International Voice Process Associate - Logistics Operations

Role overview The International Voice Process Associate will join Laundryheap’s logistics operations team in Bengaluru, Karnataka. This position focuses on supporting logistics workflows while ensuring clear communication with both customers and internal teams. What you will do Respond to logistics-related voice inquiries from international customers Provide prompt and helpful customer service through various channels Work closely with team members to address issues and maintain smooth operations Assist in efforts to enhance operational efficiency and improve customer satisfaction

Job Purpose:Oversee the monitoring and management of orders to guarantee timely delivery of shipments to job sites without delays.Your Daily Responsibilities:Track orders with factories to update the relevant stakeholders on any schedule adjustments, ensuring timely readiness and pick-up of goods.Collaborate with shipping lines and forwarders to confirm shipments are loaded and dispatched on schedule, while also keeping an eye on shipping statuses.Handle shipment bookings – differentiate between FCL or LCL based on cargo volume. Monitor both air and sea import shipments.Collect all required shipping documentation, such as RFQs for customs clearance, from factories and ensure submission to the designated forwarder 1-2 days prior to arrival.Coordinate with both warehouse and forwarder to ensure timely receipt and organized delivery of all cargoes.Dispatch release orders to the warehouse and transport team for deliveries.Notify Project or Sales teams regarding any orders that have been stored in the warehouse for over two weeks.Manage mockup stock and site returns, ensuring optimal inventory levels for mockups and service supplies.Assist in managing export order processes and prepare necessary export documentation to meet customs regulations.Conduct three-way matching of vendor bills for accuracy, ensuring project name and sales order references are verified for finance-related charges.Finalize service agreements with forwarders.Collaborate with CHA prior to goods arrival in India.Work with clients to gather documents needed for customs clearance, accommodating various clearance models such as Bond to Bond, SEZ/STPI, Duty paid, and High sea sale.Coordinate with the Commercial team regarding way bills and GST for deliveries.Qualifications:Diploma in Logistics Management or a related discipline.Minimum of 3 years experience in supply chain management.Travel Requirements:No travel required.About Us:Haworth is one of the global leaders in office furniture manufacturing, dedicated to crafting innovative solutions that cater to the needs of tomorrow's customers. Central to our mission is understanding the human experience in the workspace – recognizing what motivates individuals and enhances their comfort while working.

Role overview The Associate - Logistics Operations position at Laundryheap is based in Bengaluru, Karnataka. This role plays a part in the daily logistics workflow, helping maintain smooth and reliable operations. What you will do Coordinate deliveries so that schedules are met and customers receive their orders on time Manage inventory, tracking stock levels and ensuring accuracy Assist in improving supply chain processes to boost efficiency and enhance customer satisfaction

About the Internship weekdayworks is looking for an Operations Associate Intern in Bengaluru. This internship offers practical experience in operational processes and a chance to support projects aimed at improving efficiency across the organization. What You Will Do Assist with day-to-day operational tasks Contribute to projects that streamline internal workflows Work alongside experienced team members who provide mentorship and guidance Develop skills in operations management through hands-on involvement Location This role is based in Bengaluru.

We are seeking a dedicated and detail-oriented Research Associate specializing in International Voice Calling to join our dynamic team at m3usa. In this role, you will be responsible for conducting comprehensive research and analysis of voice communication trends across various international markets. Your insights will contribute significantly to our strategic initiatives and help us enhance our services.

We are excited to announce an immediate opening for the position of BPO Process Associate with one of our esteemed clients specializing in international and domestic processes in Bangalore.The ideal candidate should possess a minimum of 6 months of experience in voice processes.This role involves working in rotational shifts, and we provide a cab facility for your convenience.Work locations are in Nagawara and Whitefield.

Join our dynamic team at HGS as an International Process Associate specializing in the Bengali language. In this entry-level position, you will have the opportunity to work with a diverse group of professionals and contribute to our global operations. Your role will involve supporting various processes that cater to our international clientele, ensuring high standards of service and communication.

Join Aarna HR Solutions Pvt Ltd as a Voice Process Executive, where you will be a vital part of our dynamic team. We are looking for enthusiastic individuals who excel in communication and customer service. You will be responsible for handling customer inquiries through voice interactions, ensuring the highest level of satisfaction and professionalism.

