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Forward Deployed Software Engineer - London

OpenAILondon, UK
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

7+ years of professional full-stack engineering experience (excluding internships) in technology-driven companies; customer-facing experience preferred. Strong proficiency in programming languages and frameworks, exceptional problem-solving abilities, and a collaborative nature are essential.

About the job

About Our Team

At OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer engagement and core platform innovation.

About the Role

We are seeking passionate software engineers with a customer-centric mindset to create tailored software solutions utilizing OpenAI’s APIs to address genuine client challenges. In your role as a Forward Deployed Software Engineer (FDSWE), you will engage directly with our clients and collaborate with fellow OpenAI Engineers to design and implement scalable solutions that tackle complex problems. You will architect abstractions to address client needs, enhancing the speed and quality of delivery across all Forward Deployed projects.

This position is based in London, operating under a hybrid model of three days in the office each week. We provide relocation assistance, and travel may be required up to 50% of the time.

Key Responsibilities

  • Engage deeply with strategic customers to gain a thorough understanding of their business challenges and technical requirements.
  • Design, architect, and develop full-stack solutions using an iterative, experiment-driven approach.
  • Create detailed scopes of work and project plans for both proof-of-concept prototypes and full-scale deployments.
  • Serve as a technical expert and trusted advisor, working hands-on with customers' technical teams to drive projects to completion within their infrastructure.
  • Collaborate with Product, Research, and Applied teams to guarantee seamless customer experiences and actionable product feedback.
  • Contribute to internal knowledge repositories, documenting best practices and insights from customer engagements to enhance the Forward Deployed Engineering function.

Ideal Candidate Profile

  • 7+ years of professional full-stack engineering experience (excluding internships) in technology and product-driven environments; prior customer-facing experience is highly desirable.
  • Proficiency in modern programming languages and frameworks with a strong grasp of software development methodologies.
  • Exceptional problem-solving skills and a strong ability to collaborate effectively with cross-functional teams.
  • A proactive approach to understanding client needs and delivering solutions that exceed expectations.

About OpenAI

OpenAI is at the forefront of artificial intelligence research, dedicated to ensuring that advanced AI benefits all of humanity. Our innovative technology empowers businesses and individuals to solve complex challenges, fostering a collaborative environment that encourages creativity and growth.

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