Forward Deployed Engineer at Profound | New York City

At Profound, we are dedicated to empowering organizations to navigate and optimize their AI presence. As a Sales Development Representative, you'll play a pivotal role in our expansion strategy, spearheading outbound prospecting efforts, securing high-caliber meetings, and influencing Profound's engagement with prospective clients. You will collaborate closely with our Sales and Marketing teams to execute carefully crafted and impactful outbound campaigns, shaping the initial interactions companies have with us in an ever-evolving AI landscape. This role transcends the traditional SDR responsibilities.Key ResponsibilitiesLead outbound strategies by identifying and connecting with high-potential prospects within targeted industries.Implement personalized and structured outreach campaigns to cultivate qualified meetings and build a robust sales pipeline.Oversee high-volume outreach initiatives with precision, ensuring quality, consistent messaging, and timely follow-ups.Work in tandem with Sales and Marketing teams to refine targeting strategies, messaging, and market entry experiments.Contribute to the development of outbound playbooks and prospecting strategies as the team grows.Ideal CandidateA smart, driven, and self-motivated individual with a passion for cold outreach and sales development.Receptive to coaching and feedback, with a desire to continuously improve your sales approach.Skilled at managing high-volume, quality interactions and resilient against rejection.Detail-oriented, with a thoughtful approach to personalizing outreach that makes prospects feel genuinely valued.Eager to learn about the complete sales process and aspire to transition into an Account Executive role over time.Work EnvironmentThis position is on-site at our Union Square office in New York City, ideal for individuals who thrive in a fast-paced environment focused on innovation and impactful results.The expected base salary for this role is $80,000, with a potential total compensation of $115,000 based on performance. Profound offers a competitive compensation package that includes base salary, equity options, and a comprehensive range of benefits. The final compensation will be determined during the interview process based on your skills, experience, and qualifications. Our recruitment team will provide further details regarding the full compensation package as you progress through the hiring stages.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As an Engagement Associate, you will work closely with the Engagement Management team to meet customer needs, stimulate adoption, and promote impactful results through specialized support and initiatives. Your role will involve guiding customers through the evolving landscape of search, sharing best practices and actionable strategies to enhance their AI visibility using the Profound platform.Key ResponsibilitiesAssist the Engagement Management team by organizing daily customer meetings, preparing necessary materials, tracking action items, and supporting strategic initiatives.Conduct regular strategic AEO audits that provide essential insights, performance metrics, and tailored recommendations for clients ranging from startups to enterprises.Acquire a thorough understanding of customer goals and their wider marketing landscape.Manage multiple customer engagements effectively to minimize risks associated with stakeholder changes, and oversee customer Slack channels to ensure prompt responses to all inquiries.Collaborate cross-functionally with Sales, Product, and Engineering teams to enhance customer implementation processes and resolve any technical issues.Who We SeekA self-motivated individual with a strong drive to achieve ambitious goals.A strategic thinker who excels at solving complex problems.A dedicated professional ready to engage in hard work.A resilient individual comfortable with high-volume interactions in fast-paced environments.An enthusiastic learner who is open to feedback and committed to continuous improvement.Bonus: Experience or aspirations towards becoming an Engagement Manager.Work EnvironmentThis position is on-site at our Union Square office in NYC, tailored for innovators who thrive on speed, iteration, and significant impact.The expected base salary for this role is $80,000 prior to commission, with an on-target earnings estimate of $115,000. Profound's comprehensive compensation package is designed to be competitive, including base salary, equity, and a full suite of benefits and perks. Final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruiting team will provide further details regarding the complete compensation package.

Join Profound as a Product Manager where you will be instrumental in driving innovative product solutions that meet the evolving needs of our customers. In this role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap. You will analyze market trends and user feedback to enhance product features and ensure successful product launches.

