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IT Operations Engineer, End User Computing

Point72Warsaw
On-site Full-time

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Qualifications

The ideal candidate for the IT Operations Engineer role at Point72 will possess a strong background in IT support, showcasing the ability to deliver exceptional customer service in a client-focused technology service model. You should be proactive, enthusiastic, and adept at diagnosing and resolving issues swiftly while providing clear guidance and empathetic support. We seek individuals who demonstrate a willingness to learn the latest technologies and possess strong skills in voice, mobile technology, Microsoft Windows, Apple MacBook systems, and the Microsoft Office suite. Provide hands-on technical support and insightful advice to clients, including enterprise experience with Apple MacBooks and JAMF. Ensure best-in-class support experiences for clients. Address all client inquiries with patience and understanding. Guide and train clients on current technology and corporate policies. Educate clients on emerging technologies.

About the job

Join the Innovative Team at Point72

At Point72, we are redefining the future of investment through our cutting-edge technology. Our Infrastructure Technology Team plays a pivotal role in enhancing our IT infrastructure, enabling us to stay ahead in a rapidly evolving tech landscape. We are a collaborative group of experts focused on pioneering exceptional end-user experiences while embracing a culture of enterprise agility. We support your professional growth, encouraging you to bring innovative ideas to the table while nurturing your intellectual curiosity.

Our Technology Infrastructure Team is responsible for engineering and operating the core technology platforms that drive all Point72 applications and business operations. Spanning a wide range of technologies from data center infrastructure to large-scale cloud services, our mission is to provide the most reliable and high-performing technology platforms, thereby improving our business's time-to-market. We also deliver dynamic end-user technology solutions to meet the evolving collaboration and productivity needs of our global teams. Our emphasis on innovation fosters a fast-paced, dynamic, and collaborative work environment where we continually challenge the status quo of our infrastructure technology.

About Point72

Point72 is at the forefront of the financial industry, leveraging advanced technology to create innovative investment strategies. As a global leader, we are committed to fostering a culture of excellence, collaboration, and continuous improvement within our workforce. Our commitment extends beyond financial success; we take pride in nurturing the professional growth of our employees and creating an inclusive environment where diverse ideas thrive.

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