About the job
Who are we?
NRB - Trasys International is a forward-thinking global enterprise, esteemed for its robust partnerships with EU Institutions. With a commitment to excellence and over 30 years of delivering superior solutions, we empower our clients to navigate the complexities of digital transformation. Our mission is to provide the right talent at the right time to meet evolving challenges. We are continuously on the lookout for skilled professionals eager to engage in stimulating international projects and deliver exceptional results in multicultural settings. Our services encompass modernization of solutions, digital workspaces, cloud technologies, and IT security. Our headquarters are in Brussels, with active offices across Europe, including Luxembourg, Amsterdam, Athens, Stockholm, and Geneva.
Is this YOU?
We are seeking an IT Process Designer/Workflow Designer for our client in Warsaw, Poland, an EU Institution, to contribute to a long-term mission in cybersecurity, public sector, and law enforcement. You will be instrumental in managing business architecture, guiding solution designs, and facilitating collaboration among business architects and project teams to align with the client’s strategic vision.
Please note: This role requires an 80-100% hybrid presence at the client's headquarters in Warsaw, necessitating that candidates be located within 2-3 hours of ground transport from the city.
Your responsibilities will include:
- Designing, validating, and testing IT business processes to achieve process excellence.
- Taking a comprehensive approach to plan and manage continuous improvements in business processes.
- Generating and maintaining detailed process documentation.
- Coaching users on upcoming changes and ensuring a structured plan is in place for skill acquisition and process updates.
- Collaborating with stakeholders to identify and implement ongoing process enhancements.
- Establishing performance monitoring mechanisms for IT business processes.
- Performing other tasks as directed by the client’s ICT SCSMT team leader.

