About the job
Evervault is a pioneering company focused on data security and compliance infrastructure. Our mission is to empower engineering teams to effortlessly secure their most sensitive data while adhering to various data security and privacy compliance frameworks.
We cater to a diverse clientele, ranging from innovative startups launching their first products to some of the largest financial and healthcare institutions globally.
About the Role
We are on the lookout for a dedicated Solutions Engineer who will play a pivotal role in both pre-sales and post-sales processes. In collaboration with our Account Executives, you will drive technical engagements and ensure seamless customer implementations. Reporting directly to our Head of Sales, you will be instrumental in guiding prospects and customers through the adoption of Evervault's platform.
The Solutions Engineer will primarily focus on the technical validation phase of our sales process, taking ownership of technical evaluations and demonstrating how Evervault integrates with existing architectures. You will also participate in discovery calls with technical stakeholders, fostering effective discussions from the outset.
After the sale, you will continue to be the primary technical resource during implementations and ongoing customer support.
Your Responsibilities
Pre-Sales Technical Engagement
Lead technical validation discussions with prospects, showcasing our API documentation and demonstrating integration with their current systems.
Develop comprehensive payment data flow diagrams illustrating end-to-end architecture, including card collection, tokenization flows, and value-added products like 3DS and network tokens.
Address all technical inquiries from prospects during evaluations.
Participate in discovery calls with developers and technical stakeholders to clarify technical aspects early on.
Collaboratively workshop innovative solutions using Evervault's developer primitives to address customer challenges related to data security and compliance.
Post-Sales Implementation
Assist customers and their engineering teams during their integration with Evervault.
Provide ongoing support to customers, helping developers troubleshoot integration queries in collaboration with our engineering team for more complex issues.

