IT Administrator / HelpDesk Engineer

Join Playson as a Support System Administrator and be a part of a dynamic team in our Kyiv office. Playson is a leading B2B game provider with over 13 years of experience, recognized globally for our innovative solutions in the regulated European markets. Our commitment to excellence drives us to continuously enhance our portfolio and uphold the highest standards in technology, design, support, and interoperability.In this pivotal role, you will provide essential technical support to our global employees, ensuring smooth operations and a seamless work experience.

Are you the person who can always find a solution, no matter the situation? Can you simplify even the most complex questions? If so, this opportunity is perfect for you!Join SupportYourApp, an international company dedicated to creating a truly WOW experience for our clients.Become a part of our supportive team where trust and growth are prioritized.Let’s create something amazing together!Your Responsibilities:Engage with customers via chat, phone, and email to assist, resolve issues, and provide support (and sometimes save the day) Research information from open sources — you will become a master at quick and accurate research.Create a fantastic experience for every client with care, attention, and a sprinkle of service magic Adhere to information security principles while handling confidential data — trust comes first.Collaborate with a multicultural team of professionals from various fields — there’s always someone to share experiences and jokes with.We are looking for someone who thrives on helping others. If this sounds like you, great! Additionally, it would be awesome if you:Are fluent and proficient in written and spoken Ukrainian;Can explain complex topics simply and concisely;Have experience in customer communication (in-store, online, or via DMs);Enjoy digging into details and finding answers when others have given up;Can maintain focus and not get lost in multitasking;Have a positive attitude and a strong sense of responsibility If you are also comfortable with English, know what a CRM is, or have monitored tickets on Booking/Skyscanner, that’s a plus! We offer you:A flexible schedule (morning, day, evening, and night shifts) with the ability to adapt in case of air alerts, emergencies, or during training;A creative and unique art office in Kyiv near Vasylkivska metro station (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/) equipped with everything necessary for work during blackouts;Safety measures — a shelter equipped with everything needed during air alerts;Taxi cost reimbursement in case of emergencies;Compensation in USD;Performance-based KPI bonuses;A referral bonus for inviting friends;Paid intensive training;Management invested in your progress and long-term collaboration;

Join our dynamic team at Ajax as an Editor focusing on English to Ukrainian translations. This role is crucial for ensuring high-quality content localization that meets our standards. You will work closely with our content and marketing teams to deliver outstanding translations that resonate with our Ukrainian audience.

Quantum Systems is at the forefront of pioneering unmanned solutions that revolutionize operations across air, land, and sea. Our innovative systems, ranging from advanced aerial drones to robust underwater and ground platforms, integrate state-of-the-art hardware with AI-enhanced software, ensuring seamless control and real-time data insights. With a commitment to excellence, we serve a diverse array of clients in defense, security, and the public sector worldwide, consistently redefining mission versatility and operational performance.Since 2022, we have proudly supported Ukraine with our local office.As an IT Support Specialist, you will play a crucial role in maintaining the stability and security of our network environment, ensuring our technological infrastructure operates at peak performance.This is a full-time office position. Candidates must be based in Kyiv.Your Daily Responsibilities:Develop and manage wired and wireless networks while guaranteeing network security.Configure essential network IP services including DNS, DHCP, SMTP, SSH, and FTP.Set up and oversee network protocols and technologies such as TCP/IP, VPN (IPsec, SSL), BGP, OSPF, EIGRP, NAT, Port-security, QoS, VLAN, and STP.Support and configure network equipment from leading brands such as MikroTik, Ubiquiti, Cisco, and FortiNet.Implement and maintain video surveillance systems from manufacturers like Hanwha, Dahua, and Hikvision.Manage firewalls and IDS/IPS systems to enhance security.Provide user support through remote access tools like RDP, TeamViewer, and Anydesk.Monitor and analyze network traffic using specialized analytical tools.

