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Field Operations Associate - San Jose

BluegroundSan Jose, California, United States
On-site Full-time $55K/yr - $62.5K/yr

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Experience Level

Experience

Qualifications

RequirementsMinimum of 5 years of experience as a General Maintenance/Repairs Technician or in a similar role. Demonstrated expertise in repairing home appliances. Strong problem-solving skills and ability to troubleshoot various technical issues. Excellent communication skills for liaising with guests and contractors effectively.

About the job

Transforming Living Experiences.

At Blueground, we envision a world where reliable living arrangements unlock endless possibilities. Our mission is to develop the leading global platform for modern living.

Each year, 350 million individuals relocate between cities, yet the current housing solutions fail to meet the evolving needs of today's dynamic, mobile population. Blueground is here to change that.

With over 40,000 homes available worldwide for stays of just a few days to a year or more, we are just at the beginning of our journey. We are on an exponential growth trajectory, aiming to redefine living and establish a brand-new category. Our competitive advantage lies in our cutting-edge proprietary technology, operational excellence, and a dedicated team that executes with speed and precision.

Our culture is built on five core principles:

  • Guests First – Our decisions are guided by their experiences.
  • Move Fast – We prioritize speed, momentum, and action.
  • Dive In – Attention to detail is where the magic happens.
  • Embrace Change – Change is an opportunity for growth.
  • Keep It Honest – Transparency fosters progress and strengthens relationships.

If you’re eager to contribute to the most impactful work of your career and help reshape global living standards, we want to hear from you.

The Role

We are seeking a meticulous Field Operations Associate to join our San Jose, CA team. In this hands-on position, you will be the backbone of our operations—preparing properties, addressing on-site challenges, and ensuring our apartments are always ready for guests.

Your responsibilities will include conducting move-in inspections, troubleshooting WiFi issues, and assembling furniture, all while upholding Blueground’s high standards and delivering an exceptional experience for every guest.

Your Focus Will Include:

  • Setting up furniture, lighting, and home appliances, including wall mounting mirrors and artwork according to our furnishing standards.
  • Performing repairs as necessary, including carpentry, handyman tasks, and light painting.
  • Troubleshooting and repairing issues where feasible, and coordinating with specialized appliance engineers for complex repairs.
  • Conducting detailed inspections and creating snag lists for apartments.
  • Coordinating with contractors for specialized maintenance tasks, including appliances, plumbing, and electrical work, ensuring effective communication and follow-ups.
  • Assisting guests with any maintenance or technical issues related to their stay, ensuring a positive guest experience.
  • Delivering missing items to clients, such as glassware, lighting, and small appliances.

About Blueground

Blueground is revolutionizing the way people experience living arrangements by providing high-quality, flexible housing solutions globally. Our commitment to innovation and operational excellence sets us apart in the real estate industry.

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