About the job
Location: 4951 - 110 Avenue SE, Calgary, Alberta
About the Team
HelloFresh seeks a Food Safety & Quality Assurance Supervisor to help maintain and improve our food safety management system. This role reports to the FSQA Manager and leads a team of FSQA Technicians. The Supervisor provides guidance, makes key decisions during food safety issues, and supports the delivery of safe, high-quality meal kits to customers.
What You Will Do
- Supervise and assess food safety programs, including pre-operation inspections, environmental monitoring, pest control, and GMP monitoring.
- Analyze monitoring data to spot trends and identify opportunities for improvement.
- Investigate non-conformances, perform root cause analysis, and develop corrective action plans for products and processes.
- Work closely with the Quality & Technical Team on product and packaging testing initiatives.
- Help with HACCP reassessments and support new process development.
- Coordinate onboarding and annual training sessions related to FSQA.
- Assist with internal, CFIA, and third-party audits and inspections.
- Serve as the main escalation point and act as back-up for the FSQA Manager when needed.
- Manage team schedules, participate in meetings, assist with complaint investigations, and handle other tasks as assigned by the FSQA Manager.
- Ensure compliance with OH&S acts and regulations.
- Use personal protective and safety equipment as required and report workplace hazards.
- Carry out other duties as assigned.
What You Bring
- At least 3 years of experience in food safety or quality assurance within the food or regulated industry.
- Supervisory experience (minimum 1 year) is an asset.
- Post-secondary education in Biological, Chemical, or Food Sciences, or equivalent experience.
- Knowledge of HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Proficiency with MS Office and Google Apps.

