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Graduate Technical Support Analyst - Summer 2026 in London

ActurisLondon, England, United Kingdom
On-site Full-time

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Experience Level

Entry Level

Qualifications

To Thrive in This Role, You Should:Hold (or anticipate achieving) a 2:1 or higher in a STEM degree and possess strong A-level results (minimum AAB, including an A in Mathematics). Demonstrate logical thinking, analytical skills, organizational abilities, and a quick aptitude for learning new concepts. Exhibit confident communication skills and enjoy collaborating within a team environment.

About the job

At Acturis, innovation is not just part of our culture; it is integral to our DNA.

Established in 2000, in the garden shed of our co-founder, Theo Duchen, alongside former McKinsey partner David McDonald, we embarked on a mission to transform insurance technology. What began as an audacious start-up concept has evolved into a globally recognized SaaS leader trusted within the industry.

Today, our platform serves over 100,000 users across more than 40 countries. By collaborating closely with brokers, insurers, and MGAs, we continue to innovate and set new benchmarks in both personal and commercial lines of insurance.

We are honored to be recognized as a Great Place to Work® 2026, and we proudly maintain a collaborative, innovative, start-up style culture as we expand on a global scale. With over 90% of our hires coming from graduate backgrounds, we provide an ideal environment for early-career talent to flourish. As an EcoVadis Committed-rated organization, we are dedicated to creating long-term value through sustainable and responsible practices.

Your Role:

  • Resolve system and user issues while providing clients with guidance on functionality.

  • Assist clients in configuring the platform to suit their specific needs and test new software releases.

  • Engage directly with customers, both onsite and remotely, to analyze their requirements and pinpoint opportunities for enhancement.

Acturis offers clear career progression, structured training, and the chance to take on significant responsibilities, equipping you with all the tools necessary for personal and professional growth.

What You Can Expect:

  • A transparent career path, regular feedback, and three formal performance reviews each year.

  • Opportunities to lead projects, manage resources, and mentor junior team members.

  • Comprehensive onboarding, industry-recognized training, and funding for specialized courses as you advance.

About Acturis

Acturis is a pioneering force in the insurance technology sector, founded on innovation and a commitment to excellence. We are a global leader in SaaS solutions, dedicated to enhancing the insurance industry by providing cutting-edge technology and outstanding support to our clients.

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