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Forward Deployed Engineer, Prompt Specialist

CohereToronto
On-site FullTime

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Qualifications

Demonstrated experience in AI model optimization and deployment; Strong problem-solving skills with a focus on customer outcomes; Excellent communication and collaboration abilities; Previous experience in enterprise technology solutions is a plus.

About the job

Who are we?

At Cohere, we are dedicated to advancing intelligence to benefit humanity. Our mission involves training and deploying state-of-the-art AI models for developers and enterprises, enabling them to create remarkable experiences such as content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. We believe that our contributions are pivotal in promoting the widespread adoption of AI technology.

We take immense pride in our work. Every team member plays a crucial role in enhancing our models’ capabilities and the value they deliver to our clients. We thrive on hard work and rapid innovation to meet our customers' needs effectively.

Cohere is composed of a diverse team of researchers, engineers, designers, and industry experts, all passionate about their craft. We value a wide range of perspectives as essential to developing exceptional products.

Join us in our mission to shape the future of AI!

Why This Role?

This position offers a unique chance to influence how enterprises securely utilize AI technologies in mission-critical settings. As a conduit between our North platform and enterprise engineering teams, you will lead a talented group of engineers to deliver pioneering, scalable AI solutions to clients in key industries such as finance, healthcare, and telecommunications. Our esteemed clientele includes industry giants like RBC, Dell, and LG CNS.

Key Responsibilities:

  • Prompt Optimization: Analyze, refine, and iterate prompts for Cohere’s Command model to boost performance across various customer agents and applications.

  • Tool Development & Evaluation: Collaborate closely with clients to enhance custom tools and conduct thorough evaluations to ensure they meet specific objectives.

  • Core Agent Development: Influence the design and development of core agents for out-of-the-box (OOTB) deployment on Cohere’s North platform, fostering innovation in agent functionality.

  • Customer-Centric Solutions: Gain a deep understanding of customer business requirements and develop tailored agents that deliver measurable operational enhancements.

  • Metric-Driven Collaboration: Work directly with customers to establish and monitor key performance metrics, ensuring agents achieve and surpass their targets in quality, efficiency, and accuracy.

Ideal Candidate Profile:

  • Demonstrated experience in AI model optimization and deployment.

  • Strong problem-solving skills with a focus on customer outcomes.

  • Excellent communication and collaboration abilities.

  • Previous experience in enterprise technology solutions is a plus.

About Cohere

Cohere is a pioneering AI company committed to developing state-of-the-art intelligence solutions that empower humanity. Our talented team comprises leading researchers, engineers, and designers who are dedicated to crafting innovative products. We believe that diverse perspectives are essential for producing exceptional technology, and we actively cultivate an inclusive environment where creativity and collaboration thrive.

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