International Voice Process Associate - Logistics Operations

Join Fictiv as an Associate Customer Program Manager and play a pivotal role in enhancing our processes, systems, and automation efforts. In this position, you will collaborate with cross-functional teams to streamline operations and improve customer experience. Your analytical skills will be key in identifying opportunities for automation and efficiency.

Empower Hardware Innovators to Create Exceptional Products, FasterJoin Fictiv and help product innovators thrive.Fictiv is a leading global manufacturing and supply chain company empowering organizations to scale through our four manufacturing hubs located in India, Mexico, China, and the United States. Our clients leverage Fictiv to access top-tier production capabilities, streamline supply chain logistics, and reduce risks, ensuring a smooth transition from prototype to mass manufacturing with speed and assurance. To date, we have successfully delivered over 35 million commercial and prototype parts across diverse sectors including aerospace, robotics, automotive, climate technology, and more, facilitating faster innovation, optimizing resources, and driving sustainable growth. **Work Hours:** 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**Fictiv is dedicated to simplifying custom manufacturing sourcing, from prototypes to low-volume production. Our highly vetted manufacturing network, AI-powered technology platform, and global operations across the USA, Mexico, India, and China ensure rapid and high-quality custom manufacturing services from quotation to delivery. Our expertise encompasses the complete mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. Join us in our mission to deliver quality and efficiency.Job OverviewAre you ready to revolutionize customer service? Do you excel at building connections and crafting innovative solutions? If you are passionate about prioritizing customers in a vibrant, fast-paced environment, we want YOU to be part of our team!As an Associate Customer Program Manager, you will engage directly with our US-based clients, utilizing your nimble problem-solving skills and customer advocacy to enhance the speed and quality of product delivery. You will collaborate with cross-functional teams to address customer challenges and streamline their experience.

Fictiv: Empowering Hardware Innovators to Build Superior Products, SwiftlyFictiv is dedicated to assisting product innovators in their creative endeavors.Fictiv is a worldwide manufacturing and supply chain enterprise that aids organizations in scaling their operations through its four global manufacturing hubs located in India, Mexico, China, and the United States. Businesses leverage Fictiv's expertise to access top-quality production, streamline supply chain logistics, and reduce supply chain risks—allowing them to transition from prototype to full-scale manufacturing with agility and assurance. To date, Fictiv has successfully delivered over 35 million commercial and prototype parts across various industries, including aerospace, robotics, automotive, and climate technology, facilitating faster innovation, optimizing valuable resources, and fostering profitable growth. **This position requires on-site presence in our Bangalore office during overnight IST hours to align with the US Pacific Standard Time.**Key Responsibilities in This RoleIn the capacity of an Associate Strategic Program Manager (SPM) at Fictiv, you will collaborate with leading global enterprises and innovative startups to expedite their product launches while upholding the highest quality standards. This role involves close cooperation with the Strategic Program Management team to execute intricate programs, ensuring that customers' products are launched on schedule, within budget, and at peak quality. You will engage with cross-functional teams, including Sales, C&DFM, Quality, and Logistics, to keep projects aligned with customer expectations. With an emphasis on continuous improvement, you will contribute innovative ideas and drive enhancements in internal processes, enriching the overall customer experience.Your Responsibilities Will IncludeEstablishing robust relationships with internal stakeholders and providing support for customer-facing interactions as required to deliver exceptional service.

Fictiv: Empowering Hardware Innovators to Develop Superior Products, SwiftlyFictiv is dedicated to supporting product innovators in their creation journey.As a global manufacturing and supply chain leader, Fictiv empowers organizations to expand across our four manufacturing hubs located in India, Mexico, China, and the U.S. Our platform allows companies to access top-notch production capabilities, streamline supply chain logistics, and reduce supply chain risks, facilitating a seamless transition from prototypes to full-scale manufacturing with agility and assurance. To date, Fictiv has successfully delivered over 35 million commercial and prototype parts across diverse industries including aerospace, robotics, automotive, and climate tech, aiding companies in accelerating innovation, conserving valuable resources, and fostering profitable growth. **Working Hours:** 9:30 PM – 5:30 AM IST, Monday to Friday (aligned with US Pacific business hours)**Are you ready to revolutionize customer service in manufacturing? Do you excel at building relationships and tackling intricate manufacturing challenges? If you are committed to prioritizing customer needs in a vibrant, fast-paced manufacturing landscape, we want YOU to join our team.As the Associate Customer Program Manager – Injection Molding (IM), you will engage directly with our US-based clients, supporting injection molded part programs from the prototyping phase through to production. Your expertise in injection molding, alongside your problem-solving capabilities and customer advocacy, will be essential in helping clients successfully launch and scale their products.

