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ERP Technical Support Engineer - Infor CloudSuite Industrial at Re:Build Manufacturing | Rochester, NY

On-site Full-time $100K/yr - $125K/yr

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess a strong technical background with experience in ERP systems, particularly Infor CloudSuite Industrial (CSI). Familiarity with system configuration, reporting, and data management is essential. Strong analytical and problem-solving skills, along with effective communication abilities, are crucial for collaborating with diverse teams and stakeholders.

About the job

About Re:Build Manufacturing

Re:Build Manufacturing is an innovative and expanding collective of industrial and engineering enterprises dedicated to revolutionizing America’s manufacturing sector. We harness cutting-edge technologies, operational excellence, and strategic acquisitions to create a robust industrial company for the future. By leveraging our profound expertise in engineering, operations management, and technology, we enhance the efficiency and effectiveness of our member organizations. Our culture is built on transparency and integrity, fostering an environment where individuals can thrive and reach their full potential.

Founded with a vision to establish a sustainable and profitable model for U. S. manufacturing, Re:Build Manufacturing combines complementary strengths across various business lines to cater to a diverse range of markets. Our acquired companies specialize in build-to-print and hourly engineering and design services, allowing us to progressively advance into sophisticated program development and production, as well as the creation of proprietary products. Our extensive capabilities are tailored for complex systems and products, offering clients a comprehensive suite of services including product and systems design, automation, fabrication, assembly, and high-volume contract manufacturing. We serve clients across numerous industries, such as aerospace, defense, mobility, healthcare, pharmaceuticals, biotechnology, clean technology, chemicals, energy, lifestyle, food production, and industrial equipment.

Who We Are Looking For

We are in search of a dedicated ERP Technical Support Engineer to join our team, focusing on providing exceptional support for our Infor CloudSuite Industrial (CSI) ERP System. This role encompasses all technical dimensions of our ERP landscape, including existing implementations and the onboarding of new sites. The successful candidate will develop, test, and implement technical solutions that align with our business objectives. This position requires collaboration with various team members, ensuring the delivery of effective ERP services that reflect the voice of the customer. Typical interactions include power users, functional leads, project managers, and support teams.

Your Responsibilities Include:

  • Delivering tailored ERP system solutions to fulfill our organizational goals, addressing areas such as system and security configurations, reporting, DataViews, document and label printing/scanning, integrations, data synchronization, and disaster recovery planning.
  • Analyzing and understanding all business requirements, including functional, performance, availability, and security criteria.
  • Designing ERP system solutions to meet specified requirements and actively participating in design reviews.

About Re:Build Manufacturing

Re:Build Manufacturing is a pioneering organization focused on revitalizing U. S. manufacturing through innovative technologies and strategic acquisitions. Our commitment to operational excellence and integrity drives us to create a sustainable and dynamic industrial future.

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