FTTB Technical Support Specialist

Join NielsenIQ as a Retail Sales Support Associate and become a pivotal part of our dynamic team in Kyiv. In this role, you will assist in driving retail sales initiatives, providing exceptional customer service, and supporting our sales team in achieving their goals. Your contributions will help us maintain our commitment to delivering accurate and insightful data to our clients in the retail sector.

Join our dynamic team at JYSK as a Warehouse Associate in Kyiv! In this role, you will be responsible for managing inventory, ensuring efficient storage and retrieval of products, and providing excellent support to our retail operations. We are looking for motivated individuals who are eager to learn and grow within our company.

About the Role Kyivstar is looking for a Workstation Support Engineer in Kyiv, Ukraine. This role focuses on maintaining and supporting workstation environments to keep systems running smoothly and users productive. Main Responsibilities Troubleshoot hardware and software issues on workstations Implement technical solutions to resolve problems Support end-users with day-to-day technical needs Work to ensure reliable workstation performance What to Expect This position involves hands-on technical support and regular interaction with colleagues across the company. The team values practical problem-solving and clear communication.

About the Role hmgroup is hiring a Sales Consultant for its Respublika Park location in Kyiv. This role centers on helping customers, sharing product knowledge, and supporting a welcoming store atmosphere. What You Will Do Assist shoppers and answer questions about products Offer advice to help customers find what they need Support sales goals through attentive service Contribute to a positive shopping experience for every visitor What We Look For Friendly communication and a helpful attitude Interest in retail and customer service Willingness to learn about products and store processes This position is based at Respublika Park in Kyiv.

About the CompanyTelemetrio is a leading analytics service for Telegram channels. We empower businesses and content creators to understand their audience better and enhance communication effectiveness through data insights. Our product is trusted by thousands of teams worldwide.Your Role AwaitsAs a Support Manager, you will be the first point of contact for our users. Your role will involve assisting them in maximizing product usage, addressing their inquiries, and gathering feedback that influences the service's development.

Join NielsenIQ as a Retail Vertical Executive and play a key role in shaping our retail strategy. We are looking for a dynamic, results-driven professional who thrives in a fast-paced environment. You will be responsible for driving growth and innovation in our retail vertical, collaborating with cross-functional teams to deliver impactful solutions for our clients.

Join our dynamic team at JYSK as a Sales Consultant in Kyiv, where you will provide exceptional customer service and expert advice on our wide range of products. You will engage with customers to understand their needs, help them find the perfect solutions for their homes, and contribute to a positive shopping experience.We are looking for enthusiastic individuals who enjoy working in a retail environment and are passionate about home furnishings.

SFORS is a trading company with two decades in the global financial markets. The team focuses on proprietary trading, trader development, and in-house technology. SFORS trades exclusively with its own capital and does not seek outside investment. Role Overview The IT Support team in Kyiv is hiring an L1 Support Specialist. This is a full-time, on-site position. Location: Kyiv, Ukraine Work hours: 10:00 AM – 6:00 PM (Kyiv time) Work format: On-site What You Will Do Handle ServiceDesk requests: manage, prioritize, classify, and escalate tickets to L2 following SLA guidelines. Prepare equipment and set up workspaces for new employees, including OS and software installation. Install, configure, and troubleshoot both hardware and software. Maintain workstations: update systems, replace components, and perform routine technical maintenance. Diagnose and repair PCs, and coordinate service maintenance as needed. Support peripheral devices such as printers, scanners, and conference systems. Keep accurate records of issued and returned equipment for asset management. What We Look For Solid understanding of PC hardware and general computer technology. Administrative-level experience with Windows 10/11 and MacOS. Hands-on experience with ServiceDesk systems. Basic knowledge of networking (TCP/IP, routing, and configuring network equipment). Experience setting up and supporting peripheral devices. English at A2 level or above. Strong customer focus and communication skills. Disciplined, reliable, and collaborative team player. Benefits Access to corporate housing in Dubai for up to 2–3 weeks per year, available for vacations, business trips, and similar needs.

