Payroll Assistant and Employee Relations Specialist

Join our team at Universidad del Valle de Guatemala as a Payroll Assistant and Employee Relations Specialist. In this role, you will be responsible for supporting payroll processing and providing exceptional assistance to our staff. Your attention to detail and interpersonal skills will be crucial in ensuring a smooth payroll operation and maintaining positi…

Are you a highly organized, dependable, and client-focused professional seeking a rewarding long-term remote role? Solvo Global is excited to invite applications for the position of Remote Administrative Assistant. This role is pivotal in supporting a client-centric organization while upholding exceptional communication standards. Role Overview The Administrative Assistant serves as the primary support contact, acting as a liaison between the owner and incoming communications. This vital position helps maintain the company’s esteemed reputation for responsiveness, professionalism, and trust while working remotely. Core Responsibilities• Act as the first point of contact by managing forwarded calls and addressing basic inquiries with professionalism.• Learn and accurately complete the company’s intake form for all new clients.• Ensure timely follow-up and communication with prospective clients, making certain that every inquiry is acknowledged and addressed.• Understand and actively advocate for the company’s core values and internal processes.• Maintain professionalism, confidentiality, and responsiveness in a remote working environment.• Serve as the eyes and ears of the organization in the owner’s absence, fostering consistent daily communication to ensure alignment and effective follow-up. Systems & Tools• Efficiently manage scheduling and coordination using Google Calendar.• Support the maintenance and updating of the company CRM once trained.• Utilize phone, email, and digital communication platforms effectively.• Exhibit strong computer skills and adaptability to new systems. Ideal Candidate Profile• Bilingual – Advanced conversational English (C1 or B2+ required).• 1–2 years of experience in administrative, customer support, or assistant roles.• Highly responsive, reliable, and detail-oriented.• Excellent communication and interpersonal skills.• Compassionate, client-centered mindset.• Discreet and trustworthy when handling confidential information.• Self-motivated and comfortable working independently.

Join Our Team: BILLING SPECIALIST in Guatemala! Work Schedule: Monday to Friday | 8:00 AM – 5:00 PM CST Fully Remote Are you meticulous and experienced in billing? We are on the lookout for a talented Billing Specialist to assist with invoicing, collections, and provider payments for our innovative Hint Connect product. Key Responsibilities: Oversee monthly billing processes and conduct invoice reconciliations.Generate and issue invoices and adjustments for clients and providers.Monitor incoming payments and actively follow up on any outstanding balances.Address non-payment issues promptly to ensure timely collections.Manage payments to provider affiliates.Maintain precise client account records and update the Hint platform as necessary.Adhere to billing schedules and consistently meet critical deadlines. Qualifications: 2–5 years of relevant experience in billing or invoicing.Unmatched attention to detail.Excellent time management and organizational abilities.Strong communication skills and accountability.Proficient in advanced Excel and/or Google Sheets.Able to thrive under pressure and meet deadlines effectively. Why Work With Us? Enjoy a 100% remote role based in Guatemala.Collaborate with a dynamic and expanding product team.Make a significant impact on our financial operations.Be part of a fast-paced and collaborative team environment. Interested? Send your CV via DM or to: martin.valente@solvoglobal.com

Join our dynamic team at Grupo Mariposa as a Business Specialist, where you will play a crucial role in strategizing and implementing business initiatives that drive growth and success. As a key contributor, you will work collaboratively with various departments to streamline processes, enhance customer satisfaction, and deliver exceptional results.

Join our team as a Senior CRM Specialist, where you'll enjoy the flexibility of working 100% remotely while supporting a dynamic and rapidly expanding client in the United States. This full-time position requires your expertise from Monday to Friday, 9:00 AM – 5:00 PM CST, with a focus on enhancing Marketing and Revenue Operations.In this pivotal role, you will take charge of implementing, optimizing, and managing the daily performance of CRM systems, primarily HighLevel. Your responsibilities will include ensuring efficient lead flow, pipeline management, automation processes, and precise reporting. You'll collaborate closely with internal teams and clients to troubleshoot issues, enhance workflows, and document best practices.

We are seeking a dedicated and detail-oriented Instructional Design Quality Specialist to join our team at Universidad del Valle de Guatemala. In this role, you will be responsible for ensuring the quality and effectiveness of instructional materials and programs. You will collaborate with faculty and instructional designers to develop and implement quality assurance processes that enhance student learning experiences.Your expertise will help us maintain high standards in instructional design, ensuring that all materials are aligned with educational best practices and institutional goals. You will also play a pivotal role in training staff on quality assurance standards and methodologies.

Are you a certified secretary or have you worked as an Executive Assistant? Age and experience level are not barriers to applying.Upload your CV to our database, and soon we will present you with the perfect opportunity!

