IT Administrator / HelpDesk Engineer

Join Our Team as an IT Administrator / HelpDesk EngineerAt Universe Group, we are looking for an enthusiastic IT Administrator / HelpDesk Engineer who thrives on bringing order to chaos. If you are the type who sees disorganized cables, missing access permissions, or malfunctioning printers and feels compelled to fix these issues systematically, you might be the perfect fit for our team.Universe Group is rapidly expanding with a growing team and fast-paced offices. As we scale, we are reinforcing our helpdesk function to maintain the quality and speed of our internal infrastructure.You will report directly to Yuliia Muts, our Head of Employee Experience. Collaborating with Kyrylo Nedosiekov, our Senior Helpdesk Specialist, you will not only resolve tickets but also develop a streamlined and efficient internal service for our 400+ team members.You are the right candidate if:You thrive in a fast-paced environment with a high volume of tasks. This pace will remain high, and we need someone energized by it.You are not looking for a tranquil setting but desire movement and responsibility.You enjoy structuring processes: tracking, organization, and control.You find satisfaction in technology and the feeling of everything running smoothly.You aspire to grow quickly—achieving a Middle level within 1 year is realistic with strong performance.You are already using AI tools or are eager to implement them in support processes.Your responsibilities will include:Onboarding and offboarding: preparing equipment, accounts, access, and deactivation.Issuing, returning, and tracking equipment and peripherals—ensuring everything matches perfectly.Handling requests in the ticketing system: access, macOS, 2FA, VPN, corporate software.Administering Google Workspace, Slack, and Okta (you will learn some processes on the job).

Join Universe Group as an IT Administrator / HelpDesk Engineer!If you're passionate about transforming chaos into order and thrive in an environment where others might settle for ‘good enough,’ we want to hear from you. Your mission will be to tackle disorganized setups, missing access, and malfunctioning printers, ensuring everything operates seamlessly and efficiently.Universe Group is rapidly expanding, with a growing team and fast-paced office dynamics. We are enhancing our helpdesk function to maintain the speed and quality of our internal infrastructure.Your future manager will be Yuliia Muts, Head of Employee Experience. You'll collaborate closely with Kyrylo Nedosiekov, Senior Helpdesk Specialist, to not just resolve tickets but build a structured, speedy, and user-friendly internal service for our team of over 400 people.You are the right fit if:You thrive in a fast-paced environment with numerous tasks to manage. The pace is genuinely high, and this should energize you rather than drain you.You’re not looking for a ‘calm place’ — you desire movement and responsibility.You love to organize: accountability, order, processes, and control are your strengths.You get a kick from technology and the satisfaction of things running flawlessly.You are eager to advance quickly — moving to a Middle level is achievable within a year with strong performance.You are already utilizing AI tools in your work.

Greetings from Brainstack, a leading multi-product IT company based in Ukraine.If you're seeking a realm of opportunities for continuous growth and enjoy tackling challenging tasks, then you've come to the right place. Here, you will encounter challenges that will help you fulfill your ambitions, build profitable businesses without illusions, and transform ideas into successful IT products. Our team is always here to support you and won't let you face challenges alone.Our portfolio includes mobile and web applications and services with millions of users across various niches, such as Parental Control, Wellness, and AI.We are currently looking for a Helpdesk Engineer to join our friendly Infrastructure Operations team within the Infrastructure department.Key Responsibilities:— Provide user support (for employees);— Ensure the operational efficiency of the office;— Support and upgrade the company's internal services.Your Future Team:→ Lead David can teach you how to ask the right questions and find the answers;→ Team includes: System Administrator, 2 Helpdesk Engineers, DevOps Engineers, Head of Department.→ Tools: Jira (cat);→ Team level: Middle & Senior.What Awaits You:→ Work within a team that ensures stable and secure operations across the company;→ Make a real impact on employee user experience and the continuity of business processes;→ Opportunities to enhance your technical expertise and grow in IT Ops / DevOps / Security.About You:Experience in Helpdesk / IT Support / Service Desk Engineer roles for 6–12 months;Proficient understanding of Windows 10/11 and macOS at the user administration level;Knowledge of basic network principles (TCP/IP, DNS, DHCP, VPN);Experience with user management systems (Active Directory or similar);Strong problem-solving skills and the ability to work collaboratively in a team environment.