Join a premier Ukrainian restaurant network as an In-House Lawyer to establish and oversee the legal framework.Key Responsibilities:Legal Support and ConsultingProvide comprehensive legal assistance to various departments within the company on all matters related to commercial activities.Advise management and employees on the application of current Ukrainian legislation.Legislative MonitoringContinuously monitor changes in legislation that may affect the company's operations (tax, commercial, labor, corporate law).Prepare analytical notes and expert opinions with practical recommendations for the business.Contract and Obligation ManagementDraft, prepare, and legally review contracts with suppliers, contractors, partners, and other counterparties.Analyze risks in contractual relationships and provide recommendations for their mitigation.Ensure timely and proper fulfillment of contractual obligations.Organize the internal contract approval system and monitor compliance.Legal DocumentationVerify internal and external documents for compliance with legal requirements.Develop and support internal regulations, policies, and procedures of the company.Monitor timely execution and compliance of these documents across all departments.Intellectual Property ManagementMaintain and update the register of trademarks, licenses, and certificates of the company.Monitor the validity of registration documents and ensure timely renewal of rights.Ensure the protection of the company's intellectual property assets.Interaction with Insurance CompaniesPrepare and review documentation packages for cooperation with insurance companies.

About Quantum-SystemsQuantum Systems is a pioneering company focused on the development, design, and manufacturing of unmanned aerial systems (sUAS). Our advanced reconnaissance drones, the Quantum Systems Vector, have been operational in Ukraine since May 2022. To date, over 200 systems have been deployed through the German Enablement Initiative, with a total of 500 drones anticipated by year-end.Commitment to Supporting UkraineSince the onset of the conflict, Quantum Systems has been dedicated to supporting Ukraine. We are expanding our commitment by establishing a new local manufacturing facility, which will be our second site and is projected to employ around 100 individuals by the end of the year. Over the next two years, we plan to invest up to six million euros. Our support includes providing reconnaissance drones to the Ukrainian Armed Forces, alongside operating a local service, support, training, and logistics center staffed by 25 Ukrainian employees who are training drone pilots and integrating technological advancements into reconnaissance systems.

About Ajax Systems Ajax Systems is an international technology company and the largest manufacturer of security systems in Europe. Our products protect homes and businesses in over 180 countries, with more than 4.5 million end-users and 330,000 PRO users. The Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and automation. Each year, our team and global user base continue to grow. Role Overview: Atlassian Administrator We are looking for an experienced Atlassian Administrator to join our Kyiv office. This role will focus on supporting, developing, and optimizing the Atlassian ecosystem at Ajax Systems. The administrator will play a key part in maintaining and improving our internal tools as our company expands.

Join our dynamic team as a Support Service Manager at Quantum-Systems, located in the heart of Kyiv. This role requires your presence in the office 3-4 days a week, as we believe in the power of collaboration. For your convenience, we offer a shuttle service from the nearest metro station.You will have the flexibility to choose between two shifts: either 9:00 AM to 6:00 PM or 2:00 PM to 11:00 PM (the late shift can be completed from home).As a Support Service Manager, you will be pivotal in providing exceptional support to our clients who utilize our cutting-edge Unmanned Aerial Vehicles (UAVs) in critical operations. Your dedication will contribute significantly to customer satisfaction and operational excellence.Your Daily Responsibilities Will Include:Delivering user support through inbound chats and calls.Identifying client issues and documenting cases in our CRM system.Analyzing user challenges and providing effective solutions.Coordinating with other departments to resolve user issues and prepare reports for pertinent teams.Preparing necessary documentation for the receipt and issuance of UAVs and components for repair.Drafting reports and liaising with the manufacturer regarding incidents.

Become a part of Ajax Systems, a pioneering manufacturer of advanced Ajax wireless security solutions with intelligent home features. As a comprehensive company, we excel in transforming innovative concepts into tangible products through both development and large-scale manufacturing.With an impressive portfolio of over 170 devices, the Ajax product line effectively protects properties against intrusions, fires, and flooding while facilitating effortless control over electronic devices. Our innovations have garnered Europe’s most prestigious security accolades, reinforcing our status as a dependable leader in the industry.Ajax represents a remarkable Ukrainian success story, driven by immense passion and vigor. Currently, we safeguard over 1,800,000 users across 170 countries globally. As our organization continues to flourish, we are on the lookout for proactive individuals to join our team and play a vital role in our ongoing success.We are thrilled to present a unique opportunity for a Support Engineer proficient in German. In this role, you will be an integral member of our dedicated support team, assisting customers worldwide by providing 24/7 support across various communication channels. We take pride in our multilingual capabilities, enabling us to swiftly address and resolve customer inquiries.

