About the job
Teltonika de Mexico is actively seeking a talented IoT Solutions Engineer Specialist to enhance our Telematics Technical Support team at our Mexico City office.
As part of Teltonika's innovative telematics business unit, you will work with state-of-the-art GPS tracking devices designed for optimizing fleet management across various sectors such as logistics, agriculture, car sharing, construction, and more. We pride ourselves on leveraging cutting-edge technologies to redefine the telematics industry.
In this dynamic role, your responsibilities will include:
- Engaging with a diverse range of Teltonika Telematics GNSS tracking devices equipped with Bluetooth, CANbus, RS232/RS485, and 1-Wire technologies.
- Identifying innovative applications for our devices across multiple use cases.
- Coordinating technical tasks for custom development projects and ensuring timely solution delivery to clients.
- Providing troubleshooting assistance and consulting clients through our dedicated ticketing system and virtual meetings as required.
- Collaborating with global corporations in car sharing, rental, and fleet management, as well as other entities in the vehicle telematics sector.
- Working closely with R&D, quality assurance, and project management teams to maintain project integrity and ensure timely client delivery.
- Traveling for business to assist clients in integrating Teltonika devices into their operations.
- Facilitating knowledge transfer by preparing wiki documentation and conducting training sessions for colleagues and customers.
- Conducting testing and quality assurance of solutions across the Americas region.