At Profound, we are dedicated to empowering organizations to effectively navigate and manage their AI presence. We are currently seeking a skilled Data Engineer to lead the development and enhancement of our data platform. In this role, you will be responsible for maintaining and optimizing our data pipelines, crafting innovative data ingestion processes, and addressing the data requirements of our product, data science, and go-to-market teams.This position is an excellent opportunity for individuals who thrive in working with cutting-edge data tools, enhancing system performance and reliability, and laying the groundwork for machine learning-driven functionalities.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As the Chief of Staff, you will serve as a pivotal force for our leadership team, enhancing alignment, driving execution, and leveraging opportunities throughout the organization. This position is ideal for a proactive individual with a strong sense of ownership, who excels in uncertain environments and understands how to generate value autonomously. You will find no task too large or too small in this dynamic role.Your ResponsibilitiesCollaborate closely with the CEO and leadership team to prioritize, implement, and monitor progress on key strategic initiatives that significantly impact the organization.Enhance decision-making processes, oversee leadership schedules, and ensure commitments are fulfilled to maximize leadership efficiency.Engage cross-functionally with Product, Engineering, Growth, and Customer Success teams to bridge gaps, accelerate advancements, and uncover new prospects.Cultivate trust and alignment across teams to foster collaboration without relying on formal reporting structures.Take the lead on ambiguous, high-priority initiatives such as establishing new processes, addressing operational challenges, or exploring innovative growth strategies.Provide strategic insights, surface valuable information, and assist in shaping the future trajectory of Profound.Your ProfileA driven and high-agency operator, ambitious and proactive, identifying and addressing gaps without waiting for permission.A seasoned leader with experience as a product manager, founder, or early-stage operator, responsible for outcomes across the board.A collaborative leader adept at influencing and achieving alignment across teams without formal authority.Strategically minded and detail-oriented, comfortable with both high-level thinking and execution details, with a willingness to tackle any task.Resilient and resourceful, thriving in uncertainty, quickly adapting, and favoring action.LocationThis is an on-site position located in our Union Square, NYC office, designed for individuals who excel in a fast-paced, iterative environment and seek to make a significant impact.The anticipated base salary for this role ranges from $150,000 to $200,000. Profound offers a competitive total compensation package that includes base salary, equity, and a comprehensive range of benefits and perks. Final compensation will be influenced by various factors such as experience and skill level.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI footprint effectively. As the Sales Development Representative Manager, you will spearhead the development and guidance of our SDR team, who are pivotal to our outbound sales strategy. Your role will involve coaching, inspiring, and expanding a high-achieving team tasked with prospecting, booking meetings, and nurturing leads, ensuring our value proposition stands out in the dynamic AI industry.Your ResponsibilitiesLead, mentor, and cultivate a team of SDRs by providing structured coaching and accountabilityInitiate outbound efforts by pinpointing and engaging potential prospectsSupervise the implementation of tailored prospecting campaigns to secure meetingsManage extensive outreach processes while maintaining high-quality follow-upCollaborate with Sales and Marketing leaders to enhance targeting and messaging strategiesDevelop and implement best practices, playbooks, and performance metrics to elevate team efficacyYour ProfileA demonstrated leader with experience in managing or mentoring outbound sales or business development teamsIntelligent, tenacious, and self-driven with a proven track record in cold outreachHighly trainable and enthusiastic about coaching others, promoting a culture of ongoing learningCapable of handling high-volume interactions and resilient against rejectionMeticulous in personalizing outreach to ensure every prospect feels uniquely appreciatedWork EnvironmentThis is an on-site position located in our Union Square office in NYC, tailored for innovators who excel in a fast-paced, iterative environment with a focus on substantial impact.For this position, the anticipated base salary is between $140,000 and $170,000, excluding commission. Profound offers a competitive total compensation package including base salary, equity, and comprehensive benefits. The final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruitment team will provide detailed information about the complete compensation package and benefits as you progress through the hiring stages.

At Profound, we are dedicated to empowering companies in navigating and managing their AI influence. As an Operations Associate, you will play a pivotal role in ensuring the seamless operation of our daily activities, enabling our team to accelerate progress, maintain organization, and support our scaling efforts as we expand.This position is ideal for a versatile individual who thrives in a dynamic environment, enjoys problem-solving, and wishes to gain insight into all aspects of a rapidly growing startup—from human resources to financial management to operational logistics.

At Profound, we are dedicated to empowering organizations to navigate and master their AI footprint. We are seeking innovative AI Strategists to engage in analytical tasks at the forefront of brand visibility within AI ecosystems.In this hands-on role, you will delve into extensive AI prompt data, assessing brand presence across platforms like ChatGPT, Perplexity, and Claude, while translating your insights into actionable, data-driven strategies.You will collaborate with our key accounts and liaise with senior stakeholders, providing technical expertise grounded in empirical data, shaping how businesses thrive in an AI-centric environment.

