adoption of identity-driven automation, workflow orchestration, and AI-powered solutions that promote efficient business scaling.

About Couchbase, Inc.

Couchbase is a pioneering operational data platform that blends flexibility, performance, and scalability to support a myriad of workloads, including AI. Trusted by leading enterprises, Couchbase is dedicated to transforming how organizations leverage their data for strategic advantage.

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