Hello!We are SFORS — a trading company where traders achieve success!We specialize in trading on global financial markets and are one of the key players in the prop trading sphere and leaders in the pre-market sector.For 20 years, the company has thrived in the stock market, thanks to substantial investments in trader development, trading technologies, progressive risk management models, and the creation of effective trading strategies—all designed to help traders succeed.SFORS operates solely with its own funds and does not involve external investments.We are looking for a L1 Support Specialist to join our IT Support team.Work Schedule: day shifts (10:00-18:00) and evening shifts (15:00-23:00)The company provides taxi reimbursement for evening shifts.Main Responsibilities:ServiceDesk Request Handling: Prioritization, classification, and escalation of requests to L2 according to SLA.User Onboarding: Preparing equipment for new employees, installing OS, software, and configuring workstations.Hardware and Software Support: Installation, configuration, and troubleshooting of hardware and software.Workstation Maintenance: System updates, component replacement, and technical upkeep.PC Diagnostics and Repair: Identifying issues, repairing, and organizing service maintenance.Peripheral Support: Assisting with printers, scanners, conference systems, and other equipment.Asset Management: Tracking issued and returned equipment, ensuring data accuracy.Candidate Requirements:Deep understanding of PC hardware and computer technology principles.Proficient in Windows 10/11 and MacOS at an administrative level.Experience with ServiceDesk systems.Basic knowledge of networking technologies (TCP/IP, routing, network equipment configuration).Experience in configuring and supporting peripheral devices.English proficiency at A2 level or higher.Client-oriented with excellent communication skills.Disciplined and able to work collaboratively within a team.We Offer:Opportunities for professional growth and development.A supportive work environment with a focus on innovation.

Join JYSK, a leading global retailer known for quality home furnishings, as a Sales Consultant / Department Head at our store located in Kyiv. We are looking for enthusiastic individuals who are passionate about customer service and eager to provide expert advice to our customers.

JYSK is looking for a Sales Consultant to join the team at the NEW WAY shopping center in Kyiv. The position centers on helping customers and supporting the store’s sales goals. What you will do Assist shoppers in selecting products that match their needs Maintain an organized and attractive sales floor Contribute to a friendly, welcoming atmosphere in the store Work location This role is based at the NEW WAY shopping center in Kyiv.

Become a part of Ajax Systems, a pioneering force in the realm of advanced wireless security solutions with integrated smart home technology. As a comprehensive organization, we excel in transforming innovative concepts into groundbreaking products, from initial development to mass production.With an extensive portfolio of over 170 devices, the Ajax range protects properties against intrusions, fires, and water damage, while also offering effortless management of electrical devices. Our state-of-the-art solutions have garnered Europe’s highest security accolades, affirming our status as a trusted leader in the industry.Ajax represents a remarkable Ukrainian success story, driven by unwavering resilience and limitless ambition. Currently, we safeguard more than 1,800,000 users across 170 countries globally. As we continue to flourish, we are on the lookout for enthusiastic individuals to join our ranks and support our ongoing expansion.We are thrilled to announce an opening for a Support Engineer who possesses a strong command of the English language. In this pivotal role within our dedicated support team, you will provide exceptional customer assistance to clients worldwide, ensuring around-the-clock support through various communication channels. We take pride in our multilingual capabilities, which empower us to swiftly address and resolve user inquiries.

