About the job
Who We Are
At Sapien, we are revolutionizing the finance industry by leveraging AI technology to redefine the role of finance teams. Our vision is to create an autonomous CFO — a comprehensive system that manages company finances from inception to conclusion. Our innovative platform processes intricate financial data in real time, enhancing decision-making speed, minimizing costly errors, and delivering substantial value. To date, Sapien has identified multi-million-dollar discrepancies, safeguarded numerous jobs, and significantly boosted our clients' financial performance.
We collaborate with a variety of established industries, including manufacturing, healthcare, hospitality, and large corporations, to thoroughly understand and streamline their financial workflows. Our headquarters is located near Madison Square Park in New York City, supported by General Catalyst, Neo, and industry leaders from Google, OpenAI, Microsoft, Ramp, and Stripe, with over $9M in funding raised.
The Role
As a vital member of our team, you will embody the new generation of operators required for agentic AI deployment. This role transcends traditional software installation; it focuses on deploying intelligence that transforms how finance teams operate and make decisions. You will serve as the essential link between Sapien's platform and the finance organizations we support. Your responsibilities will include immersing yourself in customer environments, comprehending their workflows, and redesigning these processes around our intelligent agents. You will be a blend of strategist, operator, and finance translator, maintaining direct contact with our customers, product teams, and founders.
If you've ever observed a finance team and thought, 'There has to be a better way,' then this role is tailored for you.
Your Responsibilities
Customer Deployments
Manage end-to-end customer implementations, including scoping, workflow mapping, deployment, training, and optimization.
Engage with finance teams (CFOs, business intelligence, analysts), understand their workflows, and enhance those processes using Sapien.
Develop a comprehensive deployment playbook: scalable frameworks for onboarding, integrating, and expanding across organizations.
Product & Strategy
Serve as the feedback loop between customers and product development. Utilize your finance expertise to translate real-world workflows into actionable product requirements, rigorously test features, and advocate for the needs of CFOs.
Assist leadership with customer-facing materials, internal strategies, and other critical initiatives.
Identify patterns across deployments that will inform product direction and enhancements.