At Profound, we are dedicated to empowering organizations to comprehend and manage their AI landscape effectively. We are seeking a talented Software Engineer for our Data Platform team to architect, develop, and enhance the infrastructure that drives data initiatives across our organization.In this role, you will design scalable platforms and create tools and frameworks that support data scientists, analytics engineers, and machine learning engineers. You'll be instrumental in laying the groundwork for analytics, experimentation, and machine learning-driven features. This is an exciting opportunity for individuals who thrive on constructing resilient systems, tackling intricate technical challenges, and enabling teams through superior platform design.Key ResponsibilitiesDesign and develop platform infrastructure that caters to the needs of machine learning, analytics, and software engineers, along with data scientists throughout the organization.Create tools and frameworks for data ingestion, transformation, quality assurance, and observability.Architect robust and scalable systems utilizing technologies such as Snowflake, Clickhouse, AWS, dbt, and Dagster.Implement governance, access control, and data quality systems that grow alongside the organization.Facilitate MLOps by establishing infrastructure to support model development and deployment.Lead technical discussions regarding platform architecture, tool selection, and data management practices.Collaborate effectively with product, engineering, and data teams to identify needs and deliver impactful solutions.

At Profound, we are dedicated to empowering businesses with the knowledge and control necessary to navigate their AI presence effectively. As an Account Manager, you will collaborate closely with our Sales, Product, and Engineering teams to meet customer requirements, boost platform adoption, and drive impactful results through strategic consultations, success planning, and dedicated support.In this role, you will act as a trusted advisor, guiding clients through the evolving landscape of AI and search technologies. You will share valuable insights, best practices, and actionable strategies that will elevate their AI visibility and help them make informed decisions using the Profound platform.Key ResponsibilitiesManage a portfolio of 40 to 50 accounts, ensuring renewal and expansion revenue goals are met.Work alongside the Engagement Management team to oversee the customer lifecycle from onboarding through to renewal, identifying opportunities to enhance product adoption and value.Gain a comprehensive understanding of each customer's objectives, workflows, and organizational structure to position Profound as an essential partner.Create organizational maps of customer deployments to strengthen relationships and maximize impact.Develop and maintain a pipeline of renewals, cross-sells, and upsells to achieve monthly and quarterly revenue targets.Lead commercial discussions, including executive business reviews and negotiations for multi-product renewals and upsells.Utilize CRM data and pipeline management best practices to forecast accurately, ensuring transparency and accountability.Collaborate across departments with Product, Engineering, and Engagement Managers to provide a seamless customer experience and uncover insights that promote adoption.

At profound, we are dedicated to empowering organizations with the insights and control they need over their AI presence. We are seeking a proactive Security Engineer to spearhead the security framework of our platform, infrastructure, and corporate environment. You will collaborate closely with our Engineering and Operations teams to establish and uphold security controls, compliance procedures, and threat mitigation strategies that safeguard customer data while facilitating our rapid expansion.This position is perfectly suited for an individual who perceives security as a catalyst for business growth, rather than an impediment, and who is passionate about constructing practical, scalable security systems from the ground up. As our inaugural dedicated security hire, you will play a pivotal role in shaping our strategies for access control, vulnerability management, compliance, and incident response as we grow.

Profound is dedicated to empowering companies with the knowledge and control they need to navigate their AI presence effectively. As a Sales Proposal Specialist, you will be instrumental in securing enterprise contracts by overseeing the proposal process from initiation to completion. You will manage responses to RFPs, RFIs, and security questionnaires, ensuring that each submission is precise, timely, and engaging. This role is perfect for individuals who are detail-oriented, process-focused, and eager to learn about the intricacies of complex SaaS agreements.Key ResponsibilitiesOversee and coordinate security questionnaires, RFIs, and RFPs from enterprise clients.Develop and maintain a comprehensive knowledge base of responses, best practices, and reference materials to enhance the efficiency and consistency of future submissions.Collaborate across departments including Sales, Legal, Security, and Product to ensure proposals are accurate, compliant, and compelling.Identify and implement improvements in the proposal process to enhance speed, repeatability, and scalability.Assist the Sales and Solutions Consulting teams with various deal enablement and documentation needs.QualificationsDetail-oriented and process-driven, possessing strong written and verbal communication skills.Eager to learn the nuances of enterprise SaaS transactions and engage with various business facets.Adept at managing multiple priorities and deadlines with accuracy and professionalism.Comfortable collaborating cross-functionally in a dynamic, high-growth setting.Aspiring to advance into roles within Solutions Consulting, RevOps, or Security as you deepen your understanding of Profound’s operations and clientele.LocationThis position is based at our Union Square office in New York City, tailored for professionals who thrive in fast-paced environments, focused on innovation and impactful contributions.The expected base salary for this role ranges from $85,000 to $110,000. Profound offers a competitive total compensation package that includes base salary, equity options, and a comprehensive suite of benefits. Final compensation will be determined based on your skills, experience, qualifications, and location during the interview process. Our recruitment team will provide additional details regarding the complete compensation package and benefits as you progress through the hiring process.

