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Hardware Technician

Edgesource CorporationFort Huachuca, AZ
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in providing technical support for computer systems and networks. Strong troubleshooting skills and the ability to work under pressure. Excellent communication skills to instruct users effectively. Knowledge of hardware and software installation and maintenance.

About the job

For over 25 years, Edgesource Corporation has been a leading technology service provider, delivering innovative solutions to the Department of Defense (DOD), the Department of Homeland Security (DHS), the Department of State (DOS), the U. S. Intelligence Community, law enforcement agencies, and various federal, state, and commercial clients both domestically and internationally. At Edgesource, we pride ourselves on offering specialized technical solutions that support critical missions and address evolving technological challenges. A career with us means engaging in meaningful work that makes a significant impact.

Position Overview

We are currently seeking a dedicated Hardware Technician to join our hardware team at Fort Huachuca, AZ. The Hardware Technician will provide essential technical support for computers and associated networks, install and troubleshoot hardware and software, and maintain the IT infrastructure of the organization.

Job Duties

  • Deliver technical support for computers and related networks.
  • Install, troubleshoot, service, and repair personal computers, network equipment (including servers, modems, and multiplexers), as well as related PC software, telephones, cables, and connectors.
  • Provide both hardware and software support for personal computers.
  • Set up, service, and repair personal computers and their associated software.
  • Connect personal computers and terminals to existing data networks.
  • Maintain accurate network diagrams and circuit records.
  • Keep comprehensive trouble logs.
  • Instruct users on the effective use of personal computers and networks.
  • Assess user needs related to information, network, and communications, and provide recommendations for software and hardware purchases.
  • Engage in basic PC software programming tasks.
  • Document and manage inventories of customer-owned equipment.

Knowledge, Skills, and Abilities

  • Proficient knowledge of industry practices, techniques, and standards.
  • Solid understanding of basic concepts and principles related to hardware and software.
  • Demonstrated ability to perform moderately complex professional tasks effectively.

Problem Solving

  • Develop solutions for a diverse range of problems of moderate scope and complexity.

Discretion/Latitude

Ability to make independent decisions and exercise discretion in various situations.

About Edgesource Corporation

Edgesource Corporation is a pioneering technology service provider with over 25 years of experience serving various governmental and commercial clients. We focus on delivering cutting-edge solutions that support critical missions, making a difference in technology and defense sectors.

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