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GTM Operations Associate - San Francisco

HappyRobotSan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will possess strong analytical skills, attention to detail, and a proactive approach to problem-solving. Experience with Salesforce and marketing automation tools is required, along with the ability to work collaboratively in a fast-paced environment. A Bachelor's degree in a relevant field is preferred.

About the job

About HappyRobot

HappyRobot is at the forefront of revolutionizing the way enterprises harness AI workforces. Our AI agents are not just communicators; they actively make decisions, execute actions, and autonomously manage operations across voice, email, and enterprise systems. Originating from Y Combinator (S23) and supported by a16z and Base10 with over $60 million in funding, we empower essential operations for global enterprises.

Our platform has proven robust in the most challenging environments, where AI impacts real outcomes. We began in logistics, developing our own voice stack, models, and orchestration layer from scratch, and are now extending that infrastructure to every enterprise that drives the real economy. Discover more about our vision in our manifesto.

Role Overview

In light of HappyRobot's rapid growth, this role is crucial in ensuring the underlying systems for Growth and Sales function effectively — from clean data and reliable reporting to seamless automations and a tooling stack that propels our teams forward. You will take charge of Salesforce operations, overseeing fields, workflows, data integrity, dashboards, and reporting. Additionally, you will manage the operational layer across our growth stack, which includes attribution, tool integrations, email infrastructure, and automation processes. You will be the go-to person for both Growth and Sales teams when they need solutions built, issues resolved, or new ideas explored.

You would be an ideal candidate if you approach the GTM stack with a product manager's mindset — evaluating what's effective, identifying bottlenecks, recognizing gaps, and determining what to develop or procure next. As we expand, you will gain broader responsibilities over this stack and the strategic decisions surrounding it.

What You’ll Do

  • Oversee Salesforce administration: ensuring data integrity, managing fields, record-triggered flows, reports, and dashboards.

  • Develop and maintain integrations between Salesforce and the broader GTM stack (including Amplemarket, Unify, marketing automation tools, etc.).

  • Establish and manage attribution to ensure we can assess what strategies are effective.

  • Manage email infrastructure: domain setup, inbox warmup, and deliverability monitoring.

  • Create automations that streamline processes and minimize manual tasks across the pipeline.

About HappyRobot

HappyRobot is a pioneering company focusing on AI workforce orchestration, enabling enterprises to effectively utilize AI in their operations. With significant backing and proven technology, we are transforming industries worldwide.

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