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GRC Implementation Specialist

Remote Full-time

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Experience Level

Entry Level

Qualifications

Essential FunctionsLead the transition of clients from existing systems to the Ncontracts product suite, ensuring seamless conversions through excellent client service and change management. Act as the primary contact for clients and product subject matter expert, analyzing client needs, proposing tailored solutions, and collaborating with leadership and support teams to resolve potential issues. Cultivate robust client relationships through clear communication and established trust, ensuring that client requirements and objectives are met.

About the job

WHO WE ARE

Ncontracts, based in Nashville, Tennessee, is a leader in the realm of integrated risk management and compliance solutions, proudly serving over 5,000 financial institutions across the country. Recognized as a seven-time Inc. 5000 Fastest Growing Companies honoree and a perennial recipient of 'Best Places to Work' accolades, we foster a vibrant work culture that harmonizes career advancement with work-life balance.

Joining Ncontracts means becoming part of a team of industry experts committed to enhancing the financial services landscape through innovation and thought leadership. We are on the lookout for creative, collaborative, and self-motivated professionals across various sectors of our organization, from solution development to sales, marketing, customer support, and more. Align with us in our quest to fortify the financial industry and bolster resilience, while simultaneously enhancing your career in an encouraging and dynamic environment that appreciates your individual talents and viewpoints.

THE ROLE

The GRC Implementation Specialist is pivotal in employing top-tier implementation strategies to onboard clients who have selected our governance, risk, and compliance tools, encompassing enterprise risk management, business continuity planning, findings management, and cybersecurity management. This role involves executing project tasks to guarantee the timely achievement of critical milestones, collaborating closely with team members to ensure a thorough and precise conversion, while also providing consultative input on our offerings to align with clients' business needs effectively.

A successful Implementation Specialist will exhibit a strong client-centric focus, demonstrating the ability to establish immediate rapport, swiftly comprehend clients' requirements, and tactfully navigate challenges while propelling the implementation process forward. They will also possess effective influencing skills to help clients fully leverage Ncontracts solutions, maximizing productivity, client satisfaction, and retention.

About Ncontracts

At Ncontracts, we are at the forefront of providing integrated risk management and compliance solutions, with a commitment to innovation and excellence in the financial services industry. Our team is dedicated to fostering an environment of growth, collaboration, and success.

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