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Implementation Manager at Blee | New York City

BleeNew York City
On-site Full-time

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Experience Level

Manager

Qualifications

QualificationsProven experience in managing enterprise-level implementations or similar roles. Strong technical background to navigate complex integrations and solutions. Excellent interpersonal and communication skills to foster relationships with stakeholders. Ability to manage multiple projects and prioritize tasks effectively. Experience in stakeholder mapping and engagement. Strong organizational skills with attention to detail. Bachelor's degree in a relevant field is preferred.

About the job

About Blee

At Blee, we are revolutionizing traditional workflows that typically rely on spreadsheets and emails by introducing AI-driven software that enhances organizational collaboration to achieve compliance requirements more efficiently and transparently. We are proud to support thousands of active users from numerous enterprise-level clients on both pledged and paid long-term contracts. Our leadership team comprises professionals from prestigious organizations such as Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law.

We have developed the first platform designed to address the unique challenges our customers encounter from start to finish. The ideal candidate for Blee will not only be a natural problem solver but will also relish the opportunity to uncover the specific needs of our users, many of whom are experiencing a product like Blee for the first time.

Our team operates from our downtown San Francisco office, with an additional location opening soon in New York City, while the majority of our staff is distributed between the Bay Area and NYC.

The Role

We are seeking an Implementation Manager who thrives at the intersection of technical complexities and customer relations. You will be responsible for overseeing end-to-end enterprise implementations from the signed contract to the platform go-live, collaborating closely with legal and marketing teams at some of the world's largest organizations.

What You'll Do

  • Own complete enterprise implementations – Manage the process from contract signing to platform launch for legal and marketing teams.
  • Conduct stakeholder mapping – Identify executive sponsors, key users, potential blockers, and champions within each client's organization.
  • Build and manage implementation project plans – Establish milestones, assign owners, and set a weekly status cadence.
  • Scope and sequence deployment – Determine the order of rollout across departments, regions, and use cases.
  • Coordinate technical integrations – Oversee SSO, data flow configuration, API setup, and security reviews in collaboration with customer IT teams.
  • Navigate organizational dynamics – Manage competing priorities among stakeholders to unblock implementation milestones and sustain project momentum.
  • Create implementation-specific documentation – Develop configuration documents, initial training materials, and runbooks to support the rollout process.

About Blee

Blee is at the forefront of transforming traditional workflows into AI-first solutions, empowering organizations to achieve compliance efficiently and transparently. With a team composed of industry leaders, we are dedicated to solving the unique challenges faced by our clients and enhancing their operational effectiveness.

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