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Forward Deployed Engineer

On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Customer Engagement: Collaborate closely with customers from onboarding through to ongoing usage, assisting them in integrating and optimizing our AI solutions. Technical Development: Create new features, MVPs, and scalable solutions that have a direct impact on customer success. Full-Stack Development: Employ your expertise in React, TypeScript, Node.js, and Python to build robust applications and tools. AI/ML Solutions: Design, implement, and refine AI/ML applications, including LLM prompting, voice tuning, and transcriber optimization to enhance use cases. Integration Management: Oversee APIs and third-party integrations to ensure seamless functionality for our customers. Collaboration: Work in tandem with Product, Engineering, and Customer Success teams to deliver customized solutions. Problem Solving: Continuously iterate and enhance AI solutions based on customer feedback and evolving needs.

About the job

About HappyRobot

HappyRobot is the cutting-edge infrastructure that empowers enterprises to construct and manage AI workforces. Our AI agents not only communicate, they autonomously make decisions, take actions, and oversee operations spanning voice, email, and enterprise systems. Originating from Y Combinator (S23) and supported by a16z and Base10 with over $60M in funding, we facilitate essential operations for global businesses.

Our platform has proven its strength in the most challenging environments, where the implications of AI are significant. Initially focused on logistics, we have developed our own voice stack, models, and orchestration layer from the ground up, and now we are extending this robust infrastructure to every enterprise that drives the real economy. Discover more about our vision in our manifesto.

Role Overview

We are on the lookout for a dynamic and highly proficient Forward Deployed Engineer based in Brazil to join our innovative team. In this role, you will leverage your strong technical expertise coupled with exceptional communication skills to work directly with our clients, ensuring they derive maximum value from HappyRobot’s AI platform. Your responsibilities will include onboarding, implementation, and ongoing support, as well as contributing to product development and innovation.

At HappyRobot, we believe in a flat structure with no seniority, our team operates as a collective of builders. We execute, we innovate, we take ownership, and we genuinely care about our clients and their success.

About HappyRobot.ai

HappyRobot is at the forefront of AI workforce infrastructure, enabling enterprises to integrate AI solutions that improve decision-making and operational efficiency. With a strong foundation in logistics and substantial backing from prominent investors, we are dedicated to revolutionizing how businesses operate in the digital economy.

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