Join Bosch Group as an Assistant Manager in our Electrical Automation Control Systems Design team. In this pivotal role, you will lead projects that shape the future of automation and control systems. Collaborate with cross-functional teams to deliver innovative solutions, ensuring high-quality standards and adherence to project timelines.

Join Redica Systems as a Technical Program Manager and be a pivotal figure in driving technology projects from inception to completion. You will collaborate with cross-functional teams, ensuring alignment with business objectives while managing timelines and deliverables effectively.

As a Process Manager at T-Systems, you will play a pivotal role in managing Configuration Items (CIs) within our standard Configuration Management Database (CMDB). Your responsibilities will include overseeing the accurate recording of CIs, maintaining data quality, and establishing process steps along with creating and updating work instructions. You will also facilitate data quality checks, identify areas for improvement, and manage ServiceNow (SNOW) ISP service requests by granting approvals and ensuring data correctness. Collaborating with various teams, you will provide consultations on Configuration Management Framework (CMF) and deliver training sessions as needed. Your participation in project audits and workshops will be essential, especially when new technologies are introduced within the Configuration Management System (CMS) infrastructure. Additionally, you will track Key Performance Indicators (KPIs), analyze trends, and devise strategies for performance enhancement. Internal KPI reporting, data exports, and validation during the transfer to ServiceNow will also fall under your purview.

We are seeking an experienced Process Manager with a strong background in IT Problem Management. The ideal candidate will have a minimum of 3 years of hands-on experience specifically with ServiceNow, particularly within the Problem Management module. A solid understanding of ITIL 4 and Lean Six Sigma principles is preferred, but certification is not mandatory. You should possess strong analytical and problem-solving skills, an understanding of process design principles, and the ability to assess risk and impact across complex IT landscapes. Effective communication and interpersonal skills are essential, as you will be facilitating cross-functional discussions and documenting policies, processes, and procedures clearly and effectively. Experience in related processes such as INM, CHM, SACM, and RFF is advantageous. We are looking for someone who is motivated to innovate and excel in teamwork. Fluency in English is required, and knowledge of German is a plus.

Role OverviewWe are seeking a skilled System Engineer specializing in Windows Automation to join our dynamic team. This position demands a strategic thinker with robust technical skills and a passion for mentoring junior colleagues. The ideal candidate will possess significant experience in Windows Server administration, virtualization (particularly with VMware), DevOps/Scripting, and server operations. Responsibilities include managing both physical and virtual server environments, executing migrations, optimizing system performance, and facilitating cloud and automation projects.Key ResponsibilitiesLead and oversee Windows and VMware server operations, including the construction and reconstruction of physical and virtual servers.Manage daily operations of Windows servers (2012/2016/2019) with adept troubleshooting and performance tuning skills.Conduct server hardware operations such as RAID, ILO, Firmware, and vendor platforms (HP, IBM, DELL, Lenovo).Administer VMware environments across vSphere (5.x, 6.x, 7.x) with a focus on deployment, configuration, and management.Perform P2V, V2V, vMotion, and vCenter tasks.Oversee VRA, HA, DRS, and manage virtual resource allocation.Ensure adherence to security and operational standards set by the service provider.Conduct OS patching using WSUS or similar tools, troubleshooting any patch-related issues that arise.Utilize scripts and automation to customize OS images.Manage Active Directory domains, users, FTP, IIS, DNS, DHCP, and associated Windows services.Support migration projects and cloud initiatives, preferably in AWS or Azure environments.Employ DevOps methodologies and scripting (PowerShell is essential) to enhance automation and operational efficiency.Simultaneously manage multiple projects, demonstrating strong design-level thinking.Maintain thorough documentation, performance monitoring, and service-level reporting.Collaborate with global teams, ensuring effective communication and high-quality service delivery.Exhibit leadership skills and take initiative in project execution and problem resolution.