Role Overview Universidad del Valle de Guatemala seeks an Admissions Administrative Specialist in Guatemala City. This position supports the admissions process and helps create a positive experience for prospective students. Main Responsibilities Manage and respond to inquiries from prospective students Process student applications accurately and efficiently Support the admissions team to ensure a smooth workflow What Matters Here Strong attention to detail Solid organizational skills Commitment to delivering quality service in education

Join our dynamic team at Distro as a Bilingual Licensed Insurance Virtual Assistant, where your expertise will drive our Commercial Lines operations forward. We are looking for an adept professional fluent in both English and Spanish, who possesses a robust understanding of U.S. commercial insurance processes. This position is perfect for an experienced insurance specialist who thrives in a fast-paced environment and can independently manage the full policy lifecycle with ease.Key Responsibilities:- Oversee policies from initial quote to binding, endorsement, and renewal.- Accurately process endorsements, cancellations, and policy updates.- Conduct renewals and remarketing strategies to ensure competitive coverage and pricing.- Maintain meticulous records within our agency management system (AMS).- Communicate effectively with clients via phone, email, and messaging platforms.- Clearly articulate coverage options, policy terms, and premiums to clients.- Assist clients with inquiries and policy modifications.- Perform multi-carrier quoting and coverage analysis.- Collaborate directly with carriers to bind, amend, and renew policies.- Efficiently navigate carrier portals and underwriting requirements.Experience Requirements:- Demonstrated experience with independent insurance brokerages.- In-depth knowledge of U.S. insurance markets and carriers.- Proven track record of supporting B2B clients or high-level commercial accounts.- Active U.S. Property & Casualty Insurance License.- 2–5 years of experience in Commercial Lines insurance support.- Strong grasp of policy lifecycle management.- Experience with Applied Epic or similar insurance agency management systems.

Universidad del Valle de Guatemala is seeking a Financial Budgeting and Evaluation Specialist based in Guatemala City. This position centers on developing and analyzing budgets, carrying out financial evaluations, and offering insights to support sound financial decisions. Role overview This specialist works closely with different departments to ensure financial plans match the university’s objectives. The work directly influences operational efficiency and helps advance the institution’s educational mission. What you will do Develop and review budgets for various university functions Conduct financial evaluations to assess performance and resource allocation Provide recommendations to improve financial decision-making Collaborate with teams across the university to align financial planning with institutional goals Requirements Strong attention to detail Ability to work proactively and collaboratively Experience with budgeting and financial analysis

The Educational Research Center (CIE) is one of the ten centers of the Research Institute at the Universidad del Valle de Guatemala.Through research and educational projects, CIE plays a vital role in the development of the country's education sector. It also provides assessment, consultancy, sales, and training services related to psychometric materials in the educational, clinical, and human resources fields. Additionally, CIE supports various institutions in their evaluation and decision-making processes.The Specialist in Strategic Communication and Graphic Design will design and implement visual strategies that integrate graphic design with digital marketing principles. The primary goal is to position and enhance CIE as the leading provider of psychometry services and psycho-pedagogical consultancy while adhering to the institution's graphic guidelines.Specific Responsibilities:Create innovative visual materials aligned with CIE's commercial and service strategies.Develop prototypes for promotional materials such as brochures, infographics, newsletters, etc.Propose enhancements to existing visual communication materials and strategies.Align CIE's needs with marketing requirements to produce visual content.Suggest improvements for current visual communication strategies and materials.

Join the esteemed Universidad del Valle de Guatemala as a Digital Content Writing and Style Specialist. In this pivotal role, you will be responsible for crafting engaging and impactful digital content that aligns with our academic expansion initiatives. Your writing will not only inform but also inspire our audience, helping to enhance the university's online presence.

Join our team as a Klaviyo Specialist & Shopify Administrator, where you will play a crucial role in driving our email marketing campaigns and optimizing our e-commerce operations. This full-time, remote position requires alignment with U.S. business hours (Pacific Time Zone). You will be tasked with developing sophisticated email marketing flows, analyzing campaign performance, and ensuring brand consistency across all platforms. Your expertise will also extend to managing the backend of our Shopify store, optimizing product listings, and integrating TikTok Shop functionalities to broaden our sales channels.As a strategic thinker, your proactive recommendations will drive growth and enhance our online sales performance. We seek a detail-oriented individual who excels in a flexible work environment and is committed to our long-term vision.

Universidad del Valle de Guatemala is hiring a Financial Budgeting and Evaluation Assistant based in Guatemala City. This position supports the university’s financial planning and evaluation activities, with a focus on accurate budget management and clear financial reporting. Role overview This role involves working closely with multiple departments to coordinate and streamline financial operations. Attention to detail and a proactive approach are important for success in this position. What you will do Assist with preparing and monitoring budgets Support financial evaluation processes Help ensure accuracy in financial reports Collaborate with teams across the institution to improve financial workflows Requirements Strong analytical skills Ability to work well with colleagues from different departments Attention to detail and a proactive mindset

Objective:Provide support in the development of architectural designs, preparation of technical specifications, and construction models. Collaborate in the coordination and monitoring of infrastructure projects, ensuring compliance with the technical and regulatory guidelines of Universidad del Valle de Guatemala across all its campuses and properties.Main Activities:Support in architectural and technical design:Collaborate in creating architectural and technical design proposals according to the functional and regulatory requirements of the institution.Preparation and management of plans:Assist in the preparation, updating, and organization of architectural and construction plans for infrastructure projects.Project presentation and communication:Prepare graphic and technical materials for project presentations and support decision-making processes.Coordination and stakeholder engagement:Coordinate and participate in collaborative workspaces with various stakeholders involved in the projects.Supervision of construction processes:Support in monitoring works and construction projects to ensure compliance with approved designs and institutional standards.

