companyWix.com Ltd. logo

IT Support Engineer at wix2 | Kyiv

Hybrid Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Mid to Senior

Qualifications

To be a successful candidate, you should possess the following qualifications:A minimum of 3 years of hands-on experience in IT support or administration. Experience with full IT asset lifecycle management. Proficient in managing multi-OS environments, including MacOS, Windows, and Linux. Strong problem-solving, troubleshooting, and communication skills. Familiarity with Active Directory, Azure, and GSuite environments. Knowledge of audio conference room technologies and tools such as Meraki, Jira, Intune, Jamf, and Slack. A proactive customer service approach with a keen attention to detail. Ability to work collaboratively within a team environment. Fluency in spoken and written English. Experience with automation, scripting, and AI tools is a plus.

About the job

Join our dynamic team at Wix.com as an IT Support Engineer where you will be instrumental in delivering exceptional IT support and overseeing IT operations for our diverse workforce across multiple locations. Your expertise will be vital in sustaining our IT infrastructure, maintaining an accurate inventory, and facilitating smooth onboarding and offboarding experiences for our employees.

In this role, your responsibilities will include:

  • Delivering professional IT support to employees both in Kyiv and remotely.
  • Monitoring and addressing IT Helpdesk requests in accordance with established SLAs.
  • Managing the IT equipment inventory efficiently.
  • Coordinating onboarding and offboarding procedures, including those for remote employees.
  • Overseeing and maintaining audiovisual equipment for onsite events and meeting rooms.
  • Performing endpoint installations, upgrades, and troubleshooting across Windows, MacOS, and Linux operating systems.

This position is primarily office-based, with the potential for a hybrid work arrangement (4+1).

About Wix.com Ltd.

Wix.com is a leading web development platform that empowers millions of users to create stunning websites and online presences. Our innovative tools and services aim to simplify the web creation process for businesses and individuals alike. Join us in shaping the future of the internet.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.