About the Role HM Group is hiring a Sales Consultant for the Dream Town Shopping Center in Kyiv. This position centers on helping customers find what they need while creating a welcoming atmosphere in the store. What You Will Do Greet and assist shoppers throughout their visit Listen to customer needs and recommend suitable products Support a positive store experience by answering questions and resolving concerns Build strong relationships with clients to encourage repeat visits What We Look For Friendly, approachable manner Interest in customer service and retail Ability to communicate clearly and helpfully Motivation to create a great shopping experience

D-ploy is a dynamic IT and Engineering Solutions provider operating across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We take pride in offering innovative and superior services to a diverse range of industry-leading clients. Through building trusted partnerships within the IT community, we enhance our customers' IT productivity and contribute to their overall success and value.We are seeking engaging, flexible, and solution-oriented individuals eager to join a rapidly growing international organization. If you want to create value where IT matters, we want to hear from you!Key ResponsibilitiesDeliver technical assistance and troubleshooting for computer hardware, software, mobile devices, and various tech tools.Provide first and second level technical support through calls, tickets, and user interactions.Respond promptly to IT-related inquiries from end-users.Document all end-user interactions accurately in the customer ticket system ‘Service Now’ (e.g., incidents, requests).Create, maintain, and utilize knowledge articles.Conduct IT onboarding training sessions for new employees.Participate in continuous improvement initiatives.

Join our dynamic team at Wix.com as an IT Support Engineer where you will be instrumental in delivering exceptional IT support and overseeing IT operations for our diverse workforce across multiple locations. Your expertise will be vital in sustaining our IT infrastructure, maintaining an accurate inventory, and facilitating smooth onboarding and offboarding experiences for our employees.In this role, your responsibilities will include:Delivering professional IT support to employees both in Kyiv and remotely.Monitoring and addressing IT Helpdesk requests in accordance with established SLAs.Managing the IT equipment inventory efficiently.Coordinating onboarding and offboarding procedures, including those for remote employees.Overseeing and maintaining audiovisual equipment for onsite events and meeting rooms.Performing endpoint installations, upgrades, and troubleshooting across Windows, MacOS, and Linux operating systems.This position is primarily office-based, with the potential for a hybrid work arrangement (4+1).

JYSK is hiring a Sales Consultant for its store in the Arcadia shopping center, Osokorky, Kyiv. This position centers on helping customers select home products that fit their needs and style. Main responsibilities Assist shoppers in finding suitable products for their homes Deliver attentive, friendly service throughout the customer journey Support a welcoming and helpful atmosphere on the sales floor What matters for success Strong interest in providing great customer experiences Ability to engage with shoppers and understand their needs Enthusiasm for working in a retail environment This role is based on-site at the Arcadia shopping center in Kyiv.

Join Our Team as a Technical Product Support Specialist!Base44 is actively seeking enthusiastic and proactive individuals based in Kyiv to fill a crucial role in our team. This position offers an exciting opportunity to contribute to an innovative start-up environment, working collaboratively with a dynamic group of professionals.As a Technical Product Support Specialist, you will be at the forefront of our operations, delivering exceptional technical support to our users. Your responsibilities will include:Providing advanced technical solutions to Base44 users, which encompass remote system access, diagnostics analysis, and troubleshooting of network or database issues.Implementing effective fixes, workarounds, and configuration adjustments to restore system functionality.Identifying, documenting, and promptly escalating bugs to ensure they are resolved swiftly.Monitoring user experience trends and advocating for rapid solutions.Collaborating closely with the product team to gain insights into features, functionality, and potential user pain points.Documenting and clearly articulating technical issues to developers, including detailed steps for replication.

Join NielsenIQ as a Senior Retailer Service Executive, where you will play a pivotal role in delivering exceptional service and solutions to our retail partners. Your expertise will help drive client satisfaction and business growth as you manage key accounts and provide strategic insights.

We are seeking a dynamic IT Support Lead to oversee and enhance our comprehensive IT support operations across various levels, including Level 1 (HelpDesk), Level 2 (Infrastructure), and Level 3 (Applications & Corporate Systems).This pivotal role emphasizes service reliability, an exceptional user experience, and operational excellence, ensuring seamless support in:End-user services and HelpDesk operationsCore IT infrastructureBusiness-critical applications (CRM, HR, recruitment, internal tools)As the lead of a cross-functional support team, you will serve as the primary coordination point among users, engineering teams, and external vendors.