Join Our Team as an Online Administrative Assistant! (Remote – Colombia & Guatemala) We are looking for a motivated and meticulous Online Administrative Assistant to enhance our expanding e-commerce operations. If you excel in dynamic environments, have a passion for organizing processes, and possess a strong background in online retail workflows, this is the perfect opportunity for you! In this role, you will manage daily order processing, maintain product listings, communicate with customers, and perform light bookkeeping to ensure our online store operates seamlessly. Key Responsibilities:- Review and process online orders, including cancellations and fraud checks.- Coordinate return and exchange requests.- Upload orders to ShippingEasy and oversee expedited fulfillment.- Provide customer support via email and phone regarding orders, returns, and shipping concerns.- Maintain and update product listings across various platforms.- Assist with basic bookkeeping tasks, such as invoicing and credit memo processing.

About World Business Lenders (www.wbl.comWorld Business Lenders (WBL) is a leading provider of short-term, real estate collateralized commercial loans tailored to small and medium-sized businesses across the United States that often face challenges in accessing traditional funding. We specialize in managing loan portfolios, particularly non-performing loan pools and Real Estate Owned (REO) properties, ensuring our clients receive the support they need to thrive.As a U.S.-based company, WBL is proud to support a fully remote workforce, allowing you to work from anywhere.This is a Contract/Consultancy position, offering you the flexibility of remote work.Your regular working hours will be from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, with potential for additional hours based on business needs.Fluency in spoken and written English is a must for this position.Please submit your resumes in English.Role Overview:In this pivotal role, you will deliver extensive personal and administrative support to a member of WBL's C-suite team. Your duties will encompass managing household operations across various properties, overseeing personal logistics, handling financial tasks, coordinating schedules, arranging travel, and undertaking numerous ad hoc projects as required. Exceptional communication skills, meticulous attention to detail, and sound judgment are critical as you collaborate closely with both internal and external stakeholders, ensuring seamless management of personal and professional responsibilities for the executive.Key Responsibilities:Organize and maintain the executive's calendar, scheduling meetings across multiple time zones.Screen and prioritize communications for the C-Suite executives.Coordinate travel arrangements and logistics for domestic and international trips.Prepare documents, presentations, and brief materials in advance of meetings.Document key discussions and ensure timely follow-up on action items.Anticipate and address the needs of the executives, proactively resolving scheduling conflicts.Assist in organizing off-site meetings, company-wide events, and executive leadership sessions.Prepare business cases, dashboards, and strategic updates for leadership reviews and board materials.Support personal tasks while maintaining a high level of trust and confidentiality.Identify operational bottlenecks and escalate issues with proposed solutions.Manage complex travel arrangements, including vehicle services and, occasionally, flights and accommodations.

Join our dynamic team at Universidad del Valle de Guatemala as an Educational Advisor Specialist. In this role, you will be instrumental in supporting students through their educational journeys, providing guidance and resources to help them achieve their academic goals. You will work closely with various departments, including the Vicerrectoría de Investigación, Vinculación y Desarrollo, to enhance the overall educational experience.

Join our dynamic team at Grupo Mariposa as an SAP Integration Specialist. In this pivotal role, you will leverage your technical expertise to implement and manage integration solutions that streamline our operations. You will be responsible for ensuring seamless data flow between various SAP modules and external systems, ultimately enhancing our business processes.

Join the innovative team at Universidad del Valle de Guatemala as a Customer Service Assistant for ccTLDs. In this role, you will provide exceptional support to users of the .gt Domain Name Registry, efficiently managing domain registrations, renewals, activations, and follow-ups in accordance with received payments and established procedures. Your focus will be on ensuring accurate customer service, administrative precision, and proper control over associated records. Main Responsibilities:Provide personalized assistance to both current and potential clients regarding their inquiries while maintaining strong sales relationships.Schedule appointments or activities for calls, information dissemination, or resolving inquiries to attract new subscribers.Handle registration, renewal, and activation of domain names for existing subscribers as per received payments; ensuring accurate accounting records for receipt issuance alongside current accounts.Assign payments made via deposits or transfers, including credit card payments, by entering data into the database and verifying the client’s payment details.Consult the account status provided by the accounting department, ensuring that receipt records align with the overall list and the Center's database.Email clients to notify them of receipt delivery, attaching scanned images of the requested or delivered receipts after verification for internal control purposes.Analyze and monitor the delegation of domains managed by the Center of Applied Computer Studies, safeguarding records and information integrity.Oversee the delegation of free domain names with .edu.gt and .gob.gt extensions, ensuring proper documentation as per established procedures.Inform clients and subscribers via email once their request has been successfully processed, assigning new expiration dates and following up on potential renewals to facilitate new contracts.Verify that the latest versions of files (Batch's and PTA's) submitted by the accounting department are correct and entered into the system, ensuring all requests are successfully processed.