Profound is dedicated to empowering businesses to comprehend and manage their AI footprint. As AI-generated interactions increasingly influence brand discovery, trust, and selection, the significance of these experiences has never been greater.Design engineering plays a pivotal role in our development process at Profound. Founded by Dylan Babbs, a former design engineer, we uphold a high standard for craftsmanship, aesthetic appeal, and execution. In the role of Design Engineer, you will bridge design and engineering by delivering high-quality, meticulously crafted experiences across our product offerings and, occasionally, our marketing platforms.

At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As a Solutions Consultant, you will play a pivotal role at the intersection of sales, product, and customer success. Your primary focus will be to guide enterprise prospects and customers in recognizing the value of Profound’s innovative platform and its customization to meet their specific needs. You will take ownership of the technical and strategic aspects of the pre-sales process, translating customer objectives into scalable solutions that yield measurable results.Key ResponsibilitiesCollaborate closely with the Sales team to facilitate discovery calls, product demonstrations, and RFP responses, effectively communicating Profound’s technical strengths and strategic advantages to enterprise clients.Lead the design of customized solutions by aligning customer use cases with platform features, integrations, and data models to ensure optimal compatibility.Deliver impactful product demonstrations that illustrate how Profound enhances brand visibility across AI-driven platforms.Work in tandem with Product and Engineering teams to define the scope of custom implementations, integrations, and data requirements for strategic accounts.Develop and enhance proof-of-concept engagements to showcase ROI and expedite deal closures.Create and maintain comprehensive technical documentation, solution playbooks, and demo environments to support scalability and repeatability.Act as a trusted advisor to customers and internal teams, bridging technical insights with marketing and AI strategies.Collect market and customer feedback to inform product roadmap priorities and enable market entry strategies.

At Profound, we are dedicated to empowering businesses to understand and manage their AI presence effectively. We are seeking a passionate Technical Operations Engineer who will take charge of ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. In this role, you will collaborate closely with our Engineering and Operations teams to evolve our IT support from a reactive approach to a proactive, automated system that adapts to our rapid growth.This position is perfect for someone who views IT operations as a strategic asset that accelerates engineering productivity rather than merely a support function. You will be located in our Union Square office, working alongside team members both in-person and remotely across locations in San Francisco, London, and Buenos Aires.

Sales Development RepresentativeAbout Tom James CompanyAt Tom James, we are committed to fostering a culture of growth and success. Our most valuable asset is our people, and we are fully invested in your development. By creating a nurturing environment, we empower you to realize your full potential and achieve remarkable success.Key Benefits:100% Investment in Your Growth: We prioritize your development with a comprehensive sales training program and mentorship opportunities designed to help you excel and achieve your career aspirations. Your success is our top priority!Control Your Earnings: Shape your financial future with our unique compensation structure that allows you to earn hourly wages and commission bonuses based on your efforts and achievements.Unlimited Potential: Your ambitions dictate your success. Enjoy uncapped commissions, luxurious incentive trips, and numerous paths for career advancement.Cultivate a Success Mindset: We will identify your unique selling style and create a personalized coaching program to maximize your strengths. As you advance into leadership roles, additional coaching resources will be available to help you learn from our successful leaders.The RoleThe Sales Development Representative (SDR) position is a full-time, in-person opportunity. Our SDRs are instrumental in driving the growth of our company by generating new leads through phone outreach and prospecting techniques. We are looking for motivated, hardworking individuals who aspire to elevate their careers in a dynamic sales environment.Participants in this program will develop essential skills and a success-oriented mindset, preparing them for a long-term career at Tom James. Those who exhibit strong work ethic, coachability, sales aptitude, and a desire to succeed will have opportunities for promotion to Outside Sales Professional roles.careers.tomjames.com