As a Lead HR Administration Specialist at Quantum Systems, you will take charge of the personnel administration processes, ensuring strict adherence to Ukrainian labor laws and our internal policies. Your focus will be on enhancing efficiency, achieving standardization, and fostering continuous improvement in all HR operations.This is a full-time position based in our office in Kyiv. Candidates must be located in Kyiv.Your Daily Responsibilities:Manage and oversee comprehensive personnel administration processes, including hiring, transfers, and terminations.Guarantee the accuracy, compliance, and consistency of all HR documentation and records.Lead and coordinate personnel administration processes and maintain high standards.Serve as a primary contact for complex HR administration matters and escalations.Ensure timely and precise reporting to state authorities.Promote standardization and optimization of HR administration workflows.Maintain data accuracy and integrity within HRM systems.Work closely with HR, Legal, Finance, and executive teams.Support HR audits, internal controls, and compliance initiatives.

Become a part of Ajax Systems, a pioneering force in the realm of advanced wireless security solutions with integrated smart home technology. As a comprehensive organization, we excel in transforming innovative concepts into groundbreaking products, from initial development to mass production.With an extensive portfolio of over 170 devices, the Ajax range protects properties against intrusions, fires, and water damage, while also offering effortless management of electrical devices. Our state-of-the-art solutions have garnered Europe’s highest security accolades, affirming our status as a trusted leader in the industry.Ajax represents a remarkable Ukrainian success story, driven by unwavering resilience and limitless ambition. Currently, we safeguard more than 1,800,000 users across 170 countries globally. As we continue to flourish, we are on the lookout for enthusiastic individuals to join our ranks and support our ongoing expansion.We are thrilled to announce an opening for a Support Engineer who possesses a strong command of the English language. In this pivotal role within our dedicated support team, you will provide exceptional customer assistance to clients worldwide, ensuring around-the-clock support through various communication channels. We take pride in our multilingual capabilities, which empower us to swiftly address and resolve user inquiries.

MGID is a leading global advertising platform dedicated to empowering brands and publishers through innovative artificial intelligence-driven digital advertising solutions. Our commitment to user privacy is paramount as we deliver high-quality ads in a brand-safe environment, reaching over 1 billion unique users each month.About Us:Global Reach: With 18 offices across Europe, Asia, and the Americas.Continuous Innovation: We constantly enhance our advertising products (native, display, video) to keep our partners ahead of the competition.We are seeking a Security Administrator for our office reception (Shulyavska area).Ensuring a comfortable and safe environment in our office is essential to us. We are looking for a responsible individual to join our team and maintain order at the reception.Your Responsibilities:Manage access control systems.Monitor the movement of personnel and visitors.Perform basic administrative tasks.Maintain order and a calm atmosphere at the reception area.

Join our team in Kyiv as a System Engineer Navigation and be part of a groundbreaking journey in UAV navigation technology. This role requires full-time presence in our office, conveniently serviced by a shuttle from the nearest metro station.About the PositionAs a System Engineer Navigation, you will play a pivotal role in shaping the future of unmanned aerial vehicle navigation systems. Your work will span both hardware and software domains, focusing on the integration of cutting-edge sensors, the development of advanced navigation algorithms, and enhancing flight control performance. If you have a passion for UAV technology and enjoy collaborating across functions to innovate navigation and guidance systems, we want to hear from you!Your Daily Responsibilities:Facilitate communication between customer support and R&D, prioritizing feature requests and managing bug reports.Gather, analyze, and assess preliminary data to inform hardware updates.Collaborate effectively with cross-functional teams.Participate in design reviews and contribute to system documentation.Analyze and integrate new sensors, focusing on flight control-related components like IMU, GNSS, magnetometers, and pressure sensors.Develop integration and validation concepts.Design, implement, and test algorithms for navigation and control systems that meet project specifications.Conduct simulations and analyses to validate GNC models and assess system performance under various conditions.Enhance system performance through innovative sensor calibration techniques.

