Head of Revenue Operations - Mexico City (Hybrid)

Join Primero AI as an Operations GeneralistAre you an ambitious individual with a knack for thriving in a fast-paced startup environment? Primero AI is on the lookout for a talented Operations Generalist who is eager to learn quickly, execute tasks efficiently, and grow into a leadership role within our organization. This is a unique opportunity to wear multiple hats and tackle a variety of challenges in our dynamic workplace.About Primero AIAt Primero AI, we are revolutionizing the way large enterprises in Latin America harness artificial intelligence. Our flagship platform, Axis, integrates critical data, models businesses with a shared ontology, and deploys intelligent agents that operate with security, traceability, and human oversight when it matters most. We help businesses visualize their operations in real-time and develop impactful AI agents that drive measurable results, such as enhanced capital efficiency, improved credit placements, optimized inventory management, and increased profit margins.With a team comprising alumni from prestigious institutions like Harvard and UPenn, and experience from industry giants like Palantir, Microsoft, Meta, Robinhood, and McKinsey, we aim to establish ourselves as the leading AI solutions provider in Latin America.

Join Primero AI as an Operations GeneralistAt Primero AI, we are on a mission to revolutionize how businesses leverage artificial intelligence across Latin America. Our flagship platform, Axis, integrates critical data, models business processes within a cohesive ontology, and deploys agents that intelligently detect, recommend, and execute actions with utmost safety, traceability, and human oversight.As an Operations Generalist, you will play a pivotal role in a dynamic environment, contributing to our innovative solutions that enhance operational efficiency, optimize working capital, and improve credit placements and inventory management.We collaborate with industry leaders such as Tracsa, Verde Valle, Banorte, and Kueski. Our founding team, with backgrounds from Harvard and UPenn, brings experience from top-tier firms like Palantir, Microsoft, Meta, Robinhood, and McKinsey. We aim to establish Primero AI as the leading data-driven AI platform in Latin America.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

Join our dynamic operations team at Scale AI as an Operations Specialist, where your primary responsibility will be to enhance revenue through timely and high-quality fulfillment of customer commitments. In this pivotal role, you'll oversee our supply operation funnel by developing and implementing innovative solutions, tools, and processes while collaborating with diverse teams including Customer Operations, Product Operations, and Product Managers.You'll face unique challenges, solving problems that have never been tackled before, and your determination will drive exceptional outcomes. Conducting pilots, tests, and experiments will be part of your daily routine as you devise creative solutions to operational bottlenecks. This role offers a unique blend of operational duties and accountability for critical outcomes, positioning you at the center of Scale’s daily operations.The ideal candidate is resourceful, analytical, empathetic, and results-driven, with the ability to motivate and inspire others.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

We are seeking a dedicated and detail-oriented HR Generalist with a focus on Operations and Automation to join our dynamic team at Monks. In this role, you will be instrumental in driving HR initiatives that streamline operations and enhance employee engagement. You will work closely with various departments to implement effective HR practices and support our growth.

Role Overview Canva is looking for an SEO Generalist to join the team in Mexico City. This role focuses on increasing organic traffic by shaping and executing SEO strategies, refining content, and improving how users discover and experience Canva online. What You Will Do Develop and implement SEO strategies to grow organic reach Optimize website content for search visibility and user experience Work with cross-functional teams to support a range of projects Use data analysis to guide decisions and solve challenges creatively Who We're Looking For Experience with search engine optimization Comfort working with data and analytics Strong problem-solving skills and a creative approach Enjoys collaborating with different teams Location This position is based in Mexico City.

Join Leona: Transforming Healthcare TogetherAt Leona, we are dedicated to empowering individuals to take charge of their health and the health of their loved ones. Our ambitious mission is to revolutionize the interaction between patients and healthcare professionals, ensuring that quality care is accessible regardless of location.Our innovative platform enhances doctor-patient communication through WhatsApp, acting as an AI-driven clinical assistant to automate routine tasks and provide patients with 24/7 access to their healthcare providers.With teams in both San Francisco and Mexico City, our diverse group boasts extensive experience from successful tech companies such as Rappi, Uber, and Modern Fertility. We are proud to be backed by top investors, including General Catalyst and Accel.If you are eager to learn and contribute to building something extraordinary in an early-stage startup, we would love to meet you!The RoleAs a Business Operations Associate based in Mexico City (preferred), you will play a crucial role in shaping our operational strategies and processes to enhance efficiency and scalability.

About Doctoralia Doctoralia connects millions of patients with healthcare specialists, aiming to improve the healthcare experience through technology. As a leader in the Mexican market and a global reference for SaaS solutions in the medical field, Doctoralia works to make clinical practice more efficient and patient-centered. Position: AI Sales Executive Location: Mexico City What You Will Do Develop and execute sales strategies focused on artificial intelligence technologies for the healthcare sector. Identify and pursue new business opportunities, expanding Doctoralia’s client base. Guide clients through the adoption of advanced digital solutions, helping them transform their clinical practices. Act as a consultative advisor, ensuring each client receives solutions tailored to their needs. Build and strengthen business relationships within the healthcare industry. Who We’re Looking For Sales professionals with a strategic vision and a drive for results. Experience in acquiring new clients and managing relationships, ideally within the healthcare or technology sectors. Interest in artificial intelligence and digital transformation in healthcare. This role offers the chance to play a key part in Doctoralia’s growth and to help shape the future of healthcare through technology.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

