About the job
Bozzuto seeks a General Manager to lead property operations in Cambridge, MA. This role centers on guiding a team to deliver high-quality living experiences for residents while upholding Bozzuto’s values of concern, creativity, passion, and the pursuit of perfection. The General Manager will play a key part in shaping the community’s culture, financial performance, and reputation.
What you will do
- Model Bozzuto’s standards and values in daily interactions and decision-making.
- Motivate and guide the team to achieve occupancy goals and retain residents through effective sales, marketing, and operational strategies.
- Oversee financial performance, ensuring alignment with the property’s budget.
- Coach team members, emphasizing their impact on the property’s success.
- Prepare and present financial and operational reports to clients and ownership, highlighting efficiencies, trends, and any discrepancies.
- Build and maintain strong relationships with owners, residents, staff, and vendors.
- Monitor the competitive landscape and train the team to highlight the community’s unique strengths.
- Collaborate with marketing to position the property as a preferred choice for engaged living.
- Create a welcoming environment that consistently earns high satisfaction and positive reviews.
- Work one weekend shift per month (with two weekdays off) to connect with prospective residents.
- Support professional development and knowledge sharing among team members.
- Promote participation in training and educational activities.
What sets this role apart
The General Manager will have a direct impact on resident satisfaction and community reputation, working closely with a collaborative team. This position involves both strategic oversight and hands-on engagement, including regular weekend interaction with prospective residents.
Requirements
- Experience leading teams in property management or a related field.
- Strong communication and relationship-building skills.
- Ability to analyze financial reports and manage budgets.
- Willingness to work one weekend per month, with adjusted weekdays off.