Join our dynamic team in Kyiv, where you will be required to work in the office 3-4 days a week, as we do not offer full remote work. A convenient shuttle service is available from the nearest metro station.As a Technical Support Specialist focusing on UAV technology, you will immerse yourself in complex technical challenges, analyze data, and understand the intricacies of our systems. Your role will involve investigating incidents, analyzing system behavior, and collaborating closely with our R&D team to troubleshoot and enhance our products.Prior experience with UAVs is not necessary; we value your curiosity, analytical mindset, and capability to deconstruct complex systems.Your Daily Responsibilities:Thoroughly investigate technical incidents to identify root causes.Test hypotheses and identify bugs.Work with telemetry, logs, and system-level data.Collaborate with engineers and R&D teams to resolve issues.Document findings and share insights with the team.Assist in escalations and support the team with complex cases.

Location: Ukraine, Kyiv, hybrid/remoteType of work: Full-timeSmarter is a dynamic management company dedicated to strategizing investment activities and optimizing management and development strategies across various business units. Our key focus areas include the international fintech community SFORS (sfors.com), the brokerage firm Statok (statok.global), and the product company Pine Software (pinesoftware.com.cy).We are seeking a proactive and knowledgeable Middle Business Central Administrator to join our team. The ideal candidate will provide user support and enhance their expertise in Microsoft Dynamics 365 Business Central. This position is perfect for individuals eager to learn, tackle new challenges, and advance their skills in ERP administration.ResponsibilitiesProvide Business Central user support, including incident analysis, root cause identification, addressing non-standard requests, and training users on key system functionalities.Manage accounts and access by creating and optimizing permission sets, security groups, and configuring access policies based on business requirements.Administer environments (sandbox, test, production) by ensuring access compliance, coordinating environment updates, and creating new environments as needed for testing and demonstrations.Configure the system by maintaining and optimizing settings and parameters to align with business processes.

Hello!We are on the lookout for an Administrative Manager who will assist in cultivating a cohesive team culture by ensuring organized processes and a comfortable working environment. This role is ideal for someone eager to influence the daily experiences of the team and make the office a genuinely enjoyable place to work.Work format: Office (Contractova area)You will fit right in if you want to:Be part of a culture of openness and growth. We value initiative, out-of-the-box thinking, and a willingness to implement ideas that enhance business efficiency. Here, there are no limits—only opportunities.Feel the drive from organizing and managing processes. You will have the chance to implement your ideas from start to finish, improve internal processes, and influence the effectiveness of the administrative team.Work with an inspiring team. You will collaborate with like-minded individuals who inspire with their experiences, support during challenges, and motivate personal development. Together, we grow by sharing knowledge and best practices.What awaits you?Support for employees and the business - you will guide employees through onboarding and offboarding, respond to team inquiries, and provide stable administrative support to the business.Enhancing internal culture - you will participate in organizing internal initiatives: festive, charitable, and sports activities that directly impact engagement and team spirit.Planning and coordinating team activities - you will be responsible for planning and executing activities for business teams, including team-building events for groups of up to 15 people. You will lead activity projects for employees, coordinating processes and organizational details throughout.

Ajax Systems is a global technology company and Europe’s top manufacturer of security systems. More than 4.5 million end users and 330,000 professional users in over 180 countries rely on Ajax to protect homes and businesses. The product lineup includes 280 devices covering intrusion protection, video surveillance, fire safety, and home automation. Role Overview Ajax Systems is hiring a Product Manager to drive the intercom systems segment in Kyiv. This position focuses on expanding and shaping intercom products within the Ajax ecosystem. The Product Manager will connect market needs with company strategy to deliver new intercom features and devices. About the Video Ecosystem The Ajax video platform includes wired and wireless cameras, network video recorders, doorbells, and AI-powered recognition tools. These products work together with Ajax’s intrusion and fire safety systems, and integrate with subscription services and other smart features.

Role overview KPMG Ukraine is hiring a System Engineer in Kyiv. This role focuses on designing, implementing, and maintaining complex systems for a range of clients. Collaboration with cross-functional teams is central to the work, with an emphasis on meeting varied client needs and supporting process improvements.

Join our dynamic team at dev2 as a Territory Sales Manager specializing in Russian-speaking markets. This is an exciting opportunity for a motivated individual to drive sales and expand our presence in Ukraine. In this role, you will develop strategic relationships with clients, identify new business opportunities, and contribute to the overall growth of our company.