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German-Speaking Rent-a-Car Consultant in Sofia with Relocation Support

Mercier ConsultancyPleven, Pleven Province, Bulgaria
On-site Full-time

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Experience Level

Entry Level

Qualifications

QualificationsFluency in both German and English, spoken and written. Clearly indicate your native language and nationality in your CV and/or cover letter. Excellent communication and interpersonal skills. Able to manage multiple tasks effectively in a fast-paced environment. Strong problem-solving and conflict-resolution abilities. Customer-oriented mindset with a keen eye for detail. Willingness to relocate to Sofia, with relocation support provided.

About the job

Join Mercier Consultancy as a dedicated and customer-centric German-Speaking Rent-a-Car Consultant in Sofia. This thrilling opportunity offers fully funded relocation, allowing you to immerse yourself in a dynamic and expanding market. In this role, you will serve as the key liaison for our German-speaking clients, guiding them through their car rental experience and ensuring exceptional service.

Your responsibilities will include managing inquiries, processing bookings, and delivering outstanding service throughout the rental journey. You will engage with clients to comprehend their needs and propose appropriate rental options while upholding a strong commitment to customer satisfaction.

Key Responsibilities

  • Assist German-speaking customers with car rental inquiries, bookings, and modifications.
  • Provide comprehensive details regarding rental options, terms, and conditions.
  • Facilitate the efficient processing of rental agreements and necessary documentation.
  • Address customer complaints or issues with professionalism and urgency.
  • Collaborate with fleet and operations teams to ensure vehicle availability and quality.
  • Maintain precise records of customer interactions and transactions.
  • Support marketing efforts and promotional activities focused on German-speaking clients.

About Mercier Consultancy

Mercier Consultancy is a leading firm dedicated to providing top-notch consultancy and customer service solutions within the car rental industry. Our commitment to excellence and customer satisfaction drives our success in a competitive marketplace.

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