About the job
About Ivo, Inc.
Ivo, Inc. is based in San Francisco and builds advanced tools for the legal and document management space. The team has delivered recent projects such as:
- An AI agent for MS Word that streamlines document editing (2023)
- Agentic RAG for improved embedding model precision (2023)
- Large-scale LLMs for legal fact extraction (2024)
- A legal assistant for searching extensive contract databases with accuracy (2024)
- Clustering techniques for related legal documents (2025)
- Automatic deviation analysis to uncover risks in large contract sets (2025)
- Innovative contract merging to create composite contract series for clients (2025)
Role Overview: Infrastructure Staff Software Engineer
This role shapes the foundation of Ivo’s platform. The Infrastructure Engineer will design, build, and maintain the systems that power our products and support our engineering team.
What You Will Do
- Design and build scalable infrastructure for Ivo’s platform
- Manage multiple customer deployments, ensuring each client has dedicated containers, databases, and VPCs
- Instrument systems to identify and resolve performance bottlenecks and errors
- Aggregate metrics, logs, and health checks into dashboards and alerting systems
- Lead response to infrastructure incidents and participate in on-call rotations as needed
- Optimize CI/CD pipelines to reduce deployment times from approximately 12 minutes
DevOps and LLM Innovation
Ivo values engineers who are eager to experiment and improve. Areas of exploration include:
- Building real-time LLM evaluation tools to monitor output accuracy
- Developing autonomous agents to detect and fix production issues before they escalate
- Contributing new ideas that advance our mission and platform reliability

