About the job
As a Forward Deployed Software Engineer (FDSE) at First Resonance, you will be a vital problem solver, joining our elite 'Delta' team and deploying directly to customer sites to tackle their toughest challenges. Your role will involve close collaboration with clients to deeply understand their operations, enabling you to craft custom solutions that integrate seamlessly with our ION platform.
Are you passionate about supporting cutting-edge technologies like eVTOLs, rockets, robots, and autonomous vehicles? As an FDSE, your contributions will significantly enhance our customers' capabilities by translating their needs into effective software solutions, guiding projects from inception to delivery, and ensuring their satisfaction. Your daily activities might range from collaborating with engineers to design innovative features that automate processes, to serving as the go-to expert for debugging issues that disrupt production.
Responsibilities & Duties
Act as a deployed technical expert, delivering hands-on support for the implementation, utilization, and ongoing enhancement of ION.
Work closely with customers to identify their most critical challenges and devise strategic, intelligent solutions (such as building custom web applications and managing large-scale data).
Maintain full ownership of solution development and delivery, while ensuring high customer satisfaction levels.
Produce clean, scalable, and maintainable code across the entire technology stack.
Collaborate in small teams, taking responsibility for the end-to-end execution of high-priority projects.
Partner with the First Resonance team to enhance product offerings based on customer feedback and evolving requirements.
Minimum Qualifications & Skills
Solid engineering foundation in disciplines such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.
Exceptional communication and interpersonal skills, with a proven ability to build rapport with diverse stakeholders (customers, leadership, and First Resonance teams).
Demonstrated experience delivering production-quality code.
Proven capability to collaborate effectively with both technical and non-technical team members in fast-paced settings.
Willingness to travel up to 40% to customer locations.
