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Food Safety & Quality Assurance Supervisor

HelloFreshCalgary, Alberta, Canada
On-site Full-time CA$65K/yr - CA$75K/yr

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Experience Level

Experience

Qualifications

Minimum of 3 years in a food safety or quality assurance role within the food or regulated industry. At least 1 year of supervisory experience is a plus. Post-secondary education in Biological, Chemical, or Food Sciences or equivalent experience. Familiarity with HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes. Exceptional leadership and communication abilities. Strong organizational and time management skills. Proficient in MS Office and Google Apps.

About the job

Location: 4951 - 110 Avenue SE, Calgary, Alberta

About the Team

HelloFresh seeks a Food Safety & Quality Assurance Supervisor to help maintain and improve our food safety management system. This role reports to the FSQA Manager and leads a team of FSQA Technicians. The Supervisor provides guidance, makes key decisions during food safety issues, and supports the delivery of safe, high-quality meal kits to customers.

What You Will Do

  • Supervise and assess food safety programs, including pre-operation inspections, environmental monitoring, pest control, and GMP monitoring.
  • Analyze monitoring data to spot trends and identify opportunities for improvement.
  • Investigate non-conformances, perform root cause analysis, and develop corrective action plans for products and processes.
  • Work closely with the Quality & Technical Team on product and packaging testing initiatives.
  • Help with HACCP reassessments and support new process development.
  • Coordinate onboarding and annual training sessions related to FSQA.
  • Assist with internal, CFIA, and third-party audits and inspections.
  • Serve as the main escalation point and act as back-up for the FSQA Manager when needed.
  • Manage team schedules, participate in meetings, assist with complaint investigations, and handle other tasks as assigned by the FSQA Manager.
  • Ensure compliance with OH&S acts and regulations.
  • Use personal protective and safety equipment as required and report workplace hazards.
  • Carry out other duties as assigned.

What You Bring

  • At least 3 years of experience in food safety or quality assurance within the food or regulated industry.
  • Supervisory experience (minimum 1 year) is an asset.
  • Post-secondary education in Biological, Chemical, or Food Sciences, or equivalent experience.
  • Knowledge of HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes.
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Proficiency with MS Office and Google Apps.

About HelloFresh

HelloFresh is a leading meal kit delivery service that aims to make home cooking accessible and enjoyable for everyone. By prioritizing quality ingredients and safe food practices, we ensure that our customers receive healthy and delicious meals right at their doorstep.

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