SKELAR is a Ukrainian venture builder focused on creating international tech businesses. Together with our co-founders, we assemble strong teams to succeed in global markets.Currently, SKELAR operates several businesses across various niches—from EdTech to marketplaces. Our companies rank among the top startups and product companies in Ukraine, achieving high positions in the App Store and developing platforms that millions of people use. Furthermore, our businesses have been featured in esteemed media outlets such as TechCrunch and Wired.We are seeking a HelpDesk Team Lead to join our team at SKELAR. This is a unique opportunity to influence processes, develop your team, and work with cutting-edge technologies. SKELAR is not just a company; it's an ecosystem building ambitious international IT businesses. We value strategic thinkers who take responsibility and constantly strive for excellence.In this role, you will manage a team of 3 engineers, optimize technical support processes, improve office infrastructure, and implement innovations. We have no bureaucracy, and your ideas can transform processes across the organization. If you are eager to grow, possess technical expertise, and want to influence large projects, this is your chance to join a high-performing team and help us achieve ambitious goals.

MGID is a leading global advertising platform dedicated to empowering brands and publishers through innovative artificial intelligence-driven digital advertising solutions. Our commitment to user privacy is paramount as we deliver high-quality ads in a brand-safe environment, reaching over 1 billion unique users each month.About Us:Global Reach: With 18 offices across Europe, Asia, and the Americas.Continuous Innovation: We constantly enhance our advertising products (native, display, video) to keep our partners ahead of the competition.We are seeking a Security Administrator for our office reception (Shulyavska area).Ensuring a comfortable and safe environment in our office is essential to us. We are looking for a responsible individual to join our team and maintain order at the reception.Your Responsibilities:Manage access control systems.Monitor the movement of personnel and visitors.Perform basic administrative tasks.Maintain order and a calm atmosphere at the reception area.

Location: Ukraine, Kyiv, hybrid/remoteType of work: Full-timeSmarter is a dynamic management company dedicated to strategizing investment activities and optimizing management and development strategies across various business units. Our key focus areas include the international fintech community SFORS (sfors.com), the brokerage firm Statok (statok.global), and the product company Pine Software (pinesoftware.com.cy).We are seeking a proactive and knowledgeable Middle Business Central Administrator to join our team. The ideal candidate will provide user support and enhance their expertise in Microsoft Dynamics 365 Business Central. This position is perfect for individuals eager to learn, tackle new challenges, and advance their skills in ERP administration.ResponsibilitiesProvide Business Central user support, including incident analysis, root cause identification, addressing non-standard requests, and training users on key system functionalities.Manage accounts and access by creating and optimizing permission sets, security groups, and configuring access policies based on business requirements.Administer environments (sandbox, test, production) by ensuring access compliance, coordinating environment updates, and creating new environments as needed for testing and demonstrations.Configure the system by maintaining and optimizing settings and parameters to align with business processes.

Hello!We are on the lookout for an Administrative Manager who will assist in cultivating a cohesive team culture by ensuring organized processes and a comfortable working environment. This role is ideal for someone eager to influence the daily experiences of the team and make the office a genuinely enjoyable place to work.Work format: Office (Contractova area)You will fit right in if you want to:Be part of a culture of openness and growth. We value initiative, out-of-the-box thinking, and a willingness to implement ideas that enhance business efficiency. Here, there are no limits—only opportunities.Feel the drive from organizing and managing processes. You will have the chance to implement your ideas from start to finish, improve internal processes, and influence the effectiveness of the administrative team.Work with an inspiring team. You will collaborate with like-minded individuals who inspire with their experiences, support during challenges, and motivate personal development. Together, we grow by sharing knowledge and best practices.What awaits you?Support for employees and the business - you will guide employees through onboarding and offboarding, respond to team inquiries, and provide stable administrative support to the business.Enhancing internal culture - you will participate in organizing internal initiatives: festive, charitable, and sports activities that directly impact engagement and team spirit.Planning and coordinating team activities - you will be responsible for planning and executing activities for business teams, including team-building events for groups of up to 15 people. You will lead activity projects for employees, coordinating processes and organizational details throughout.