Join Scale AI's expanding Robotics division, where we empower clients to develop and implement physical AI solutions. In this pioneering role, you will be instrumental in establishing Scale’s data factory in Mexico and facilitating robotics data collection, contributing to the enhancement of our robotics offerings.Your Responsibilities:Collaborate with cross-functional teams to deploy new robotic systems and optimize the maintenance of robots and data collection hardware.Support the operational aspects of the factory by managing the setup and upkeep of robotic systems.Deliver technical support for data collection efforts.Oversee physical inventory, maintain equipment, and manage logistics efficiently.Become a go-to expert on the functionalities of the robotics platforms utilized in the factory.Gain in-depth technical knowledge in 2D and 3D imaging, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and related autonomy fields.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

About Doctoralia Doctoralia connects millions of patients with healthcare professionals, helping to make healthcare experiences more human through technology. As a leading SaaS platform in Mexico’s medical sector and a global reference, the company focuses on efficient, patient-centered digital solutions. Role Overview: Sales Trainer The Sales Trainer will play a key role in developing and delivering training programs for both new hires and current team members in Mexico City. This position supports the growth of internal talent and helps the sales team reach its highest potential in productivity and performance. The Trainer ensures every team member understands company processes, tools, and standards. Main Responsibilities Design and deliver training programs for new and existing staff. Create training materials, including presentations, manuals, guides, and digital content. Work with team leads and managers to identify training needs. Assess training effectiveness through evaluations and ongoing feedback. Track participant progress and provide coaching as needed. Keep training records and reports up to date. Update training content when processes, policies, or tools change. Facilitate workshops, group sessions, and one-on-one trainings. Professional Profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field (preferred). Previous experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop participants. Knowledge of training and learning techniques.

About Us SharkNinja is a globally recognized product design and technology firm that offers a diverse range of highly-rated lifestyle solutions, enhancing the everyday lives of consumers across the globe. With two leading brands, Shark and Ninja, we have established a remarkable history of launching disruptive innovations in the market, continuously developing consumer products that have expanded our presence across various categories, leading to substantial growth and increased market share. Based in Needham, Massachusetts, our dedicated team of over 4,100 associates ensures that our products are accessible through major retail channels, both online and offline, as well as through distributors worldwide.  About the RoleThe Sales Operations Specialist plays a crucial role in supporting the daily operational functions that drive sales performance for designated retail accounts. This position encompasses demand planning, inventory management, purchase order execution, point-of-sale (POS) trend analysis, trade spend management, and the continual assessment of business trends and operational performance. The Specialist collaborates closely with internal teams at SharkNinja to monitor business performance, maintain accurate forecasts, and facilitate the execution of essential operational processes.Key ResponsibilitiesAssist with operational tasks related to demand planning, inventory tracking, purchase orders, and sales performance reporting.Generate and maintain weekly business reports that outline trends, risks, and opportunities.Monitor promotional performance in relation to expectations, aiding in future shipment and forecasting strategies.Collaborate with Sales, Demand Planning, and Supply Chain teams to enhance forecasting, inventory planning, and order management.Update and maintain forecasts, pricing, and new product information in internal systems (training provided).Engage in weekly discussions with customer replenishment or planning teams to review recent results and updates.Coordinate order timing and availability with internal supply chain partners.Assist in tracking trade spend and ensure promotional plans are accurately represented in forecasting tools.

Role Overview Stripe is hiring a Risk Operations Associate focused on Verifications in Mexico City. This position helps protect the company’s operations by reviewing verification processes, spotting potential risks, and offering insights to strengthen systems and maintain security.

About Kavak Kavak is the first unicorn from Mexico, operating in several countries and built on an AI-first business model. The company is reshaping the used car market and improving the experience for millions across Latin America. Kavak has earned top ratings in the region and recently secured a $300M investment round led by Andreessen Horowitz, one of the largest in Latin America. With this momentum, Kavak is expanding its team to advance AI-driven projects and build the next chapter of its product. AI is at the core of Kavak’s operations. The team applies AI to areas like conversational commerce, generative marketing, and systems that extract insights from millions of interactions. Kavak values ambition, initiative, and adaptability in a high-growth setting. What Sets Kavak Talent Apart Deliver Impact: Focus on initiatives that drive measurable results and raise standards through technology and data. Engage Fast: Tackle challenges and opportunities proactively, make timely decisions, and adapt quickly while maintaining quality. Engage with Purpose: Take full ownership of work and align decisions with the company’s vision and values. Play to Win Together: Put team success ahead of individual achievements. Role Overview: Senior AI Data Engineer In just six months, Kavak built a Databricks-based data platform with a data mesh architecture that surpassed even Databricks' own expectations. This platform serves as the intelligence backbone for the entire organization, supporting bots, human agents, and teams in Mexico, Turkey, and the Middle East. It is central to Kavak's AI strategy. Kavak is looking for a Senior AI Data Engineer to help take this platform to the next level. The role calls for a technical expert with a strong product mindset, someone who understands the business context, builds the datasets that drive it, and becomes a key resource for data architecture across the company. This position is not about processing tickets. Kavak seeks someone eager to understand the business, identify challenges, and design data solutions that make a real difference. Location Mexico City

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with medical specialists. The company focuses on improving the healthcare experience through SaaS solutions that help clinics and professionals deliver more efficient, patient-centered care. Role Overview: Field Sales Executive The Field Sales Executive represents Doctoralia directly to doctors, clinics, and hospitals in Mexico City. This role centers on expanding Doctoralia’s client base and strengthening relationships across the healthcare sector. Expect to spend most of your time onsite with potential and existing clients, acting as the face of Doctoralia’s technology and services. What You Will Do Build and maintain strong relationships with healthcare professionals and organizations Identify new business opportunities and drive customer acquisition Represent Doctoralia’s digital solutions to medical providers, demonstrating their value in transforming clinical practice Deliver personalized and attentive service to ensure a positive client experience Location This position is based in Mexico City.