Welcome to Glide!At Glide, we are transforming the banking experience for the modern era. Our innovative embedded fintech platform empowers traditional financial institutions, such as community banks and credit unions, to create groundbreaking digital experiences for their customers.Join a stellar team with engineering, product, and growth backgrounds from industry leaders like Stripe, Google, and Amazon. We are seeking a skilled Sales Development Representative to expand our product reach to hundreds of banks. Help us revolutionize the long-standing financial sector!In this role, you will collaborate closely with our CEO to establish Glide’s go-to-market strategy from the ground up.Your Responsibilities:Foster relationships with banking executives nationwide, introducing Glide and generating interest.Identify new opportunities through outbound prospecting, including cold calls, emails, LinkedIn outreach, and networking at events.Evaluate inbound leads to ensure they are a suitable match before forwarding them to the sales team.Maintain a high level of outreach and manage follow-ups with potential clients.Work closely with Account Executives and the co-founder/CEO to enhance Glide’s sales playbook.Represent Glide at conferences, events, and competitions to boost brand visibility.Must-Have Qualifications:Minimum of 1 year of quota-driven SDR, BDR, or sales experience (or equivalent internship/early-career experience).Proficient in using modern prospecting and outreach tools.Strong curiosity about products and a quick ability to learn and communicate complex technical offerings.Outstanding communication, collaboration, and organizational abilities.Preferred Qualifications:Experience selling fintech or financial services products.History of establishing sales processes from scratch at an early-stage startup.An entrepreneurial, self-starter mindset.Benefits and Perks: Competitive Compensation:Enjoy a comprehensive benefits package that supports your well-being.

About UsRilla is the foremost innovator in virtual ridealong software designed specifically for outside sales. Our solution empowers professionals in sectors such as home improvement, construction, and property management to enhance their customer interactions.Our mobile application seamlessly captures conversations between sales representatives and clients, utilizing AI technology to automatically transcribe and analyze these dialogues. This enables our users to refine their sales techniques and maximize their effectiveness.With a vision to democratize conversation intelligence, we're bringing the insights previously reserved for digital meetings and call centers to over 10 million offline sales professionals.We're experiencing explosive growth at 20% month-over-month, boasting a diverse clientele that includes Fortune 500 companies, an impressive Net Revenue Retention rate exceeding 150%, and a customer satisfaction score that surpasses even the iPhone's. We're proud to be cash flow positive and recognized as one of the fastest-growing startups in history.Supported by notable investors such as Crystal Huang from Google Ventures and Byron Deeter of Bessemer Venture Partners, we are honored to be named a Cloud 100 Rising Star.The OpportunityAs a Sales Development Representative, you will play a pivotal role in driving our growth initiatives, focusing on promoting the transformative power of conversation intelligence to companies engaged in offline sales. Your mission will be to accelerate our expansion by engaging and educating potential clients.We seek an outstanding individual passionate about sales, regardless of formal education background. What matters most is your drive and proven track record of excellence in challenging environments such as sales, athletics, finance, consulting, education, startups, customer success, or military service.You are dynamic, ambitious, and ready to embark on an exciting journey with us.

Join the Innovative Team at FLORAAt FLORA, we empower the new creative class with cutting-edge tools—a smart canvas that harnesses the best AI models for professional craftsmanship. Backed by an impressive $52M in funding from renowned investors such as Redpoint Ventures, Hanabi Capital, Menlo Ventures, Justin Kan, and Gabe Whaley (co-founder of MSCHF), our dynamic team of around 20 is dedicated to serving a diverse clientele, including household names like Pentagram, Lionsgate, and Nike.Your Role: Sales Development RepresentativeAs a Sales Development Representative (SDR) at FLORA, you will play a vital role in driving our revenue strategy at the intersection of product-led growth (PLG) and sales. This position is essential to our go-to-market efforts, focusing on creating a robust pipeline through strategic outbound initiatives, while also engaging high-intent inbound users. You will identify opportunities where human interaction enhances adoption and convert valuable insights into qualified leads. Joining us as one of the first SDRs means you won't just implement existing strategies—you'll have the chance to shape and refine them.Your ImpactOutbound ProspectingEngage target accounts through personalized outreach via email, phone, LinkedIn, and innovative methods (e.g., video introductions, follow-ups from community events).Conduct thorough prospect research to customize outreach based on the individual's role, industry, and creative workflows.Generate new business aligned with FLORA’s Ideal Customer Profiles (ICPs): creative teams, agencies, in-house marketing departments, and other workflow leaders.Design and execute account-based strategies for top accounts, including mapping buying committees, identifying entry points, and initiating multi-threaded communications.Enhance your skills in objection handling and articulate value propositions that secure the next steps.Pipeline and Process ExcellenceEnsure high-quality data accuracy in our CRM (tracking notes, qualifications, next steps, reasons for disqualification, insights into buying committees).Collaborate closely with Account Executives (AEs) to guarantee seamless transitions and consistently high-quality meetings.Monitor results weekly and iterate on your approach: activities → conversations → meetings → qualified leads.Provide actionable feedback to the Marketing and Product teams based on your observations—challenges, use cases, emerging patterns, and competitive insights.