We are seeking a skilled HR Administrator to join our dynamic People team at joinus. In this pivotal role, you will be responsible for a variety of HR functions including recruitment, onboarding, and employee engagement initiatives. You will play a key role in fostering a positive workplace culture and supporting our employees throughout their journey at joinus.

Join the Artman Team!Are you passionate about working with people and helping teams grow? Artman Studio is looking for a dynamic Recruiter / HR Administrator to join our vibrant office in Kyiv. This hybrid role is perfect for someone who thrives in a fast-paced environment and is eager to drive the recruitment process while supporting various HR administrative tasks.Your Role:As a key member of our team, you will spend approximately 70% of your time focused on recruitment, managing 2-3 active vacancies each month. The remaining 30% will involve overseeing office and HR administrative duties, ensuring our workplace runs smoothly and efficiently.About You:You should be someone who enjoys engaging with diverse teams, adept at multitasking, and committed to professional growth in HR and recruitment.

Join our dynamic team at Syngenta Group as a Junior Online Store Administrator! In this role, you'll be responsible for supporting our online retail operations and ensuring a seamless shopping experience for our customers. You will work closely with various departments to manage product listings, update inventory, and assist with customer inquiries.

As a Lead HR Administration Specialist at Quantum Systems, you will take charge of the personnel administration processes, ensuring strict adherence to Ukrainian labor laws and our internal policies. Your focus will be on enhancing efficiency, achieving standardization, and fostering continuous improvement in all HR operations.This is a full-time position based in our office in Kyiv. Candidates must be located in Kyiv.Your Daily Responsibilities:Manage and oversee comprehensive personnel administration processes, including hiring, transfers, and terminations.Guarantee the accuracy, compliance, and consistency of all HR documentation and records.Lead and coordinate personnel administration processes and maintain high standards.Serve as a primary contact for complex HR administration matters and escalations.Ensure timely and precise reporting to state authorities.Promote standardization and optimization of HR administration workflows.Maintain data accuracy and integrity within HRM systems.Work closely with HR, Legal, Finance, and executive teams.Support HR audits, internal controls, and compliance initiatives.

About Ajax Systems Ajax Systems is an international technology company and the largest manufacturer of security systems in Europe. Our products protect homes and businesses in over 180 countries, with more than 4.5 million end-users and 330,000 PRO users. The Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and automation. Each year, our team and global user base continue to grow. Role Overview: Atlassian Administrator We are looking for an experienced Atlassian Administrator to join our Kyiv office. This role will focus on supporting, developing, and optimizing the Atlassian ecosystem at Ajax Systems. The administrator will play a key part in maintaining and improving our internal tools as our company expands.

Join Playson as a Support System Administrator and be a part of a dynamic team in our Kyiv office. Playson is a leading B2B game provider with over 13 years of experience, recognized globally for our innovative solutions in the regulated European markets. Our commitment to excellence drives us to continuously enhance our portfolio and uphold the highest standards in technology, design, support, and interoperability.In this pivotal role, you will provide essential technical support to our global employees, ensuring smooth operations and a seamless work experience.

Join our dynamic team at Miratech as a Senior Cloud Database Administrator, where you will play a pivotal role in maintaining and optimizing our IVR and analytics platforms. You will be responsible for ensuring the integrity, performance, and security of our cloud databases while collaborating with cross-functional teams to enhance our data management capabilities.Your expertise will contribute to the development of innovative solutions and the implementation of best practices in database management. If you are passionate about cloud technologies and looking for a challenging opportunity to grow your career, we want to hear from you!

