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Groups & Events Sales Executive

Conrad AthensAthens, Attica, Greece
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Bachelor’s degree in hospitality management, business, or a related field. A minimum of 2 years of experience in a similar role within the hospitality sector. Exceptional organizational and multitasking abilities, with a strong attention to detail. Excellent communication and interpersonal skills, capable of building relationships with clients and colleagues. Proficient in Microsoft Office and hotel management software; knowledge of Delphi and Opera is advantageous. Fluency in Greek and English; proficiency in additional languages is a plus.

About the job

Join the team at Conrad Athens The Ilisian, the latest luxury hotel in Athens, situated in the heart of the city's cultural and historical center. This stunning hotel represents a new era in Athenian hospitality, providing guests with unmatched experiences.

As a Groups and Events Sales Executive, you will be instrumental in boosting our Groups and Events Bookings and driving revenue through proactive sales strategies and outstanding client relationship management. Your responsibilities will include managing inquiries, converting leads, and ensuring that clients receive seamless experiences that reflect the Conrad ethos and our brand standards. You will report directly to the Director of Groups & Events.

Key Responsibilities:

  • Meet and surpass departmental targets and revenue goals for groups and events business in collaboration with the Director of Groups & Events.
  • Work closely with the operations team to oversee event budgets, ensuring cost control and financial precision.
  • Keep meticulous records in the CRM system, documenting client interactions, bookings, and follow-ups.
  • Respond swiftly to group and event inquiries via RFP platforms, email, and phone, adhering to brand standards and departmental protocols.
  • Engage with clients to comprehend their objectives and offer customized, creative solutions that meet their needs.
  • Conduct site inspections and client meetings to showcase the hotel's amenities and services.
  • Prepare and present compelling proposals and contracts tailored to client specifications.
  • Collaborate with Sales, Marketing, Revenue, and Operations teams to ensure the successful execution of group events.
  • Stay updated on market trends and competitor activities to refine sales strategies.
  • Collect and analyze client feedback post-event to identify areas for improvement and share insights with leadership.

About Conrad Athens

Conrad Athens The Ilisian is a premier luxury hotel that offers guests a unique blend of modern elegance and rich cultural heritage, establishing itself as a leader in the hospitality industry in Athens.

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