About Laundryheap Laundryheap is an award-winning startup transforming the laundry and dry cleaning sector. With operations in 14 countries and ongoing expansion in Europe, Asia, and North America, Laundryheap delivers clean clothes within 24 hours, making it one of the industry's fastest services. Role Overview: Chat Support Associate - Logistics Based in Bengaluru, Karnataka, this role reports to the Regional Lead. The Chat Support Associate helps ensure smooth logistics operations, supports driver onboarding, manages live delivery logistics, and addresses real-time challenges as they arise. Main Responsibilities Driver Onboarding & Recruitment Conduct outbound calls and video sessions to guide prospective drivers through onboarding and documentation. Assess driver readiness and confirm compliance with company policies and onboarding standards. Coordinate background checks, training sessions, and driver account activation. Keep stakeholders updated on onboarding progress. Planning Operations & Route Management Monitor real-time delivery operations to ensure efficient route execution and timely order completion. Provide live support to drivers via chat, calls, or internal tools during their shifts. Optimize route plans for efficiency. Identify and resolve on-route issues such as delays, misrouted items, or emergencies. Driver Support & Performance Respond to inbound driver questions about payments, feedback, scheduling, and general support. Document driver interactions, escalate unresolved issues, and follow up to ensure resolution. Monitor driver coverage to meet live demand across multiple time zones. Operations & Project Support Support team objectives by initiating or contributing to projects that improve operational workflows. Maintain internal documentation and knowledge bases. Track KPIs and flag performance issues to maintain SLA compliance. Work with teams in the UK, US, and Singapore to support cross-regional operations.

Attention Job Seekers! We are excited to announce an opening for the position of Team Leader in our Premium Voice Process. Interested candidates are welcome to visit our office for an interview! Interview Schedule:Date: April 16, 2024 - April 17, 2024Time: 10:30 AM - 11:30 AMContact Person: Sridevi (9945764799) Position Overview:The Team Leader will play a crucial role in motivating our team and managing daily operations. This role requires a proactive individual who can assess team performance, provide constructive feedback, and ensure optimal functioning of the team.Inspire and motivate team members to achieve their best performance.Analyze attrition and shrinkage metrics to improve team retention.Define roles and responsibilities for team members effectively.Monitor individual performances and implement strategies for improvement.Provide insights and solutions to upper management regarding project challenges.Identify training needs and coordinate necessary training programs.Foster a collaborative environment by addressing team concerns and resolving conflicts.Prior experience in the insurance sector is preferred.Eligibility Criteria:A minimum of 3 years experience as a Team Leader in an outbound process.Graduation is mandatory.Exceptional communication skills in English and Hindi are required.Work location: Marathahalli, Bengaluru.Age limit: Below 33 years.Salary: Up to ₹40,000 per month. Note: Please refer your friends! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club, close to Bata Showroom (Marathahalli Multiplex)Location Map

Join Vernacular.ai as a Process Lead in Operations, where you will play a pivotal role in enhancing our operational workflows and ensuring exceptional service delivery. We are looking for a motivated individual who is passionate about process improvement and has a knack for problem-solving. This position offers a unique opportunity to grow your career in a fast-paced environment dedicated to innovation in language technology.

Join AECOM as a Process Lead in our Finance & Accounting Operations team in Bengaluru. We are looking for a dynamic leader with a passion for driving efficiency, optimizing processes, and ensuring accuracy in financial operations. In this role, you will oversee key financial processes, collaborate with cross-functional teams, and implement best practices to enhance our operational effectiveness.

Join Sutherland as an Associate Transaction Processing Specialist and take your career to new heights! We are looking for detail-oriented individuals to support our clients by ensuring efficient transaction processing. Your attention to detail and accuracy will play a crucial role in maintaining the integrity of our operations.

