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Field Service Engineer - APAC Region

DexoryAustraliaNew
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities: Execute servicing and repairs on Dexory robots and associated equipment. Develop, implement, and manage work instructions for service and repair tasks. Formulate and enforce service plans in accordance with engineering recommendations. Maintain accurate product traceability records. Ensure product currency is upheld. Comply with quality assurance processes and actively contribute to continuous improvement initiatives. Adhere to health and safety regulations. Perform additional functional or administrative tasks as assigned by management. Requirements: More than three years of experience in electromechanical assembly and servicing within precision industries (e.g., Motorsport, Aerospace, Railway, Automotive). Willingness to travel frequently to client sites, both domestically and internationally (must possess an unrestricted passport). Strong electrical and mechanical diagnostic capabilities. Exceptional oral and written communication skills. Meticulous attention to detail. Ability to work collaboratively and lead a team through challenges. Motivated to excel within a rapidly growing organization. Flexible regarding working hours and locations. A full, clean Australian driving license. Desirable Experience: Familiarity with business software tools such as Jira, Confluence, Slack, and G-Suite. Experience with manufacturing software.

About the job

Dexory is looking for a Field Service Engineer based in Australia to support its advanced robotic systems across the APAC region. This role sits within the Client Operations team and centers on hands-on work with electro-mechanical assemblies.

Role overview

The Field Service Engineer will receive in-depth, on-site training in the UK. This training covers troubleshooting, servicing, and repairing Dexory's robotic products. After training, the engineer will ensure the ongoing performance and reliability of the robot fleet throughout the APAC region.

Key responsibilities

  • Travel frequently to client sites across the APAC region
  • Service, maintain, and repair robotic systems in the field
  • Troubleshoot technical issues on-site
  • Support the operational efficiency of Dexory's robots

Training and development

Extensive training takes place in the UK, with a focus on developing the technical skills needed for field service work on advanced robotics.

About Dexory

Dexory is at the forefront of innovation in robotic solutions, dedicated to enhancing operational efficiencies across various industries. We are committed to fostering a collaborative environment that empowers our employees to thrive.

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