About the job
Jobgether is seeking an Implementation & Customer Success Specialist to support B2B SaaS solutions for mining and FIFO (fly-in fly-out) operations. This Denmark-based role offers a remote-first setup and includes the possibility of international travel.
What you will do
- Lead software implementation projects for clients managing workforce accommodation and transportation.
- Oversee onboarding to ensure clients can adopt and configure the platform effectively.
- Work closely with clients to understand operational requirements and adjust system settings to fit their needs.
- Provide user training and ongoing support to help clients succeed with the platform.
- Build and maintain relationships with stakeholders in logistics, finance, IT, and operations.
- Troubleshoot and resolve operational issues as they come up.
- Help improve internal best practices based on project experience.
Who will succeed
- Background in B2B SaaS implementations, ideally within mining, energy, or construction sectors.
- Strong skills in communication and relationship management.
- Comfortable working with multiple departments and diverse stakeholders.
- Ability to combine strategic thinking with hands-on problem-solving.
- Interest in workforce logistics, accommodation, or transportation operations.
Work environment
- Remote-first position based in Denmark.
- International travel involved for client projects and engagement.
- Collaborative team setting with exposure to complex workflows in mining and related industries.