Fictiv: Empowering Hardware Innovators to Accelerate Product DevelopmentFictiv is dedicated to empowering product innovators.As a global leader in manufacturing and supply chain solutions, Fictiv enables organizations to scale efficiently across its four manufacturing hubs located in India, Mexico, China, and the United States. Companies leverage Fictiv's services to access superior production quality, enhance supply chain logistics, and minimize risks, allowing them to transition swiftly from prototype to large-scale manufacturing. With over 35 million parts delivered across various sectors, including aerospace, robotics, automotive, and climate technology, we help innovators accelerate their processes, conserve valuable resources, and achieve sustainable growth. Join Fictiv and Build Your Future with Us!At Fictiv, we are not only redefining the future of manufacturing; we are also constructing the operational framework for sourcing custom mechanical components. Our Fortune 500 clients depend on us for delivering complex and high-quality parts for advanced products, ranging from autonomous electric vehicles to medical systems and industrial robots.As we expand our footprint in Bengaluru, India, we are eager to connect with skilled professionals who are enthusiastic about manufacturing, engineering, and project management. While we currently do not have open positions, we are actively fostering our talent network to build connections with top-tier candidates for future roles.Your Role and ImpactIn your capacity as an Associate Technical Program Manager, you will be instrumental in overseeing diverse, low-volume projects, ensuring flawless execution from client specifications to final delivery. By acting as a liaison between our U.S.-based clients and manufacturing partners, you will guarantee that production is efficient, adheres to requirements, and remains within budget, while continuously seeking opportunities for process enhancement.Ideal Candidate ProfileWe are looking for seasoned engineers and project managers possessing: A Bachelor’s degree in engineering and 5+ years of relevant experience Proficient knowledge of CNC machining (essential) and familiarity with manufacturing processes such as 3D printing, injection molding, or sheet metal fabrication Robust project management capabilities, including excellent communication and leadership skills.

Join InMobi, a pioneering global technology leader in advertising, where we empower marketers to seize pivotal moments. Our innovative advertising platform connects with over 2 billion users across 150+ countries, transforming real-time context into impactful business results while adhering to privacy-first principles. Trusted by more than 30,000 brands and leading publishers, we blend intelligence, creativity, and accountability to deliver exceptional outcomes. By utilizing AI and machine learning across various platforms—from lock screens to apps and TVs—we ensure precise personalization and measurable results.With our Glance AI initiative, we are redefining AI Commerce, revolutionizing e-commerce through inspiration-driven discovery and shopping experiences. Glance AI integrates seamlessly with everyday technology, turning every screen into a platform for instant, personalized, and joyful shopping journeys. Covering diverse categories such as fashion, beauty, travel, and home décor, Glance AI leverages InMobi’s extensive data and insights to craft high-impact shopping experiences for brands globally.Acknowledged as a Great Place to Work and recognized by esteemed organizations such as MIT Technology Review and Fast Company, InMobi fosters a culture of bold ideas and global impact. Supported by top investors including SoftBank and Kleiner Perkins, our offices span across major cities including San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, and Bengaluru.At InMobi, you will have the chance to influence how billions engage with content, commerce, and brands worldwide. To explore more, visit www.inmobi.com.

Roles & Responsibilities:Test Leadership & Strategy:• Spearhead the comprehensive test strategy for multiple concurrent projects/releases (system, integration, end-to-end testing).• Take charge of test planning, estimation, scheduling, and reporting across teams; champion risk-based testing.• Establish quality gates, acceptance criteria, and metrics for release readiness (coverage, defect trends, stability).• Collaborate with Product Owners, Scrum Masters, development teams, DevOps, and stakeholders to synchronize quality objectives.Automation Frameworks & Execution:• Drive the automation roadmap: determine what to automate, the timing of automation, and ensure maintainability.• Provide hands-on contributions to automation (both review and development) for embedded and HMI/Web layers.• Set coding standards, branching strategies, test design patterns, logging practices, and reporting methods.• Mentor test engineers; conduct code reviews and promote reliability and repeatability in automation.Embedded Linux & Embedded RTOS System Testing:• Oversee system validation for Embedded Linux firmware/applications and Embedded RTOS components.• Validate system services, networking configurations, inter-process communication mechanisms, security features, and performance metrics.• Plan and execute regression, stress, endurance, and stability tests on actual hardware.• Define the test approach for drivers/kernel modules (Linux) and real-time performance (RTOS), considering timing and resource limitations.HMI / Web Application Validation:• Assess UI/UX consistency, responsiveness, and functional workflows on device-hosted HMIs.• Automate web testing using Selenium or Robot Framework (or a comparable tool), integrated with system test executions.• Validate communication pathways between HMI and backend services utilizing REST APIs, WebSockets, MQTT/ZMQ.CI/CD Pipelines & Quality Gates (Jenkins / GitHub Actions):• Construct and sustain CI/CD pipelines for automated test executions (smoke, regression, nightly).• Integrate test automation with Jenkins and/or GitHub Actions (YAML), including artifacts, logs, and reports.• Implement pipeline gating (pull request checks, required workflows) and automated notification systems.• Ensure reproducibility of test environments (Python virtual environments, dependency pinning, and containers as necessary).Test Environment, Tools & Defect Management:• Own the readiness of the test environment: hardware availability, flashing/deployment steps, data, credentials, and tools.• Define the defect triage process and Service Level Agreements; lead Root Cause Analysis for escaped defects and recurring issues.• Maintain traceability among requirements, test cases, automation coverage, and defects.

