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Head of Platform Engineering

RootlyToronto, Ontario, Canada (Hybrid)
Hybrid Full-time

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Experience Level

Senior Level Manager

Qualifications

The ideal candidate will have:A strong background in platform engineering and operational excellence. Proven experience in building scalable infrastructure solutions. Expertise in enhancing developer experience and accelerating deployment cycles. A collaborative mindset with a passion for mentoring and inspiring teams. Exceptional problem-solving skills. A commitment to transparency and agile methodologies.

About the job

Join Rootly as Head of Platform Engineering

At Rootly, we are dedicated to revolutionizing how organizations handle incidents, ensuring reliability and swift resolution in times of crisis. With our cutting-edge incident management platform, we empower companies globally to tackle incidents with speed and efficiency. We're not just transforming an industry; we are defining a new segment worth billions, and we need exceptional talent to help us achieve this ambitious vision.

Rootly is trusted by some of the fastest-growing companies worldwide, including NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who utilize our robust platform to enhance their incident management processes. Our unique partnership model and enterprise-ready solution have earned us a stellar 5-star rating on G2.

Our investors appreciate Rootly as well; we are backed by prestigious funds including Y Combinator, as well as leading industry operators such as the CTO of Dropbox and GitHub. Transparency is key to our culture; we conduct monthly financial reviews to keep our team informed about the company’s health and share our progress through our weekly changelog.

Your Role

This is a unique opportunity to be the inaugural leader of Platform Engineering at Rootly, where you will lay the groundwork that supports incident response and on-call management for the world's most innovative engineering teams.

As the Head of Platform, you will be responsible for two key outcomes:

  1. Infrastructure Reliability and Scale: Develop a robust, redundant, scalable, operationally mature, and cost-effective infrastructure platform that supports our next phase of growth.
  2. Developer Experience and Velocity: Design a world-class developer experience enabling product engineers to operate quickly, safely, and confidently, shaping how Rootly builds, tests, deploys, and manages its operations.

This position transcends traditional operations roles; it is a high-impact engineering leadership role that requires deep technical expertise, systems thinking, aesthetic sensibility, and the ability to inspire teams to elevate their performance. You will establish the strategy, build your team, and own the roadmap, setting the stage for our future success.

About Rootly

Rootly is on a mission to empower organizations to handle incidents effectively and reliably. Our innovative platform is trusted by leading companies around the globe, making us a vital partner in incident management and operational excellence.

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