Resillion is looking for an Operations Intern based in Bengaluru. This internship is designed for recent or upcoming 2025 graduates who want to gain hands-on experience in operations management. Interns will work closely with experienced team members and take part in projects that help drive the company's operational objectives and growth. What you will do Collaborate with operations professionals on real-world projects Assist with initiatives aimed at improving efficiency and refining processes Observe and participate in daily operational activities to understand industry practices Who should apply Graduating in 2025 and interested in exploring operations management Keen to build foundational skills and learn from experienced colleagues

We are seeking a dedicated Internal Sales Associate to join our team in Bengaluru. This position plays a crucial role in managing customer interactions, handling quotations and purchase orders, and supporting our external sales teams to ensure seamless sales processes. The successful candidate will possess engineering expertise, a strong understanding of customer experience (CX) and customer relationship management (CRM) tools, and experience in a multinational corporation (MNC) environment.Key Responsibilities:Customer Engagement & Sales Support:Address customer inquiries and deliver comprehensive product information.Respond to Requests for Quotations (RFQs) by preparing and sending accurate quotations tailored to customer needs.Process purchase orders (POs) and maintain timely follow-ups with clients.Build and sustain strong customer relationships through effective communication and support.Sales Coordination & CRM Management:Update and maintain customer interaction records within the CRM system to monitor sales activities.Analyze customer needs and provide valuable insights to the external sales team.Manage documentation and coordination for import and export transactions.Generate and evaluate Management Information System (MIS) reports for sales tracking and performance assessment.External Sales Support:Collaborate closely with the external sales team to provide essential back-end support.Assist in lead generation, follow-ups, and converting inquiries into successful sales.

Join Stripe as a Verifications Operations Associate, where you will play a crucial role in ensuring the integrity and security of our payment solutions. You will be responsible for processing verification requests, analyzing data to detect potential fraud, and collaborating with our team to enhance our verification processes.

Join Lokal, an innovative platform that connects Tier-2/3 India with opportunities and resources in their own language. As an Associate in Supply Operations, you will play a pivotal role in our mission to enhance local content and user engagement. This position is perfect for individuals eager to make a meaningful impact in a rapidly growing company.At Lokal, we believe that access to information and services can transform lives. Our journey began in 2018, and since then, we have developed multiple applications that cater to various needs, including education, job opportunities, and emotional well-being support. We strive to create a seamless experience for our users, ensuring they find what they are looking for without unnecessary distractions.

About the Position:Role: Global Freight Processing ExecutiveExperience: Minimum 2 years in freight bill processing.Experience Range: 2-5 years.Location: BengaluruJob Overview:Primary Responsibilities:Oversee the seamless processing of freight invoice audits and payments, ensuring adherence to accounting policies. Aim to provide comprehensive door-to-door transportation cost visibility for the organization.Key Duties:1. Ensure proper configuration of rate tables and other back-office systems in CTSI for efficient freight invoice auditing.2. Collaborate with Regional Logistics Managers to resolve freight invoices flagged in Exception Handling (EH).3. Actively identify and resolve root causes to minimize freight invoices entering Exception Handling.4. Address inquiries from internal stakeholders and freight forwarders.5. Generate transportation cost reports to enhance financial visibility.6. Update and create training documentation as necessary.7. Provide training and guidance as required.8. Meet established Key Performance Indicators (KPIs).9. Support and contribute to Market Based Management (MBM), Six Sigma, ISO standards, and Environmental, Health and Safety Management Systems by adhering to relevant policies.10. Undertake additional responsibilities as assigned by management.11. Potential for team leadership roles in the future.Skills and Qualifications:1. Proficient in both written and spoken English is essential.2. Advanced skills in Excel and Access database management.3. Strong analytical and problem-solving abilities.4. Excellent verbal and written communication skills.

We are looking for a motivated and skilled Bridge Operations Associate to join our dynamic team at Stripe. In this role, you will play a crucial part in ensuring the smooth functioning of our operations, supporting our teams to deliver exceptional service and solutions. You will work closely with cross-functional teams, assisting in managing processes and driving efficiency across the organization.

AQR Capital Management is hiring an Operations Associate focused on RFP (Request for Proposal) processes in Bengaluru. This position centers on supporting investment teams and working with other departments to improve operational workflows. Role overview The Operations Associate will help manage RFP activities, contributing to the efficiency of daily operations. Collaboration across teams is a key part of the job, with a focus on streamlining procedures and supporting the firm's investment efforts. Collaboration and workflow This role involves working closely with colleagues from different departments to ensure that RFP processes run smoothly. Attention to detail and strong communication skills are important for success in this position. Growth and environment The position offers the chance to build operational expertise in an environment that values learning and intellectual engagement. It suits candidates interested in developing skills within a global investment management firm.