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Experience Design Lead - Singapore

ValtechSingapore City
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications: 12+ years of experience in experience design, preferably in a consultancy or agency setting. Proven track record of leading multidisciplinary teams and managing complex projects. Strong portfolio showcasing digital solutions across various platforms. Expertise in design thinking methodologies and user-centered design principles. Familiarity with accessibility standards and practices. Excellent communication and collaboration skills. Ability to work in a fast-paced, agile environment.

About the job

Experience Design Lead – Singapore

Join our dynamic and expanding team to lead Experience Design on strategic projects.

About Valtech:

Valtech is at the forefront of transforming the relationship between brands and their audiences. As a prominent global digital innovation agency, we integrate creativity, technology, and strategic insight to tackle intricate business challenges and provide outstanding experiences.

With over 6,500 skilled professionals across more than 60 offices in over 20 countries, we are broadening our presence in Singapore. At Valtech, we are committed to facilitating business transformation as trusted partners to some of the world's most esteemed brands. We offer our team members growth prospects, a culture rooted in values, international career opportunities, and the chance to influence the future of experience design.

Your Opportunity:

As the Experience Design Lead, you will spearhead multidisciplinary teams in crafting comprehensive experiences for enterprise clients throughout Asia. Your role will span from insights to strategy to design, implementing human-centered and data-driven solutions within agile delivery teams and regional initiatives. You should possess over 12 years of experience, a growth-oriented mindset, and a passion for making a significant impact.

To excel in this role, you are a digital native passionate about delivering aesthetic design in digital transformation initiatives. Your portfolio should showcase your ability to develop complex, scalable digital solutions across Web, Mobile, and connected experiences.

It is crucial that you have gained experience in a similar context to Valtech—either within a Digital Transformation Consultancy or a Digital Agency—delivering solutions that seamlessly merge creative design with technical expertise and Data/AI capabilities.

Your Role:

  • Lead the complete design process from identifying problems to delivering final experiences.
  • Facilitate design thinking and collaborative workshops.
  • Conduct user research, including interviews and surveys.
  • Perform competitor analysis and benchmarking.
  • Develop meaningful information architecture, customer journey maps, and user flows aligned with business objectives.
  • Excel in creating customer interactions and motion design.
  • Advocate for inclusive design and accessibility (WCAG), integrating it into every decision.
  • Transform insights into actionable outcomes: prototype, test, and iterate with defined business goals.
  • Collaborate with cross-functional teams across Strategy, Product, Data, and Engineering.

About Valtech

Valtech is a global digital innovation agency that specializes in helping brands connect with their customers through creative solutions and advanced technologies. With a diverse team of over 6,500 experts, Valtech is committed to driving business transformation and delivering exceptional customer experiences.

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