About the Role:Join NETGEAR as an Engineer II specializing in System Validation Test Automation. In this role, you will collaborate with experienced engineers to ensure the quality of NETGEAR's Insight as well as Wireless Access Points, Pro Routers, Switches, and Security Devices. Your focus will be on validating both functional and performance elements of networking and wireless capabilities. You will play a key role in our automation initiatives using Python and the Robot Framework, integrating these tests into our continuous delivery pipelines.Key Responsibilities:Design and execute comprehensive test cases for advanced features of Switches, Pro Routers, Access Points, and Security Devices.Validate wireless networking functionalities such as 802.11 a/b/g/n/ac/ax/be, roaming, band steering, DFS, and mesh technologies.Investigate and resolve issues related to wireless security protocols (WPA2, WPA3), firewall operations, VPNs, and access controls.Ensure interoperability between wired and wireless devices across Layer 2/3 switches and routers.Develop and maintain automation test scripts utilizing Python and Robot Framework.Collaborate with senior QA and development engineers to debug and reproduce software issues.Utilize Jira for defect tracking, maintain documentation in Confluence, and manage scripts using Git/GitHub.Conduct tests in both simulated and real-world environments using actual Switches, access points, clients, and security gateways.Engage in Agile practices and work collaboratively with cross-functional teams, including embedded systems, cloud services, and QA.Qualifications:Bachelor’s degree in Computer Science, Electronics, Telecommunications, or a related field.2-4 years of experience in Quality Assurance/testing or networking.A strong interest or relevant certification in Networking/Wi-Fi (e.g., CCNA, CWNA) is advantageous.A keen desire to advance in networking technologies and QA automation.

Join 100ms as a Program Manager specializing in AI Agents for Healthcare, where you will lead a team focused on enhancing patient access workflows through automation.At 100ms, we are on a mission to revolutionize U.S. healthcare by developing AI agents that streamline complex processes, including benefits verification, prior authorization, and referral intake in specialty pharmacy. Our innovative platform alleviates administrative burdens for care teams, enabling patients to commence treatment without unnecessary delays.As part of our specialized team, you will collaborate with experts in healthcare automation and AI, contributing to a transformative solution that integrates deep healthcare knowledge with large language model-based agents and a robust operational infrastructure.

Join our dynamic team as an Automation Test Engineer, where you will leverage your expertise in Python scripting and embedded systems to enhance our testing frameworks. In this role, you will be responsible for developing robust automated tests, ensuring the quality and reliability of our software products. Your contributions will directly impact the efficiency of our development processes and the satisfaction of our clients.

Join Sutherland as an Associate Transaction Processing Specialist and take your career to new heights! We are looking for detail-oriented individuals to support our clients by ensuring efficient transaction processing. Your attention to detail and accuracy will play a crucial role in maintaining the integrity of our operations.

Join our dynamic team as an Automation Test Engineer specializing in Python scripting within the embedded systems domain. You will play a crucial role in enhancing the quality and performance of our software products through effective automated testing methodologies.

Join our dynamic team as a Connectivity Automation Developer, where you will play a crucial role in designing, implementing, and optimizing automated network solutions across our enterprise environments. The ideal candidate will seamlessly integrate various network platforms and services, develop robust automation workflows, and ensure that our connectivity solutions are scalable, secure, and reliable. This position requires a blend of hands-on network engineering skills and automation proficiency, particularly with Cisco technologies. You will have the opportunity to collaborate with global teams to gather requirements, translate them into technical solutions, and deliver automation that enhances efficiency, standardization, and service quality.

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.