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IT Applications Lead - Workforce Management

Essel EnvironmentalPleasanton, California, United States
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:A strong background in IT applications, specifically within the retail sector. Demonstrated proficiency in project management and technical problem-solving. Experience working with cloud-based solutions, particularly UKG Dimensions. Ability to effectively communicate and collaborate with both technical and business teams. Experience in documentation and reporting to senior leadership. Bachelor's Degree in a relevant field is preferred.

About the job

About the Role:

The IT Applications Lead for Workforce Management (WFM) at Essel Environmental is a critical position that oversees and enhances retail systems, particularly focusing on UKG Dimensions and UKG Workforce Central hosted on cloud platforms. This role necessitates a robust understanding of retail operations, especially within Distribution Centers, in a sophisticated and interconnected environment.

The successful candidate will possess a unique combination of technical acumen, project management capabilities, and the initiative to independently troubleshoot and resolve a variety of challenges.

Key Responsibilities:

  • Support and maintain retail systems, specifically UKG Dimensions and UKG Workforce Central.
  • Map business processes and align them with industry best practices in retail.
  • Identify and troubleshoot data integration errors and application issues.
  • Oversee both internal and external teams, including programmers, analysts, and consultants.
  • Utilize MS-SQL and Microsoft Office applications, demonstrating high proficiency in Excel.
  • Develop documentation for audit findings, business requirements, and product design specifications.
  • Stay current with technical, functional, and operational aspects of UKG Dimensions.
  • Lead initiatives to introduce new capabilities while maximizing the value of existing solutions.

About Essel Environmental

Essel Environmental is a leader in providing innovative environmental solutions, dedicated to sustainability and excellence in service delivery. Our team is passionate about making a positive impact in the communities we serve.

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