About the job
About the Role
Spectrum Association Management is hiring a Team Leader for HOA Community and Property Managers in San Antonio, Texas. This position oversees a group of Community Managers who handle the daily operations for multiple homeowners' associations. The work includes managing finances, working with vendors, and coordinating public meetings for the communities we serve.
What You'll Do
- Guide and support a team of Community Managers, helping them deliver high-quality service to clients.
- Set clear expectations and foster a positive, collaborative department culture.
- Encourage problem-solving and strong customer service throughout the team.
- Ensure that client needs are met and service standards remain high.
What We’re Looking For
- At least 6 years of leadership experience in a customer service setting.
- History of managing teams of 10 or more, especially in roles with complex service products, tight deadlines, and legal requirements.
- Strong communication skills with a focus on accuracy and quality.
- Willingness to attend occasional evening meetings.
Industry Experience Not Required
No prior experience in HOA management is needed. Spectrum provides a thorough training program to help new leaders excel. Candidates from hospitality, retail, or restaurant management often find success here. The schedule allows for weekends and holidays off, supporting work-life balance.
