About the job
YOUR MISSION:
As a Forward Deployed Engineer, DevOps, you will play a pivotal role in constructing and expanding the specialized infrastructure that supports our tailored agent integrations for key clients. You will be an essential technical asset within our team, enabling our customer-facing Forward Deployed Engineers to design, deploy, and manage customized client solutions with agility and assurance. By developing a robust, automated, and self-service platform, you will facilitate the swift delivery of high-quality, dependable custom services.
IN THIS ROLE YOU WILL:
- Architect, implement, and maintain cloud infrastructure tailored for hosting custom services crafted by the Agent Integration Engineering team.
- Develop adaptable and reusable CI/CD pipeline templates that the integration team can readily adopt to automate service deployment.
- Advocate for Infrastructure as Code to establish standardized yet customizable service environments, ensuring consistency and expedited provisioning for new integrations.
- Oversee a Kubernetes-based environment optimized for hosting a variety of integration services, focusing on security, isolation, and resource management.
- Deploy robust monitoring and observability solutions to grant the integration team comprehensive visibility into the performance and health of their services.
- Act as the primary DevOps liaison for the Forward Deployed Engineering team, understanding their workflows, anticipating their needs, and eliminating infrastructure-related barriers.
- Create automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from inception to decommissioning.
- Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.
WHAT YOU BRING TO THE TABLE:
- 5+ years of professional experience in DevOps, infrastructure engineering, or a related field.
- A strong customer-first mindset, treating the Forward Deployed Engineering team as your primary client.
- Proficiency in at least one scripting or programming language such as Python, Go, or Bash.
- Hands-on experience with a major cloud provider (AWS, GCP, or Azure).
- Advanced expertise in containerization and orchestration, specifically with Kubernetes.