About Resorcer.com Resorcer.com is a Ukrainian engineering company working as part of an international engineering and manufacturing group. The Kyiv office serves as a key hub for daily operations and collaboration with global partners. Role Overview The Business Assistant / Office Manager will support executive leadership, oversee office operations, and coordinate activities across departments. This position is central to keeping the Kyiv office organized and responsive to both local and international needs. Main Responsibilities Provide executive assistance to senior management Manage daily office operations and supplies Coordinate internal processes and administrative workflows Facilitate communication between Kyiv staff and global stakeholders Support operational efficiency across teams What We Look For Strong communication skills Attention to detail and organizational ability Experience handling multiple priorities Comfort working in a high-stakes environment Ability to collaborate with both local and international colleagues Location and Schedule This is a full-time, on-site role based in downtown Kyiv.

Quantum Systems is at the forefront of pioneering unmanned solutions that revolutionize operations across air, land, and sea. Our innovative systems, ranging from advanced aerial drones to robust underwater and ground platforms, integrate state-of-the-art hardware with AI-enhanced software, ensuring seamless control and real-time data insights. With a commitment to excellence, we serve a diverse array of clients in defense, security, and the public sector worldwide, consistently redefining mission versatility and operational performance.Since 2022, we have proudly supported Ukraine with our local office.As an IT Support Specialist, you will play a crucial role in maintaining the stability and security of our network environment, ensuring our technological infrastructure operates at peak performance.This is a full-time office position. Candidates must be based in Kyiv.Your Daily Responsibilities:Develop and manage wired and wireless networks while guaranteeing network security.Configure essential network IP services including DNS, DHCP, SMTP, SSH, and FTP.Set up and oversee network protocols and technologies such as TCP/IP, VPN (IPsec, SSL), BGP, OSPF, EIGRP, NAT, Port-security, QoS, VLAN, and STP.Support and configure network equipment from leading brands such as MikroTik, Ubiquiti, Cisco, and FortiNet.Implement and maintain video surveillance systems from manufacturers like Hanwha, Dahua, and Hikvision.Manage firewalls and IDS/IPS systems to enhance security.Provide user support through remote access tools like RDP, TeamViewer, and Anydesk.Monitor and analyze network traffic using specialized analytical tools.

Role overview Skelar is hiring a Head of Engineering in Kyiv. This leader will guide the engineering team, set technical direction, and ensure projects meet high standards. The role includes overseeing development work and encouraging new ideas across the group.

Role Overview SKELAR is hiring an Engineering Manager in Kyiv. This role leads a team of engineers, guiding projects from planning through delivery. The manager sets direction for engineering efforts, supports team growth, and encourages strong collaboration across disciplines. What You Will Do Oversee engineering projects, ensuring timely and high-quality delivery Mentor and develop engineers, helping them grow their skills Promote best practices in engineering and team communication Foster a culture of creativity and shared problem-solving Location This position is based in Kyiv.

We are seeking a skilled Sales Engineer to enhance our sales operations by crafting high-quality technical and commercial proposals, collaborating with engineering teams, and ensuring efficient and precise sales processes at a Ukrainian engineering firm that is part of an international engineering and manufacturing group.Our company excels in the design, development, and manufacturing of specialized machinery and equipment for the manufacturing industry, expertly merging Western engineering standards with local proficiency.This role primarily focuses on the design and development of specialized machinery for handling ammunition and energetics equipment, with a strong emphasis on producing detailed assembly drawings for intricate press-type operations.

Role overview KPMG Ukraine is hiring a System Engineer in Kyiv. This role focuses on designing, implementing, and maintaining complex systems for a range of clients. Collaboration with cross-functional teams is central to the work, with an emphasis on meeting varied client needs and supporting process improvements.